Bearing Basement logo
Visit website

Bearing Basement Reviews 

713
•
TrustScore 5 out of 5

4.9

Bearing supplier
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery and the excellent quality of the products, often noting that items arrived quickly even when sourced internationally. Many people appreciate the competitive pricing, finding that the costs were significantly lower than local suppliers, and the ordering process was straightforward and user-friendly. The company's communication is also frequently highlighted, with reviewers receiving timely updates on their orders. However, some customers also noted that shipping from outside their country led to unexpected additional charges or delays, which impacted their overall satisfaction. A few other people also felt that the delivery timeframe was longer than desired, or that carrier issues caused inconvenience.

What people talk about most

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting fast and quick... See more

Product

Reviewers highlight positive aspects of product quality, with many noting that the parts are high quality,... See more

Price

Consumers find price to be positive, with many reviewers highlighting great, fair, and competitive pricing,... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Quality

Customers had positive experiences with quality, consistently praising the high quality of parts and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bearing basement was able to supply bearings that we had been quoted 8 months and 13 month deliveries from our vendors. They were true life savers!! The shipping was fast, we got our machine back up... See more

Rated 5 out of 5 stars

Fast shipping! Ordered Tuesday from Canada, shipped Wednesday, arrived 3 business days later! Which was faster than my supplier up the road who quoted me 2weeks to get them. Bearings seem good quality... See more

Company replied

Rated 5 out of 5 stars

It was very easy to find the parts that I needed and the price was very good; better than I could get from my normal vendors. They were also very good at communication, letting me know that my order w... See more

Company replied

Rated 5 out of 5 stars

10/5 Stars! I wish I could give Neil 10 stars for his attentiveness to our order. Between the strange customs issues and bad weather, he kept us updated every step of the way on our shipment’s prog... See more

Company details

  1. #2 of 5 best companies in Bearing supplier

Written by the company

Bearing Basement is a leading UK based online supplier of bearing and transmission products worldwide. Our parent offline company (ND Bearings) was founded in 2002 and we began trading online through the Bearing Basement domain in 2014. Collectively our staff have decades of experience in the bearing trade and we are also authorised distributors of some of the world’s leading manufacturers, meaning we can offer industry leading service and prices. We supply mainly SKF, Koyo, Timken and and FAG-INA bearings, all world leaders and world renowned for quality. We also offer a wide range of Codex-Europe products at great value offering our customers quality branded products at superb value. Codex products are verified by ISO/IEC17025 international standards. For chains we are also authorised distributors for the Diamond Chain Company, America’s No 1 manufacturer of premium chain, and manufacturer of the finest chain available today. We at Bearing Basement are very proud of our service, and we always aim to supply our customers as quickly, and as efficiently and professionally as possible. If you have any questions about our products or service we have a dedicated sales team whom you can reach by phone or email and whom would be delighted to help. We can also source nearly any bearing etc not listed on our site in any brand, all at market leading prices.

Contact info

4.9

Excellent

TrustScore 5 out of 5

713 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(713)

181 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Very responsive with questions and…

Very responsive with questions and changing my order was hassle free. Quick shipping, my go to to buy bearings

2 December 2025
Bearing Basement logo

Reply from Bearing Basement

Thanks very much for the 5 star review!!

Rated 5 out of 5 stars

Quality @ bargain price.

Quality, name brand bearings at a very good price. The shipping was pretty quick for coming from overseas.
Well satisfied with the product and service.

26 November 2025
Rated 5 out of 5 stars

10/5 Stars!

10/5 Stars!

I wish I could give Neil 10 stars for his attentiveness to our order. Between the strange customs issues and bad weather, he kept us updated every step of the way on our shipment’s progress. He didn’t just go above and beyond - he aimed for the moon and ended up in another galaxy. A true asset to the company and his team.

25 November 2025
Rated 5 out of 5 stars

5 Stars!

The website was easy to navigate, and they had what I was after. The price was great, and the shipping was quick! Great resource!

18 November 2025
Bearing Basement logo

Reply from Bearing Basement

Thanks for the great review!! Much appreciated.

Rated 5 out of 5 stars

Absolutely great service

Absolutely great service! Arrived on time and in good shape.

17 November 2025
Bearing Basement logo

Reply from Bearing Basement

Thanks for the order and taking the time to leave the great review!!

Rated 5 out of 5 stars

Sealed Bearings

Had what I needed at a fair price, and arrived in reasonable time in the post, thanks

10 November 2025
Bearing Basement logo

Reply from Bearing Basement

Thanks very much for taking the time to leave a review!! Much appreciated.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look