Quite pleased with most items as they are as advertised. No tarnishing, no black lines on my skin, no issues. Ordered a few different items as gifts and for personal use, they're almost all great - wi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic website at very affordable prices! I was so skeptical at first about making a purchase thinking the offer I got was too good to be true. I also had to email the team about a status... See more
Company replied
I have placed many orders with beautiful earth, I’ve bought my bridesmaids jewellery and my own to wear on my wedding day. Everything I’ve received has looked beautiful, felt good quality and arrived... See more
Company replied
I took a chance on beautiful earth and was greatly impressed - not because I didn’t believe in them but the current state of our economy makes me think I’ll pay a lot of money for cheap services and g... See more
Company replied
4.4
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good quality and doesn’t irritate my…
Good quality and doesn’t irritate my ears like plated gold does.
30 May 2026
Unprompted review
Reply from Beautiful Earth
Hi Grace,
We're so happy to hear you're enjoying the quality of your jewellery ✨
And as someone with sensitive ears, we know how important it is to find pieces that are comfortable enough to wear all day.
Thank you again for your support, and we hope you continue to enjoy your jewellery for a long time to come 💛
The jewelry is cheap but not waterproof
The jewelry is very beautiful and cheap
However, it is no way or shape waterproof. Both my find and necklace lost all color within a few weeks, and the necklace also quickly lost pearls
13 June 2025
Unprompted review
Reply from Beautiful Earth
Hi Nanna,
Thank you for sharing your feedback. We're delighted to hear that you found the jewellery beautiful and affordable 💖
That said, we're very sorry to hear about your experience with the ring and necklace. Losing colour within a few weeks and having pearls come loose is certainly not the quality we aim to provide, and we completely understand your disappointment.
We'd love the opportunity to make this right. Please send us an email at support@beautifulearthboutique.com with your order number and a few photos of the affected pieces, and our team will be happy to review this for you. All of our jewellery is covered by our one-year replacement warranty, and we'll do our best to help resolve this as quickly as possible 💛
Thank you again for bringing this to our attention.
really gorgeous pieces
really gorgeous pieces. I wear them while swimming or doing sports. Also in the shower and i reallz have to say the quality is extremely good!! Will definitely order there again soon. :)
15 May 2026
Unprompted review
Reply from Beautiful Earth
Hi MC,
Swimming, sports, showers, and still looking beautiful is exactly what we design them for 😊
Thank you again for your support, and we can’t wait to have you back for another order soon! 💛
The customer service is quick and…
The customer service is quick and amazing, and so is the quality of the products. I was a bit skeptical as I've never had jewelry that hasn't tarnished, but Beautiful Earth gives quality performance! Very happy :)
12 June 2026
Unprompted review
Reply from Beautiful Earth
Hi Joi,
We're thrilled to hear you've had such a great experience with both our customer service and jewellery!
We completely understand the skepticism. There are so many claims out there, so it means the world to hear that our pieces have lived up to your expectations 😊
Thank you again for your support, and we can't wait to have you back for your next order ✨
I love the detail in the pieces…
I love the detail in the pieces received
Thank you I’m waiting to try it in the summer
13 May 2026
Unprompted review
Reply from Beautiful Earth
Hi Bibs,
Thank you so much for your lovely review! Our team puts a lot of thought into every design, so comments like this truly mean a lot. 🥰
We hope you continue to love your jewellery 💛
Incredible customer service after…
Incredible customer service after having a slight issue with my order. They were so quick to reply and help me out. Very grateful and so excited to receive my pieces 🥰
11 June 2026
Unprompted review
Reply from Beautiful Earth
Hi Hailee,
We’re sorry there was a slight issue with your order, but we’re so happy our team was able to help quickly and make the process as smooth as possible ✨
We’re just as excited for you to receive your pieces and hope you absolutely love them when they arrive 🥰
Fast shipping and great quality
Fast shipping and great quality.
The jewelry doesn’t tarnish weather it’s salty sea water, sweat or just water from the shower.
The only jewellery that hasn’t turned my skin green after wearing it for to long!
Would definitely recommend 🫶🏻💕
30 May 2026
Unprompted review
Reply from Beautiful Earth
Hi Katilyn,
This is such an amazing review, thank you so much 💖
Hearing that our pieces are the only jewellery that hasn’t turned your skin green is honestly one of the best compliments we could receive.
Thank you so much for the recommendation and support 🫶🏻 We’re so happy you’re loving your pieces, and we can’t wait to have you back again soon ✨
The ring stone fell off
The ring stone fell off. It hasn't even been used for a month. 🫤
Upon closer look it looks like it was glued in place.
9 June 2026
Unprompted review
Reply from Beautiful Earth
Hi Claudia,
We are so sorry to hear about your ring. This is definitely not the experience that we want you to have.
We offer a full one-year warranty on all of our pieces, and we would love to get a replacement sorted out for you right away. Our customer support team has just reached out to you directly via email to help process this as quickly as possible. 💛
We look forward to making things right!
Good quality!
Good price, great quality! I’ve gotten a ton of compliments on my new jewelry.
1 June 2026
Unprompted review
Reply from Beautiful Earth
Hi Kirsten,
We’re so happy you’re loving both the quality and the value of your pieces. We’re thrilled your new jewellery is getting the attention it deserves 😊
Thank you again for your support, and we’d love to have you back again soon 💛
Overall good quality items and…
Overall good quality items and beautiful designs for a good price.
17 May 2026
Unprompted review
Reply from Beautiful Earth
Hi Cinthya,
Thank you so much for your lovely review 💖 We always strive to create jewellery that feels beautiful, special, and affordable.
Thank you for your support, and we hope to see you back again soon 💛
The jewellery is amazing
The jewellery is amazing, the packaging is PERFECT, the Quality? great! I am in love with them I wear them everyday
6 June 2026
Unprompted review
Reply from Beautiful Earth
Hi Joanna,
We’re so happy you’re loving your pieces and wearing them every day. There’s no better compliment than becoming part of someone’s daily routine 💛
Thank you for all the love, and we can’t wait to have you back again soon ✨
Perfect name for products that are not…
Perfect name for products that are not only great value, but absolutely beautiful too! In addition to that, the presentation and packaging is next level and truly added to my delight at receiving this order. This company genuinely cares!
1 June 2026
Unprompted review
Reply from Beautiful Earth
Hi Ariel,
This review made us smile from start to finish 💖
We’re happy that the presentation and packaging added to the experience. We put so much care into those little details because we want every order to feel like a special gift to yourself 😊
Thank you for your kind words and support, we’d love to have you back again soon ✨
Products not manufactured in the UK
Following some tracking concerns, I contacted customer services who responded promptly. They informed me that products are manufactured in China and can take up to five weeks to arrive in the UK.
I am concerned that this company is marketing itself as a UK business and it is only upon purchase that you discover your items are being shipped transcontinentally.
** I will be happy to re review if the products arrive**
3 June 2026
Unprompted review
Reply from Beautiful Earth
Hi KJ,
Thank you for taking the time to share your feedback 💖
We're glad our customer service team was able to respond promptly and provide an update regarding your order.
We completely understand your concerns regarding shipping expectations. While Beautiful Earth is a UK-based brand, we work with trusted production and fulfillment partners in multiple locations to support our worldwide customer base and offer shipping to a wider range of countries while maintaining our quality standards ✨
We agree that transparency is important, and we appreciate your feedback regarding delivery expectations and shipping origins. Customer experience is incredibly important to us, and comments like yours help us identify areas where we can communicate more clearly 😊
Thank you again for your honest feedback and for giving us the opportunity to address your concerns 💛
Lovely jewellery, fantastic Customer Service.
I ordered 3 pieces. They were in the sale so the prices were amazing! They arrived within a week. The bracelet was too large and when I checked the website, I realised there was a choice of 3 sizes, which I hadn’t spotted when I ordered. I contacted Beautiful Earth and without quibble they organised a replacement in the right size to be sent.
I queried that return shipping information wasn’t in the email and Kathy from Customer Service replied and advised that I did not need to return the original as they didn’t want me to incur postage costs. She followed up with an email to check I was happy with everything.
I have to say, I am very impressed! The pieces are lovely quality, the price is excellent, delivery swift and Customer Service exemplary! Well deserving of 5 stars!
3 June 2026
Unprompted review
Reply from Beautiful Earth
Hi Jacqui,
We’re so happy you found some amazing sale pieces and that we could get the bracelet sizing sorted for you without any hassle. We completely understand how easy it is to miss a sizing option when you’re excitedly shopping 😊
And we’ll definitely pass your kind words on to Kathy 💛 She’ll be so happy to hear that her support made such a positive impression.
Thank you again for your support and your wonderful review 💖
My quest for waterproof gold jewelry
I have been looking for gold jewelry that stands up to wearing it in the water for hat won’t break the bank. Of course the internet started flooding my feed with options and I decided on Beautiful Earth. Shipping was a little longer than I expected because I’m spoiled with Amazon getting things to me over night or next day and I didn’t read that it was coming from the UK. I could not be happier with my purchases. I have only taken the ratings out to change the pair I’m wearing. Will definitely purchase again including for my daughters on swim team.
4 May 2026
Unprompted review
Reply from Beautiful Earth
Hi Tiffany,
We completely understand being spoiled by next-day delivery these days. We really appreciate your patience while your order made its way to you ✨
Thank you again for your support, and we can’t wait to have you back for your next order 💛
Shocking time for delivery
Shocking time for delivery. Stated Royal Mail so Brits assume it will be with you in a matter of days.
Goodness only knows where the shipment comes from but it can take up to a month! I only found out because of checking a week and a half after ordering and no parcel. Very misleading. Haven’t got high hopes for the jewellery when it arrives. Can’t cancel the order either. It’s already somewhere between Taiwan and here 😂
2 June 2026
Unprompted review
Reply from Beautiful Earth
Hi Sarah,
We’re really sorry to hear about your frustration with the delivery experience. We completely understand how the Royal Mail tracking can create the expectation of a much faster local delivery, and we’re sorry this felt misleading. While Royal Mail handles the final delivery stage, international transit times can sometimes take longer than expected, depending on customs and courier processing.
We know waiting for an order can be frustrating, especially when you’re excited for it to arrive. We truly hope the jewellery changes your first impression once it reaches you 😊
We also appreciate your honest feedback regarding communication around shipping expectations, and we’ll continue working on making this clearer for customers moving forward 💛
I bought the bundle pieces and in love…
I bought the bundle pieces and in love with it. Good quality and nice design. Definitely will purchase again.
21 May 2026
Unprompted review
Reply from Beautiful Earth
Hi Diandra,
This is so lovely to hear, thank you so much! Can’t wait to have you back again for your next order 💛
Beautiful Earth is a top notch company…
Beautiful Earth is a top notch company with excellent products, great options and exemplary service. My only complaint is that they have too many beautiful options and I always find it difficult to narrow down the pieces I wish to purchase. I recently purchased 12 pieces of jewelry from them. The order arrived quickly. I opened the package and immediately felt pampered. There was a lovely rectangular box with 12 smaller boxes inside each containing a piece of jewelry. The designs on the smaller boxes varied. It was such a beautiful presentation of my purchase that I decided to hold onto the box with 12 boxes inside! Each piece is beautiful and a delight to wear. I have been purchasing from Beautiful Earth for about 4-5 years and have only had a couple of pieces damaged over the years. I highly recommend the Beautiful Earth for gifts and self pampering.
16 May 2026
Unprompted review
Reply from Beautiful Earth
Hi there,
This was such an incredible review to read, thank you so much 💖
First of all… having too many beautiful options is definitely the kind of complaint we’ll happily accept, and hearing that you’ve been with us for 4-5 years truly means so much to us 💛 The fact that our pieces have been part of your collection for so long is incredibly special.
Thank you as well for your honesty regarding the few damaged pieces over the years, and we’re grateful for your continued trust and support.
We absolutely loved reading this and can’t wait to be part of your future gifting and self-pampering moments ✨
I wanted to return my entire order and…
I wanted to return my entire order and in their website they advertise 30 days return and full refund. However all I was allowed to choose in return page was to get some of my money back and keep the items. I wasn’t allowed to return it at all and even though I tried to send message that I don’t want partial refund, I want to return everything and get full refund, it was still issued like this. In return page they never even gave option to return the items. So do not order from here unless you’re 100% sure you like it and everything fits. I won’t order again for sure.
30 May 2026
Unprompted review
Reply from Beautiful Earth
Hi Ida,
We’re really sorry to hear about your frustration with the return process. The return options available can sometimes vary depending on the order type, item condition, location, and shipping costs involved. In some cases, our system may offer a partial refund solution as a quicker and more convenient option for the customer, especially for lower-value international returns. However, we understand this was not the resolution you were hoping for.
Customer satisfaction is genuinely our priority, and we’d really appreciate the opportunity to review your case further and see what we can do to help. Kindly send us a message or email our support team at support@beautifulearthboutique.com so we can look into this properly for you.
Thank you for sharing your honest feedback with us 💛
Loving that I stumbled upon this site
Loving that I stumbled upon this site. The items showed up quickly and wow…..gorgeous!!!!!!
21 May 2026
Unprompted review
Reply from Beautiful Earth
Hi Wendy,
We’re so glad you stumbled across us too! Enjoy your gorgeous new jewellery, and we’d love to have you back again soon 💛
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.