bclivespotprawns.com Reviews 

947
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 139 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional freshness and superior quality of the seafood, noting that products like salmon and prawns are consistently fresh, delicious, and satisfying. Consumers also appreciate that ordered items arrive carefully packaged, successfully maintaining their cold temperature and excellent condition right up to the moment they are unpacked at home. However, some people mentioned that they experienced frustrating delivery schedule delays, which on occasion caused perishable products to thaw prematurely before arrival. Some reviewers were not happy with communication gaps, noting specific instances where orders arrived incomplete or responses regarding missing items were entirely absent.

What people talk about most

Product

Customers report general satisfaction with the product, highlighting that the seafood is consistently fresh,... See more

Quality

Reviewers mention positive feedback about quality, consistently describing the seafood as exceptionally... See more

Order

Consumers find order experiences to be mixed, as opinions vary widely. While some reviewers praise efficient... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While some reviewers praise fast... See more

Customer service

People report ambiguous experiences with customer service. While many reviewers praise fantastic... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent customer service. Prompt delivery. Quality of halibut poor. Although delicate, this halibut was very mushy, even if fast-fried, perhaps bec of small size of fish. Sable fish and salmon both... See more

Rated 5 out of 5 stars

When I saw that halibut and lingcod were back we put in a big order, it arrived in a styrofoam coffin, nicely frozen. Then Coho came back so we placed another large order that we are currently looking... See more

Company replied

Rated 5 out of 5 stars

Everytime I order any product it is exceptional! Fresh, well packaged and lasts as long as I want it to in the freezer until I’m ready to eat it. My favourite is the premium sashimi box. Makes great,... See more

Company replied

Rated 5 out of 5 stars

Some things are good, some things are great and the fresh sockeye fillets that I had delivered were EXCELLENT!! They were individually vacuum packed and icy cold. I cut them into individual porti... See more


Company details

  1. Seafood market

Written by the company

We are a 100% owner-operated, small business based out of Ladner, BC: five of your local fishing families supplying the highest-quality seafood direct to you at the best prices online! You will be guaranteed only wild-caught, sustainable, antibiotic-free and hormone-free seafood that is 100% traceable as it never leaves our sight!


Contact info

4.2

Great

TrustScore 4 out of 5

947 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(947)

139 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service & products!

Appreciated the prompt reply for my questions! Communication is very important! The scallops & halibut cheeks were nicely packed & were still frozen when I received the package! Now looking forward to the delivery of uni this Thursday & see how they turn out! 🙏

23 October 2025
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Rated 5 out of 5 stars

Love the halibut.

Great fish. My second time getting frozen halibut filets. Great cuts and the best price.

25 October 2025
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Rated 2 out of 5 stars

Terrible customer service, not gonna buy again.

Bought some frozen salmon. FIsh is ok, but terrible purchasing experience. First the website wouldn't take my address. Had to have a live chat to get someone on the phone. He tried, still didn't work, so he sent me an invoice through email with a shipping charge of $25. Only found out after that your website said clearly shipping was $10 for Calgary. I told him about the charge, he insisted shipping is $25, I showed him the screenshot, never heard from him again. Don't really care about $15 bucks, I even tip'd the delivery guy. Just not a fan of how you guys doing business. Not gonna buy again.

7 October 2025
Rated 3 out of 5 stars

Product (6 oz sablefish fillets) is…

Product (6 oz sablefish fillets) is excellent. Delivery times are an issue; I had a confirmed delivery for Sat Sep 6 between 9 am and noon; order was delivered after 5 pm - after I called your office about 3 pm.

6 September 2025
Rated 5 out of 5 stars

Best BC Bounty

We are fortunate to live in Canada and have access to BC fisheries. BC Live Spot Prawns does a terrific job of getting the best, freshest produce out to it's customers. A small operation, they do a great job on delivery, with only the slightest hick up of a changed date of delivery (blame the airlines for uncooperative rules). Our order arrived earlier than expected, and frozen solid!

26 August 2025
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Rated 1 out of 5 stars

I hadn’t ordered from this company in…

I hadn’t ordered from this company in about two years This was do to poor delivery standers. Deliveries would be late or product was half thawed. I decided to try them again and had to cancel a $390 order. They couldn’t deliver the order on the order date. I set up another delivery date two weeks later stayed home all day The order did not show up 🤷🏻‍♂️I’m done

4 August 2025
Rated 5 out of 5 stars

Best sockeye we've had in years!

First time ordering from bc live spot prawns. Ordered some fresh and frozen sockeye salmon. The salmon was the best we'd had in years. Flesh firm and flaky. Company is very responsive to emails.

4 August 2025
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Rated 5 out of 5 stars

Consistently Excellent Sockeye Salmon!

This is my second time purchasing the 10lb pack of wild sockeye salmon fillets, and once again, I’m thoroughly impressed. The quality is outstanding — fresh, flavorful, and perfectly portioned.

Deliver was as promised and everything arrived well-packed and frozen solid.

4 August 2025
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Reply from bclivespotprawns.com

Thank you for Review

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