Beanie Games Reviews 1,821

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 540 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift delivery service, often noting that orders arrive quickly and are well-packaged, sometimes even ahead of schedule, especially during busy periods like Christmas. Many people appreciate the competitive pricing and the wide selection of products, frequently finding items here that are unavailable elsewhere or offered at better value. Reviewers also highlight the excellent service, including clear communication, easy ordering processes, and helpful assistance with specific requests. The overall sentiment indicates a highly positive experience with the company's efficiency and customer care, making it a preferred choice for many.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting its speed and efficiency.... See more

Product

Reviewers highlight positive aspects of product, consistently praising the great variety and selection of... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the great and competitive... See more

Service

Customers consistently note positive experiences with service, often highlighting the friendly and helpful... See more

Order

People report positive experiences with order, highlighting the quick and simple ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service. One of the best places to order from. I had 5 different Christmas presents go missing with Evri from other suppliers leaving me in a hurry to rebuy my childrens Christmas presents.... See more

Rated 5 out of 5 stars

Very straightforward order process, prices very competitive and one of few places actually selling the Tonies Creative blank character that I needed. Helped me create a gift for my nephew reading bo... See more

Rated 5 out of 5 stars

Managed to get items from Beanie Games that were sold out elsewhere. Arrived quickly, well packaged, no issues at all. I’m always skeptical ordering from new websites but was very pleased with service... See more

Rated 5 out of 5 stars

Item was just what I was looking for as all other sites I tried only had the older versions. The customer service I received was also top notch as I stupidly didn’t put my house no. on the order. Your... See more


Company details

  1. #2 of 104 best companies in Toy shop
  2. #1 of 126 best companies in Game Shop
  3. #2 of 374 best companies in Gift shop
  4. #3 of 178 best companies in Hobby shop
  5. #1 of 44 best companies in Model shop
  6. #1 of 95 best companies in Trading Card Shop

Written by the company

The North's premier hobby game store and event venue. Experience the best board games, card games, miniatures games and lots more! We specialise in Board Games, Pokémon, Warhammer, Yu-Gi-Oh!, Magic:The Gathering and much, much more. We are a family run business, established for over 10 years. GAMA Retailer of the Year 2021 and winner of the Mayors' Award for Service to the Community. Our regular weekly Pokemon and Yu-Gi-Oh! clubs are amongst the most popular in Europe. Our online store offers express delivery and excellent customer service, with 'live' stock levels and flexible payment options.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy stress free purchase

Extremely straight forward to place my order and super quick delivery, I Wouldn’t hesitate to purchase from beanie games in future and would highly recommend them.
I placed my order late in the evening on the 16th, it was dispatched on the 17th and delivered on the 18th!
How can anyone complain about that kind of service? I know I can’t! A Completely stress free purchase, it made such a change not having to chase up dispatch or delivery status as I received updates automatically.
My order was packaged securely and then delivered exactly when it said it would be, which in the run up to Christmas is a miracle in itself.
If only all companies were like this and the purchases so easy, I will definitely be buying from them again.
Many thanks to all at beanie games and wishing you all a fantastic Christmas as I’m sure you more than deserve it 😊

17 December 2025
Rated 5 out of 5 stars

Tonies

Purchased a selection of tonies due for release, kept me informed about delays, packaged well and ensured everything arrived in time for Christmas. Would use again.

13 December 2025
Rated 5 out of 5 stars

Really pleased with this company

Really pleased with this company. Responded quickly to an email enquiry. When I placed a preorder they were excellent at keeping me informed about when to expect the item. Also provided excellent value. I’ve recommended them to others.

13 December 2025
Rated 5 out of 5 stars

Excellent customer service

Communication was always prompt with information concerning my order, my problem was resolved immediately and delivery was on time. Excellent customer service and fantastic company to deal with.

13 December 2025

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