Bean Around Coffees Reviews 49

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Visited their coffee shop in Peterborough. What a treat! Relaxing atmosfear and decor with a charming and comfortable outdoor seating area. Great service and the coffee was amazing and reasonably pric... See more

Rated 5 out of 5 stars

As a tea drinker usually, I thought I would order some coffee for a change. Ordered the dark roast, it was delivered in 2 days and was simply amazing. This coffee has certainly converted me into a cof... See more

Company replied

Rated 5 out of 5 stars

It might seem strange to leave a 5 star reivew for a product that was received weeks and weeks after it was ordered but there were supply issues beyond their control. However, the thing that was in th... See more

Rated 5 out of 5 stars

The range of different coffee you have to choose from with this company is brilliant ,which each flavour leaving a noticeable difference in taste and texture. I ordered the London blend , blue mountai... See more

Company details

  1. Coffee shop

Written by the company

Organic Fair Trade Coffees from around the world.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

49 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Highly recommended 👌

Overall fantastic service from the people at Bran Around Coffees, I knew when my item was due to arrive and had plenty of emails to support that.

18 April 2021
Rated 5 out of 5 stars

I bought 4 different coffee beans

I bought 4 different coffee beans. 3 single origin and 1 a blend. All have been delcious. I like their coffee because all of them are organically grown - very important from a health and environment perspective.I will be buying again.

13 March 2021
Rated 1 out of 5 stars

I received it on time however it was…

I received it on time however it was put in just a plastic envelope and the filters are all out of shape as they weren’t protected

11 March 2021
Bean Around Coffees logo

Reply from Bean Around Coffees

Hi Shabs,

We are sorry to hear about your packaging been damaged during transit. As these are paper filters they should be easy to put back into shapes as they are very malleable and they do come inside the box and then are put into one of our recyclable bags.

As a company that cares about waste and the environment we chose not to bubble wrap these or provide extra packaging as that goes against what we stand for.

We also cant control the way our delivery partners handle our items and sometimes they don't get treated great in the sorting centers which I know sometimes damage certain elements.

As a gesture of goodwill on this occasion please get in touch with us via email and let us know and we will provide a discount for you on your next purchase.

Thankyou for shopping with us,

Bean Around

Rated 5 out of 5 stars

Reusable coffee filete

It was good to get an email from the founders following the order, We have tried out the reusable filter and its great. It arrived with a coupon to buy coffee which is fine

6 March 2021
Rated 5 out of 5 stars

Great Service

Great Service, Good communication. Arrived on time and the coffee beans are to die for.....definitely will order again😊😊😊

16 February 2021
Unprompted review
Rated 5 out of 5 stars

Heavenly

As a tea drinker usually, I thought I would order some coffee for a change. Ordered the dark roast, it was delivered in 2 days and was simply amazing. This coffee has certainly converted me into a coffee drinker! Will most certainly be ordering more and will definitely be trying the other ranges too!

26 December 2020
Unprompted review
Bean Around Coffees logo

Reply from Bean Around Coffees

Thankyou for your review :) Im glad you loved the coffee!

Rated 1 out of 5 stars

Do not order. No communication, no product, no refund.

I placed an order with Bean Around Worldwide Coffee three weeks ago. Since then, I have not received my order or any further contact from them. I have emailed them twice and have not received a reply to either message, including my request for a refund. Zero customer service and they have effectively stolen my money.

10 November 2020
Unprompted review
Bean Around Coffees logo

Reply from Bean Around Coffees

Hi Chris,

We are sorry to hear this. After looking at our records I can see this product has been shipped out to you. As stated on the product page and when purchasing this item was a Pre-Order item due to a global Chemex Shortage. It is also listed in our terms for pre-order items and general deliveries that they may be delayed due to unforeseen circumstances arisen from Covid-19.

You should of received your tracking number via email, please let me know if this is not the case.

Please get in touch and we will happily give you 20% off your next order as a gesture of goodwill.

Stay Safe!

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