I’ve ordered homeware online from a lot of places over the years, but this was one of the few stores where everything actually looked like the photos when it arrived. The quality genuinely surprised m... See more
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Great range of quality products at competitive prices. Website clearly sets out whether items are in stock for delivery and expected delivery timescales. Beaumonde delivered both my items very quickly... See more
Company replied
We had spent a long time searching for new garden furniture. A friend told us about Beaumonde! We’re thrilled to have found exactly what we were looking for - The Porthallow range. The quality o... See more
Company replied
I was initially a little nervous ordering wallpaper from the UK to the US, but my experience with Beaumonde was excellent from start to finish. The website was easy to use, delivery times were cle... See more
Company details
Written by the company
Your go-to online destination for luxury home decor and interior design inspiration. Our carefully curated collection of furniture, lighting, textiles, and accessories is designed to elevate your living space and create a truly unique and luxurious ambience. We believe that every home should be a reflection of its owner's personality and style, and we strive to offer a range of products that cater to a variety of tastes and design preferences. From sleek and modern to opulent and traditional, our collection features an array of high-quality, designer pieces that are sure to make a statement in any room.
Contact info
Unit 2 Acre Park, Dalton Lane , BD21 4JH, Keighley, United Kingdom
- 01202707770
- support@beaumonde.co.uk
- beaumonde.co.uk
4.3
Excellent
134 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So glad I ordered
I was initially a little nervous ordering wallpaper from the UK to the US, but my experience with Beaumonde was excellent from start to finish. The website was easy to use, delivery times were clearly explained, and my order arrived surprisingly quickly considering it was international shipping
The wallpaper was packaged extremely well and arrived in perfect condition with no damage at all. The quality exceeded my expectations and the colours and finish looked exactly like the photos online. Customer service was also very responsive when I had a question before ordering
Overall, a really smooth experience and I wouldn’t hesitate to order from Beaumonde again for future home projects
6 May 2026
Unprompted review
Great products and a great service!
I’ve ordered homeware online from a lot of places over the years, but this was one of the few stores where everything actually looked like the photos when it arrived. The quality genuinely surprised me for the price point, and the packaging made it feel really premium. You can tell a lot of thought has gone into the products they choose. I’ve already placed a second order and recommended them to two friends.
1 May 2026
Unprompted review
Reply from beaumonde.co.uk
Hi,
Thank you for such an amazing review. It means a lot to hear that the products lived up to your expectations and matched the photos online.
We put a huge amount of care into selecting products that combine quality, style and value, so it’s wonderful to hear that came through in your experience, right down to the packaging.
Thank you again for your order and hopefully see you again soon.
Beaumonde Team
Great range of quality products at…
Great range of quality products at competitive prices. Website clearly sets out whether items are in stock for delivery and expected delivery timescales. Beaumonde delivered both my items very quickly and they were well packed to avoid transit damage. Highly recommended store and will definitley be buying from them again.
21 March 2026
Unprompted review
Reply from beaumonde.co.uk
Dear Olivia
Thank you so much for your wonderful review. We're delighted to hear you were pleased with both the quality of the products and the speed of delivery. We always aim to provide clear delivery information and ensure every order is packaged carefully, so it’s great to know this made a difference to your experience.
We truly appreciate your recommendation and look forward to welcoming you back to Beaumonde again soon!
Beaumonde Team
The Missing Lampshades
Ordered some lampshades. Waited and waited... no sign, no update about dispatch or anything. Turns out they lost them.. I dont know where, and I dont know why they were playing hide and seek with my lampshades... Clearly the lampshades won the game of hide and seek convincingly, though. If I hadnt contacted customer services, they'd have just pocketed the £50, so I'm glad I chased them up on the matter. I'm now living in my bedroom with two lightbulbs on a stick. No shade... its quite sad. They said that they are now unable to fulfil my order as apparently there are none of these lampshades anywhere in the UK. I know for a fact that there are at least two... they just dont know where they are anymore.
6 March 2026
Unprompted review
Reply from beaumonde.co.uk
Dear Ollie,
Thank you for your review, we are really sorry for your experience when ordering with us.
Unfortunately, there was a system breakdown at the time your order was dispatched, and the parcel went missing between leaving our depot and the courier collection. This meant the order was never scanned into the courier network, which is why there were no tracking updates and why we were unaware there was an issue until you contacted our customer service team.
As soon as you made us aware, we investigated and tried to resolve the situation straight away. Unfortunately, by that point the lampshades had sold out, so we were unable to send a replacement. Because of this, we issued you an immediate refund.
We completely understand how frustrating this must have been, especially after waiting and then finding out they couldn’t be replaced, and we sincerely apologise for the inconvenience caused.
Thank you again for bringing it to our attention, and we’re very sorry for the trouble caused, next time we will do better!
Best Wishes,
Beaumonde Team
Top class customer service!
Top class customer service!
We recently bought two dog beds from the company.
I contacted them following the order placed to confirm delivery. They responded the same day and the items were delivered as promised on the date suggested.
The quality of the dog beds was fantastic bur unfortunately, they were too small for our dogs.
Again I contacted Customer Services and they responded the same day to guide me through the return process.
Tom who dealt with my queries was fantastic and certainly be purchasing from them again based on the experience I’ve had.
Keep up the fantastic customer care!
24 February 2026
Unprompted review
Reply from beaumonde.co.uk
Thank you so much for taking the time to leave such a wonderful review.
We’re absolutely delighted to hear that you were pleased with both the quality of the dog beds and the service you received. Although it’s a shame the beds weren’t quite the right size for your dogs, we’re glad our team was able to assist you quickly and make the return process straightforward.
I’ll be sure to pass your kind comments on to Tom, he’ll be thrilled to know his support made such a positive impression.
We truly appreciate your feedback and your future custom, and we look forward to helping you again soon.
Warm regards,
Beaumonde Team
Super service
We had spent a long time searching for new garden furniture. A friend told us about Beaumonde! We’re thrilled to have found exactly what we were looking for - The Porthallow range. The quality of service from enquiry to delivery has been superb, the range of products is excellent and competitively priced. We spoke to Peter who answered all our questions and offered great advice. We will definitely use Beaumonde again.
7 February 2026
Unprompted review
Reply from beaumonde.co.uk
Hi
Thank you so much for your wonderful review.
We’re delighted that you found exactly what you were looking for in the Porthallow range and that it’s been such a great addition to your garden. It’s lovely to hear that the service from enquiry through to delivery met your expectations, and we’ll be sure to pass your kind words on to Peter.
Thank you for choosing Beaumonde and for the recommendation. We look forward to helping you again in the future.
Warm regards,
The Beaumonde Team
The range of high quality wall paper…
The range of high quality wall paper was just amazing on beaumonde. I spent a long time looking and found exactly what I wanted, it was pricey but that was my choice. I did have a little wobble as it took longer to arrive than I expected but Customer Service were great and chased it for me. My decorator confirms that it is very high quality paper and it looks just amazing. I recommend this company…. Just check about potential returns ( as it happened both rolls were used so I didn’t have to return) as some rolls seems not to be eligible and that’s a big problem when you are paying top dollar!
6 February 2026
Unprompted review
Reply from beaumonde.co.uk
Dear Anne,
Thank you very much for taking the time to leave such a detailed and honest review.
We’re delighted to hear that you found exactly what you were looking for and that the wallpaper quality has been confirmed by your decorator and looks amazing in situ - that’s always wonderful to hear. We also appreciate your patience with the delivery and are glad our customer service team were able to support you and keep things moving.
Thank you as well for highlighting the point around returns. As many of our wallpapers are made-to-order, return eligibility can vary, and we always encourage customers to check this before ordering — particularly for premium products. Your feedback is genuinely helpful and something we take seriously.
We really appreciate your recommendation and hope you enjoy your finished space for many years to come.
Warm regards,
The Beaumonde Team
Great experience
We ordered two Extreme Lounging Mighty B-Bags and couldn’t be happier. They arrived promptly and were the most competitively priced available. The kids love them, and they’ve been a brilliant addition to our new home.
2 February 2026
Unprompted review
Reply from beaumonde.co.uk
Dear Will,
Thank you for your lovely review.
We’re really pleased to hear that you’re happy with the Mighty B-Bags and that they arrived promptly and at a great price. It’s especially nice to know they’ve been such a hit with the kids and have found their place in your new home already.
Thank you for choosing Beaumonde - we hope you enjoy them for many years to come.
Best wishes,
The Beaumonde Team
I ordered a gift from Beaumonde and had…
I ordered a gift from Beaumonde and had a great experience. The delivery was quick, with everything arriving well packaged and exactly as expected. I also had a small query, and the customer service was responsive and helpful, which made the whole process straightforward and stress-free.
18 December 2025
Unprompted review
Reply from beaumonde.co.uk
Dear James
Thank you for taking the time to share your experience.
We’re so pleased to hear that everything arrived quickly, well packaged, and exactly as expected, and that our customer service was able to help make the process smooth and stress-free. That’s exactly the experience we aim to provide.
We really appreciate you choosing Beaumonde and hope to welcome you back again soon.
Warm regards,
The Beaumonde Team
Gorgeous products & great service
Who knew bean bags could be so stylish. Absolutely love them, and the candle that arrived with them. Great service, will be Coming back for more.
3 February 2026
Unprompted review
Reply from beaumonde.co.uk
Dear Katie
Thank you so much - we love hearing this!
We’re delighted that you’re enjoying the bean bags (stylish comfort is exactly what we’re going for) and that the candle was a lovely surprise. It’s great to hear you were happy with the service too.
We really appreciate you taking the time to leave a review and look forward to welcoming you back again soon.
Warm regards,
The Beaumonde Team
Excellent service
Excellent service, when I asked a question it was soon answered. Delighted with my purchase would buy from again
30 January 2026
Unprompted review
Reply from beaumonde.co.uk
Dear Louise,
Thank you very much for your kind feedback.
We’re delighted to hear you were happy with both the service and your purchase, and that your question was answered promptly.
We truly appreciate you choosing Beaumonde and would love to welcome you back again in the future.
Best wishes,
The Beaumonde Team
Great Products, Fast Delivery.
I placed an order with Beaumonde back in July and was really impressed from start to finish. The quality of the products was excellent, even better than I expected, and everything arrived carefully packaged and right on time. Months later, the pieces are still looking beautiful and feel genuinely well made, which really says a lot.
I also loved the email communication throughout. It felt considered, helpful, and never pushy, which made the whole experience feel very reassuring. It’s definitely a brand I trust, and I already know I’ll be ordering more once we move and start furnishing our next space.
20 July 2025
Unprompted review
Reply from beaumonde.co.uk
Dear SS,
Thank you so much for taking the time to share your review, it genuinely means a lot to us.
We’re really pleased to hear that you were impressed from start to finish and that the quality of the pieces has stood the test of time. Knowing that they still look beautiful months later is exactly what we aim for, so that feedback is incredibly reassuring for our whole team.
We’re also glad you enjoyed our email communication. We work hard to make sure it’s helpful and considered, without ever feeling pushy, so it’s great to hear that came across.
We hope your move goes smoothly, and we’d absolutely love to help when you’re ready to furnish your next space.
Warm regards,
The Beaumonde Team
This shop is honestly a joke
This shop is honestly a joke. The website promises delivery within 3–5 days, but I ended up waiting 20 days.
I contacted sales for help, but while they responded, they were not helpful at all and offered no real solution or clear information.
In the end, the package was delivered to the wrong address, and I was given no way to track where it went or how to collect it.
This has been a frustrating and stressful experience from start to finish.
I strongly recommend avoiding this business.
19 January 2026
Unprompted review
Reply from beaumonde.co.uk
Hi Wojtek,
Thank you for your order and for taking the time to leave us a review.
We’re genuinely sorry to hear that this experience felt frustrating and we appreciate you taking the time to share your feedback.
We would like to clarify a few points to ensure the full context is clear for other customers reading this. At the point of order, our website advised that delivery would take 5–10 business days. When you contacted us to chase your order, we responded and confirmed the same timeframe, provided the latest estimated delivery date, and advised that tracking details would be sent as soon as they became available, which they were.
Your order was delivered on the 11th business day, which is one day outside the stated delivery window. For this delay, we do sincerely apologise. However, we do feel it is important to clarify that you were kept informed throughout and that tracking information was provided.
You’ve also mentioned that you had no way to track the parcel. Our records show that tracking details were sent to you, and we subsequently provided confirmation from the courier, including GPS data, showing the parcel was delivered to your building address.
We take full responsibility for our orders and always aim for a smooth and transparent customer experience, so we’re disappointed that this fell short of your expectations. Your feedback is taken seriously and helps us continue to improve how we communicate and support our customers.
If you require any further assistance or would like us to review this again with you, please don’t hesitate to contact us at sales@beaumonde.co.uk.
We truly hope you might consider shopping with us again in the future.
Many Thanks
Beaumonde Team
Obsessed with their products!
Obsessed with their products - just love their aesthetics.
Second time ordering now, I have to say their customer services are great + super helpful.
8 November 2025
Unprompted review
Wonderful customer service!
I had an absolutely fantastic experience with Beaumonde.
I ordered wallpaper earlier in the year, which was delivered on time as expected. Due to delays on our build, I never opened the box until the wallpaper asked me to check the directions on the label… then I realised I’d ordered the wrong colour option.
I contacted Beaumonde and they went above and beyond to resolve the situation for me.
Deeply grateful and I would absolutely recommend them as a company.
THANK YOU!
7 November 2025
Unprompted review
Bought a clock from the website
Bought a clock from the website. Delivery was great and the clock was perfect. When a fault with the clock materialised a few months later, Beaumonde’s customer service was fantastic. They contacted the manufacturer and had a new one promptly sent out. Excellent customer service!!
20 August 2025
Unprompted review
I purchased some Cane Line furniture…
I purchased some Cane Line furniture for my new home which was delivered very speedily and customer service was truly excellent, I must recommend.
2 May 2025
Unprompted review
Reply from beaumonde.co.uk
Hi Isaac,
Thank you for your amazing review, great choice with the Cane Line furniture by the way :)
We are just about to onboard some new ranges, so please check back soon for some more Cane Line gems.
Many Thanks
Beaumonde Team
Excellent service for my cancellation
I ended up cancelling my order and the service was still excellent. I ordered the wrong product and assumed I would have to have the order delivered and then return it - not a great prospect as it was a giant beanbag! I emailed beaumonde on a Sunday afternoon and the response was prompt and courteous, with the money showing as pending in my account by Monday morning. Shout out to Tom, thank you!
11 May 2025
Unprompted review
Reply from beaumonde.co.uk
Hi Louise,
We are very happy to hear you found our service to be excellent. We always strive to make our customers' lives easy and solve any problems as quickly as we can. We will pass on your feedback to Tom :)
All the best,
Beaumonde Team
Amazing Customer service and fast…
Amazing Customer service and fast response time. Kind & Compassionate due to change of circumstances my order was no longer required. Couldn't have been more helpful.
Thank you so much again.
9 May 2025
Unprompted review
Reply from beaumonde.co.uk
Hi Alison,
Thank you for your wonderful review. We were only too happy to help and wish you all the best!
Many Thanks
Beaumonde Team
Excellent customer service
I ordered a chair and emailed to ask for delivery to be delayed whilst we were on holiday. Very quick response confirming that wasn’t a problem. The chair was delivered a few days after our return but sadly was damaged in transit. I emailed the company and had an immediate response with a solution to the problem. Wonderful service, polite and helpful and clearly care about their customers. In spite of the issue I wouldn’t hesitate to order again.
30 April 2025
Unprompted review
Reply from beaumonde.co.uk
Hi Claire,
We really appreciate your review and were happy to sort out your issue as soon as possible! Hopefully next time it will be smooth sailing!
Many Thanks
Beaumonde Team
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