You sent me 2 bean bags I did not want. I cancelled them both on the same day I ordered it.(one was sent to my current address and the other to my OLD home address, I have been calling, emailing mul... See more
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I bought the 7 footer. I love the size, it is HUGE but like others mentioned there needs to be more fill. The other issue is that while it is easy to take off the cover and clean however it is not wa... See more
Company replied
Was sent the wrong color bean bag cover. And it had been a hassle to say the least to get a return & exchange processed. I understand that this is a small business, but 3 and 4 days between replies... See more
WE LOVE IT! MADE IN U.S.A.❤️ Ordered 3 ft size for our son (tween). It is perfect. The inner liner (not zipped packing bag), is great for fluffing and uncompressing the material. The outer zipper co... See more
Company details
Contact info
601 Abbot Road , 48823, East Lansing, United States
- contact@lumaland.com
- beanbag-factory.com
2.4
Poor
87 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
My beanbag was never shipped (A label…
My beanbag was never shipped (A label was printed a week ago, but Fedex confirmed today that it was never dropped off, and a pickup was never scheduled), and over the last few days, Lumaland hasn't responded to any of my emails or messages about this issue.
15 May 2021
The 5’ is a whole lot bigger than I…
The 5’ is a whole lot bigger than I expected. It takes more of my living room space than I planned. For a 6’ tall 220# man, the 4’ would have been plenty big enough. We do like it but hope the “not so nice” smell will go away in time. The smell has lightened some in the 4 days since we opened it. I’m going to try some febreeze.
2 May 2021
I'm very happy with my beanbag
I'm very happy with my beanbag. Shipping was excellent came in time for movie night. Thank you so much
17 April 2021
Material is a magnet for pet hair
Material is a magnet for pet hair. If you have a cat or dog forget this.Very disappointed for the price.
12 April 2021
The bag is much larger than expected
The bag is much larger than expected. I was advised to get a 4 foot bag for a toddler and an adult but should have gone with my gut and ordered a 3 foot bag. The bag also has an odor that hadn’t gone away. The company has not been responsive as I have reached our several times via email. I would like to return the bag but can’t seem to reach anyone to do so.
7 April 2021
Excellent product
Excellent product! I dwell in a efficacy apartment building, perfect for all my needs. Thanks 😊 👍🏽
31 March 2021
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