Bearing Basement Reviews 

714
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Half the price than it would be from the local bearing suppliers and my bearing arrived in just a few days. It appears to be a genuine made in Germany SKF bearing. It's hard to trust the global suppl... See more

Company replied

Rated 5 out of 5 stars

Bearing Basement stocked exactly what I needed. The ordering process was simple and straightforward. "The price is the price" - all taxes and duties were included in the price (I believe this is... See more

Rated 5 out of 5 stars

Fast shipping! Ordered Tuesday from Canada, shipped Wednesday, arrived 3 business days later! Which was faster than my supplier up the road who quoted me 2weeks to get them. Bearings seem good quality... See more

Company replied

Rated 5 out of 5 stars

It was very easy to find the parts that I needed and the price was very good; better than I could get from my normal vendors. They were also very good at communication, letting me know that my order w... See more

Company replied

Company details

  1. #2 of 5 best companies in Bearing supplier

Written by the company

Bearing Basement is a leading UK based online supplier of bearing and transmission products worldwide. Our parent offline company (ND Bearings) was founded in 2002 and we began trading online through the Bearing Basement domain in 2014. Collectively our staff have decades of experience in the bearing trade and we are also authorised distributors of some of the world’s leading manufacturers, meaning we can offer industry leading service and prices. We supply mainly SKF, Koyo, Timken and and FAG-INA bearings, all world leaders and world renowned for quality. We also offer a wide range of Codex-Europe products at great value offering our customers quality branded products at superb value. Codex products are verified by ISO/IEC17025 international standards. For chains we are also authorised distributors for the Diamond Chain Company, America’s No 1 manufacturer of premium chain, and manufacturer of the finest chain available today. We at Bearing Basement are very proud of our service, and we always aim to supply our customers as quickly, and as efficiently and professionally as possible. If you have any questions about our products or service we have a dedicated sales team whom you can reach by phone or email and whom would be delighted to help. We can also source nearly any bearing etc not listed on our site in any brand, all at market leading prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

714 reviews

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4.9

All reviews

(714)

181 reviews in the last 12 months

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Rated 1 out of 5 stars
Bearing Basement logo

Reply from Bearing Basement

Hi, thanks for the review, however I am not sure why you have rated this one star? Have you checked the tracking details emailed to you? We recieved your order on Friday, and as per our published shipping terms, we dispatched your order inside one business day which is Monday. You selected the economy shipping which is as stated, 3-5 business days, however you have left a negative review after only two business days. We are pleased to inform you that your order is at your local FedEx depot and will be with you today, which is inside 3 business days from shipping, so well inside the shipping terms. Thanks for the order and we would really appreciate it if you could update your review to gave a fair account of the service you have received. Thanks team B.B

Rated 5 out of 5 stars

100% Satisfied

Had the parts in needed. Price was good. Shipped quickly. When the parts arrived, they were actually the correct parts and were NOT damaged. What more can you ask for? Will definitely order from Bearing Basement again.

24 June 2025
Rated 5 out of 5 stars

Affordable and fast

Affordable, and glad i didn't have to go through a Chinese seller and wait months to receive my order. And thank you for the pens!

5 June 2025
Rated 5 out of 5 stars

Updated - Bearing Basement is still awesome!

*Edit* Bearing Basement contacted me immediately and started working on getting the shipment on its way, even though it's not their fault. Love dealing with this company, they've always had amazing customer service! **
No issues with Bearing Basement at all, but huge issues with UPS being the carrier as I still have not received this shipment. It is being held in limbo since June 5 with no end in sight for resolution. It would be great to have an option of shipping companies for international shipments as I would choose anyone but UPS.

29 May 2025
Rated 1 out of 5 stars

Money taken, no item received

Order was supposed to be delivered on June 12 and order says complete, but no item had been received.

6 June 2025
Bearing Basement logo

Reply from Bearing Basement

Hi, thanks for the review. In the order complete email you recieved you will also find the FedEx tracking number for your order. If you have not already checked it please do so and you will see that the order was shipped without delay. As the order was placed after 7.30pm on the Friday it was shipped on Monday the 9th. You selected the FedEx economy option which is marked as 3 -5 business days from date of shipping with Monday the 16th being the 5th buiness day. So while we would have liked you to have received the order by now, it is not yet late and outside of our stated delivery times. I have checked the tracking information and the order does seem to have been delayed at the airport. While we find FedEx to be a reliable service I am sure you will appreciate that once we ship the goods on time, it is then out of our control and we have to rely on our shipping partners to do their job correctly. If the tracking information does not change and your order is not out for delivery by Monday, I will contact FedEx and email you directly any updates and how we plan to get this sorted to your satisfaction as quickly as possible. In the meantime if you have any questions etc please email us at info@bearingbasement.com and we will get right back to you, or you can contact FedEx directly using the tracking information provided. Thanks again, team B.B ***UPDATE - We are pleased to note that your order has now been delivered. Thanks again for the order, Team B.B

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