Beanbone Reviews 12

TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Baby shop

Information provided by various external sources

An affiliate website! Thanks for your visit.


Contact info

1.9

Poor

TrustScore 2 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Complete and utter jokers - don't shop at Beanbone!

Complete and utter jokers. Mr Bean would do a better job than Beanbone in running an e-commerce business.

When I contacted Beanbone about my order, they didn't get back to me. I tried repeatedly.

Worst looking and least enticing email newsletter I've ever received by the way. Looks like Beanbone are stuck in 1999 mode, not aware it's 2019. Total amateurs.

27 January 2019
Unprompted review
Rated 1 out of 5 stars

Disgusting

Disgusting, cancelled order with no communication!

Do not use this company, they have zero ethics or customer care!

19 November 2018
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs!

Avoid!! I've ordered an item from eBay from these people and it's a good few days past expected delivery. They provided a tracking code which doesn't work with Royal Mail, and strangely aren't replying to my messages asking them to confirm which carrier it is. I suspect they never had the stock.

13 July 2018
Unprompted review
Rated 1 out of 5 stars

Avoid

Ordered a book from them. Money was taken instantly via PayPal but have received no confirmation or receipt from beanbone. Delivery estimate now past. I have sent numerous emails chasing them up. None have received a response. I called their phone and found it was out of order.
Awful customer service and will have to report them to PayPal.
Do not buy from these people, they're dreadful

12 April 2016
Unprompted review
Rated 2 out of 5 stars

Quick To Take Your Money Slow To Respond

Ordered a Cook book in early December intended as a Christmas present. Money taken from my account. I received a message on 9th December stating that delivery would be delayed 1 to 3 weeks and offered refund as an option. I requested a refund and have heard nothing despite twice replying via EBay and two emails. Todate, 30/12, nothing. Beanbone, this a genuine complaint, and if you reply at least I've had some reaction from you. Never again. If still no response then I have one other course of action.

30 December 2015
Unprompted review
Rated 1 out of 5 stars

Awful customer service

I made an order for an iPhone 4 case with next day delivery. Item took a week to be delivered with no warning from Beanbone. They repeatedly ignored my emails inquiring when my order would be delivered and they are now ignoring my emails regarding a refund that I was promised. Items were missing from my order.

KEEP WELL CLEAR!

16 March 2012
Unprompted review
Beanbone logo

Reply from Beanbone

One of the scam! Thank you Trustpilot!

Rated 5 out of 5 stars

Fantastic Service!!

Hi, Just a quick line to say thank you very much Beanbone for your excellent service. :-) I will definitely recommend you to friends thanks again.

Kind Regards

5 December 2011
Unprompted review
Rated 5 out of 5 stars

I love Beanbone!

The whole shopping experience is indeed remarkable with Beanbone.The whole website's setup and interface is very easy to navigate and user-friendly! I ordered and paid for my orders without any problems. They have a wide array of products to choose from which really fits my taste and budget. The whole experience shopping with them is definitely one-of-a-kind! I will definitely shop with them over and over again! :)

25 November 2011
Unprompted review
Rated 5 out of 5 stars

Incredibly right for me!

I was hesitant to try your new products, but I was convinced to change and use yours because I saw how happy and contented my friend was with your products and services. We are undeniably a contented customer.

23 November 2011
Unprompted review
Rated 5 out of 5 stars

Unique and enjoyable company

I was glad to have come accross this company on the web. They have some great unique items that you don't see in every other store or site. I also called there Customer Service to ask a few questions. They were very helpful and knew what they were talking about. The items I bought were shipped quickly and I received the stuff as decribed. No issues no problems. I am going to buy several of this years Christmas presents here. This is a good company and I would do buisness with them again and recommend them to my friends and family.

21 November 2011
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look