BDS Drainage Reviews 

159
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

BDS drains have attended my Mum's property a couple of times now, once for blocked drains and once as a follow up to descale the pipes and survey them. On both occasions it was Kenny and Craig, who... See more

Rated 1 out of 5 stars

We used DBS Drainage to unclog our sink. It was a very simple job, but the bill came to ~500£ for what was essentially a 15 min job. They took a long time for inspection, then took time to go... See more

Rated 5 out of 5 stars

We had a major leak on a Friday evening with water flooding through ceiling. We managed to turn the water off. Kenny arrived after about an hour and reviewed the issue. Given we had managed to... See more

Rated 5 out of 5 stars

I had initially booked a drain survey for what I thought was a minor issue. Kenny did a very thorough inspection of the systems, diagnosed the issue and explained the options available to remedy t... See more

Company details

  1. Plumber

Information provided by various external sources

If you are looking for fast and reliable drain engineers then call BDS Drainage today. Why choose BDS Drainage.. We respect your home or business All engineers are fully trained and CRB checked Free camera survey on every job 100 day written guarantee Clear pricing 24 hour service £25 off your first job (quote BDSWEB) No extra weekend charges


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

159 reviews

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4.5

All reviews

(159)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful

Very helpful , when I spoke to the young lady who took the out of hours call she went above and beyond to help us regarding our blocked drain.

Very reasonably priced

Where very fast and efficient

1 August 2025
Unprompted review
Rated 5 out of 5 stars

5 Stars – Excellent Drainage Service

5 Stars – Excellent Drainage Service!

I recently hired BDS Drainage to resolve a long-standing drainage issue on my property, and I couldn’t be more impressed. From the initial inspection to the final cleanup, the team was professional, efficient, and knowledgeable. They quickly diagnosed the problem and provided a clear, honest quote.

The work was completed on time and with great attention to detail. The drainage system they installed works perfectly — no more standing water or soggy spots in the yard. They even took the time to explain how the system functions and gave tips for ongoing maintenance.

Highly recommended for anyone dealing with drainage problems. It’s such a relief to have it fixed right the first time!

2 August 2025
Unprompted review
Rated 1 out of 5 stars

OVERCHARGED BY 400%

HAD AN EMERGENCY FLOOD ON 3 FLOORS SO WAS FRANTIC. CALLED OUT BDS WHO CAME THE NEXT DAY (MONDAY) AND CHARGED ME £420 FOR AN EXPANSION TANK THAT COSTS LESS THAN £100 - I HAD THIS VERIFIED FROM A VERIFIED HEATING ENGINEER. WHEN CHALLENGED, THEY QUOTED PETROL COSTS TO COLLECT TANK AS THE REASON FOR THE 400% INFLATION CHARGE. HORRENDOUS - COMPLETE CROOKS WHO TOOK ADVANTAGE OF ME AND MY SITUATION.

29 July 2025
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Brilliant service

Brilliant service! The team showed up on time, sorted the drainage issue super quickly, and were really friendly throughout. No stress, no mess—just got the job done. Would definitely call them again if I ever need help!

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Fast Professional service

I called BDS regarding a blocked outside drain, they arrived in really good time and set about solving the problem which they did with the minimum fuss. The pricing was really clear there were no nasty surprises at the end of it, what they quoted was what they charged me, they cleaned up after themselves and I was extremely happy with their service.
I would not hesitate to recommend them to anybody and actually have done so to various friends and family members and I would absolutely use them again

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service from Start to…


Exceptional Service from Start to Finish!

I couldn’t be happier with the service I received from BDS From the moment I called, their team was professional, responsive, and extremely knowledgeable. They quickly diagnosed the issue with my clogged drains and had everything flowing smoothly again in no time.

What impressed me most was their attention to detail and the care they took to explain everything clearly. They arrived on time, were respectful of my property, and left the area spotless when they finished. It’s rare to find a company that combines skill, professionalism, and genuine customer care BDS does it all.

I highly recommend them to anyone needing drainage services. They’ve earned a loyal customer for life!

13 April 2025
Unprompted review
Rated 1 out of 5 stars

Didn’t show up when supposed to. Zero communication

Didn’t show up when supposed to. Zero communication or apology. Instead, used our driveway to park.

On a Monday, I booked a Thursday appointment. No indication of time. I was only told it would be in the morning.

Thursday morning, I call at 8.30 to see if I could get a better idea of time. I was told between 10am - 12pm. If they knew that, once they knew, why couldn’t they have told me instead of my having to follow up and having to stay in all morning? Oh, well, at least I had a given slot so better than nothing.

By 1pm, no show or courtesy call so I go out.

Camera shows the van turn up at 1.05. A knock at the door at 1.06 and I get a call at 1.07 from their office. I explained I’d booked a morning slot and hadn’t received any kind of update so I’d gone out. I was asked, “So do you want to cancel the booking?” I pointed out I wasn’t cancelling anything, rather no one turned up and I hadn’t received a call.

We have cameras on the property. 11 minutes later and the van is still parked on our drive. Maybe he’s having lunch, I don’t know. Normally, I wouldn’t mind (I tell the Sainsbury’s driver he’s welcome to park there for his break rather than trying to find a parking spot) but it felt like a cheek to use our drive as his personal parking space after the terrible “service” received. He only left because I called the office to tell him to leave.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Rapid response and issue solved

Availability is in fact 24/7 and they book you a specialised team quickly on site. Once they arrive, they tried to unblock manually, if doesn’t work they use a water hoover and chemicals and lastly they use the camera and water jet. It took time, but they managed. They have called me to make sure I was happy with the service and how they could improve the customer service, which is greathly appreciated.

19 April 2024
Unprompted review
Rated 5 out of 5 stars

A fantastic company

What an amazing company came out to me immediately solved the problem very quickly and cleaned up the entire property where there was sewage had flooded. I cannot thank this company enough and highly recommend them.

14 September 2023
Unprompted review

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