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Rated 1 out of 5 stars

Ordered on july 28th. Got order confirmation. Paid them. Since then nothing has moved. Left many messages on phone and email. No return. Finally, BCVapor shipped the product. Waiting for delivery.... See more

Rated 2 out of 5 stars

**UPDATE** My money has been refunded as of August 14, 2025. There was no explanation given, but 10$ extra included in the deposit for inconvenience. While I appreciate the action being ta... See more

Rated 3 out of 5 stars

Resolved ! Company has resolved all issues . A full refund was received ..Thank you . Ordered my purchase Aug 3 2022. Paid Fully including shipping . Product was never received by Canada Post.Sent... See more

Rated 2 out of 5 stars

Not impressed with my recent order. One of the items was actually out of stock which is fine it happens but they said they refunded the order but I never received it so I had to contact them to receiv... See more

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2.1

Poor

TrustScore 2 out of 5

97 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

This is my second machine

This is my second machine, my wife got me my 1st one, easy to use, good mouth piece, and nice range of temperatures. After seeing what the best temperature for various turpentine for pain relief, it would be nice to have the temperatures go down to 300 f. I use the various temperature to get the max pain relief. Also which you sold the glass cylinder as mine 1st machine cracked. Expensive way to replace the cylinder by buying another machine. I see you can replace the whole mouth piece which includes the cylinder, but pay $20.00 plus 20 for shipping better buy new with filter and get free delivery. Otherwise it is a great little machine.

26 February 2021
Rated 5 out of 5 stars

I received different flavors than I…

I received different flavors than I ordered, two girls called and one offered a discount code and the second offered to send me some new vapes in flavors I got to decide. I was not angry about the mix up, just a little confused and disappointed. They were both very helpful, and I am satisfied with my service and will purchase again!

26 February 2021
Rated 5 out of 5 stars

Always

Great service; fast shipping; and a good supply of consumable parts! Second order and will order again!

26 February 2021
Rated 4 out of 5 stars

Quick to fix

Quick response and resolution with polite and friendly service when having a problem with an order. I’m happy with how the transaction went

26 February 2021
Rated 1 out of 5 stars

Late delivery false advertising

Late delivery false advertising. Picture showed larger product( clearly labeled in picture but no size specified in item description)

26 February 2021
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Reply from Bcvapor

Hey Casey,

I am very sorry to hear your experience was not what you were hoping it to be, please give us a call at 604-422-8276 or email us at "Sales@BcVapor.ca" and we will find a way to compensate you for the misunderstandings. Our main goal is to satisfy our customers so we would love to do that. Talk soon!

- Riley

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