BCC Cars Reviews 

26
•
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

So I bought the first car for 14k plus and it was in the garage more than it was on the road. The car had obviously been bought in an auction and shortly after having it the car flooded and the windsh... See more

Rated 5 out of 5 stars

Great buying experience from Jack Taylor based in Bury. A used 20 plate Seat Arona turned out like a new car on collection. Just returned to pick up personalised plates which were supplied at no cost... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a used car from Deon, what can I say... he went above and beyond from the moment we first spoke on the phone to deliver the BEST new car experience that I have ever received. The... See more

Company replied

Rated 5 out of 5 stars

I've just bought my used VW T-Cross from BCC. I'd been to a few places and found everyone at BCC really helpful (not like the "pushy salesmen" we women have to suffer sometimes mansplaining things t... See more

Company replied

Company details

  1. Hyundai dealer
  2. also in
  3. Mechanic
  4. Motor vehicle dealer
  5. Oil change service
  6. Used car dealer
  7. Vehicle Inspection

Written by the company

BCC Hyundai - Bury is a family owned business, serving our customers for over 40 years, throughout the North West. We are an approved Hyundai dealer offering the full range of new and used Hyundai models. We also offer a wide range of pre-owned vehicles from other manufacturers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

26 reviews

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No recent history of asking for reviews

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3.5

All reviews

(26)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

sold a car that was not fit for purpose…

sold a car that was not fit for purpose and illegal and even put a full MOT on it which again should not of passed which they knew.

kept my deposit for a scuff on wheels

Avoid buying from this garage.

S Kirkby

13 August 2023
Unprompted review
BCC Cars logo

Reply from BCC Cars

Thank you for your review. However, this review is not a true reflection of what happened. Although your vehicle was fit for purpose, passed our safety/quality checks, passed a third party MOT and carried a warranty, we still offered a full refund after 4 months of use, less any damage you had caused. Not many retailers would offer such a resolution. We want our customers to be happy and enjoy driving their pride and joy. I am sorry that on this occasion, this didn't take place. Kind regards, Simon, General Manager.

Rated 5 out of 5 stars

Excellent service all round

Had a faultless experience - Callum was superb, patiently answered all of our questions and explained everything we wanted to know to give us peace of mind and confidence before we decided to go for the car.

The whole process was seamless, and we received excellent customer service throughout which was much appreciated.

Would recommend anyone to come here for used cars - they’ll definitely look after you! The customer care package with purchases is also very attractive.

2 July 2023
Unprompted review
BCC Cars logo

Reply from BCC Cars

Thank you for your review Aziz. Really appreciate you recommending us. Take care, Simon

Rated 1 out of 5 stars

I brought a car (2007 Renault Clio)…

BCC Cars Isle Of Man:
I brought a car (2007 Renault Clio) from them in August, which they kindly put on the ferry for me, as I was off island at the time. I really thought they were a decent company as during covid-19 with all the lockdowns we agreed a payment plan, although the car wasn't that expensive, it was helpful to pay in instalments.

The faults that were later discovered weren't mentioned in the online advertisement, nor were they shown on the photos, so I had no way of knowing this, so certainly wouldn't recommend buying a car from this company, as they changed their trading name due to bad press.

There were dents, scratches, and marks all over the car, not showing up in photos due to the angle of the camera and the black colour. Even one of the wing mirrors were smashed underneath, which I had to replace at a cost soon afterwards.

When I had a full service conducted on the vehicle soon after collecting it at the port, it was revealed that this car had had some major damage done to it at the front, bumper had been replaced and damage strapped/taped in engine area.

I have had nothing but trouble from this basic car since I brought it, at a total cost of over 2K, nearly the price I actually paid for it!

I would NEVER buy a car from this dealership ever again and have warned others too.

31 July 2022
Unprompted review
BCC Cars logo

Reply from BCC Cars

This review is for BCC Isle Of Man, not here in Bury, UK. I am sorry to hear what happend. Kind regards, Simon

Rated 5 out of 5 stars

BCC Cars - ace car dealers My car bu leaves a lot to…

My car buying history leaves a lot to be desired. However, this Company has restored my confidence. Because of my past experience- I spent a lot of time trying to decide on my next vehicle. I knew I wanted some form of hybrid (fuel prices being what they are ) and to reduce other costs e.g. road tax. I am not a 'petrol head' - although I think I can still recognise a decent vehicle.
Cut to the chase- dealing with BCC was exemplary. Both Simon (Si ) and Ben were very helpful- but Charliee Dart ( sales/aftersales) is a testament to how car sales and after sales support should be.
I am extremely happy with my purchase- and look forward to using my 'new' vehicle. I don't envisage any problems- but feel sure I can rely on this Company ( particularly Charliee) to do all reasonably possible to assist.

2 August 2022
Unprompted review
BCC Cars logo

Reply from BCC Cars

Thank you for your kind and in-depth review. Look forward to seeing you again, Simon and Team :-)

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