Beautii | Luxury Beauty and Wellness Services to your door Reviews 247

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, kindness, and talent across various beauty treatments. Many highlight the outstanding service, noting the efficiency, responsiveness, and the relaxing, refreshing results of their experiences, from spray tans to massages. However, some customers also noted concerns regarding the company's internal operations and employee experiences. A few former employees reported difficult experiences and expressed concerns regarding internal operations and employee experiences.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Many customers praise the professionalism, kindness, and... See more

Service

Consumers find service to be positive. Many reviewers praise the efficiency and professionalism of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot say enough amazing things about Beautii and the incredible team that made my wedding day absolutely perfect. From the very first communication, they were prompt, professional, and so warm a... See more

Rated 5 out of 5 stars

Beautii were amazing and accommodated a very late night spray tan appointment for me. Teresa was clearly a tanning expert! So knowledgeable and did an excellent job of covering my English tan (tanned... See more

Rated 5 out of 5 stars

I had a spray tan with Ania from Beautii and it was AMAZING – such a natural, even glow and she made me feel absolutely amazing! She was also so kind and professional. I’ve been using Beautii for yea... See more

Rated 5 out of 5 stars

A five star premium service for those who want the highest quality beauty treatments and the finest therapists and technicians. I cannot speak more highly of my experience from booking, to the beaut... See more


Company details

  1. Beauty Salon
  2. Home Hairdresser
  3. Make-up Artist
  4. Massage therapist
  5. Nail salon
  6. Tanning salon

Written by the company

We’re London's leading beauty concierge, delivering 5* beauty and wellness services to your door (private clients, leading hotel groups, corporate events, and luxury brands)... Working with over 250 hand-picked professionals and industry experts, we pride ourselves on delivering a best-in-class service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

247 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Theresa is brilliant

Theresa is brilliant - the best spray tan in east London. It’s so easy that she comes to my house - I can finish a zoom call, have a spray and be back at work thirty minutes later! I always get so many compliments on how it looks too. Highly recommend.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Contoured tan

Ania made my contoured tan look amazing for my photoshoot! I will definitely be booking again

17 March 2024
Unprompted review
Beautii | Luxury Beauty and Wellness Services to your door logo

Reply from Beautii | Luxury Beauty and Wellness Services to your door

Dear Ashwini,

Thank you for taking the time to share your experience with us! We're thrilled to hear that Ania helped you achieve an amazing contoured tan for your photoshoot. And we are so pleased to hear you'll be booking with us again in the future.

Many thanks,
Lucy
Beautii Customer Care

Rated 5 out of 5 stars

Luxury Beauty & Massage

I have used Beautii a few times - for my wedding, friends wedding and a work shoot and the make up artists have always been fantastic. Recently I’ve started booking massages with them too, from when I had a bad back during pregnancy and again now I’m post partem. I had a masseuse who specialised in pre and post natal massage and it was so relaxing, I’ve recommended them to all my NCT friends as well. Really just what I needed!

14 March 2024
Unprompted review
Beautii | Luxury Beauty and Wellness Services to your door logo

Reply from Beautii | Luxury Beauty and Wellness Services to your door

Dear Flo,

Thank you for your wonderful review! We're delighted to hear that our makeup artists have delivered fantastic results on special occasions, and that our pregnancy massage services have provided you with the relaxation and relief you needed. Your recommendation to friends means a lot to us!

We appreciate your support and look forward to assisting you again in the future.

Best regards,
Lucy
Beautii Customer Care

Rated 5 out of 5 stars

100% Satisfied!

The booking process was easy, and inquiries were answered within 24 hours. The option to pay online was a bonus! And a last-minute scheduling change was accommodated.

Maya did a fantastic job on my hair & makeup! I was particularly impressed with my makeup. I prefer a natural look, and past experiences have left me not 100% satisfied. I was so pleased with the result, and I looked fabulous in photos & videos taken of me.

18 February 2024
Unprompted review
Beautii | Luxury Beauty and Wellness Services to your door logo

Reply from Beautii | Luxury Beauty and Wellness Services to your door

Dear Cathy,

Thank you so much for taking the time to share your experience with us! We're thrilled with the positive feedback provided.

And we're absolutely delighted to hear that Maya did a fantastic job on your hair and makeup, and achieved the natural look you prefer to make you feel fabulous for photos and videos.

Thank you once again for choosing us and we look forward to serving you again in the future!

Many thanks,
Lucy
Beautii Customer Care

Rated 5 out of 5 stars

Amazing

Amazing !
Don’t think twice. I wanted to book a spray tan for my daughter as she was too busy with her job to arrange for herself and no time to go to a salon. The team at BEAUTII moved mountains to accommodate a night before flight appointment. 9.15 pm. The therapist ‘Anya’ very smart and professional. She was like Mary poppins. Opened her bag and out sprang the tanning tent. All done in 30 Minutes. Morning after shower off result a great medium tone tan. Highly recommend!

13 February 2024
Unprompted review
Rated 5 out of 5 stars

Mani, pedi & spray tan

Had mani, pedi and then spray tan and couldn’t be happier. Lovely people and love the results! Will definitely be rebooking.

7 February 2024
Unprompted review
Rated 5 out of 5 stars

So thankful to Jodie for sorting out a…

So thankful to Jodie for sorting out a hair stylist and make up artist, 24 hours before my wedding! Howard and Daisy turned up and with no trials we discussed hair and make up and I felt reassured and had every confidence in both of them. They put me at ease and I was more than happy with the look they created for my daughter and I. Would not have wanted anyone else to do my hair and make up - would recommend them both without hesitation! Huge thanks to them and to Jodie’s outstanding service too!

23 December 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with Beautii

Fantastic experience with Beautii! I booked VIP hair and makeup for myself and my mother. Both hair and makeup artist were perfectly on time, listened to what we wanted and make and hair was flawless. I was particularly impressed by the makeup and how it stayed all throughout the day despite the rainy weather. Absolutely recommend Beautii!

27 November 2023
Unprompted review
Rated 4 out of 5 stars

Loved it

A great experience, our tanner Tamarie was LOVELY and we had a great time (a few laughs) while myself and my friend got our tans.

4 July 2023
Unprompted review
Rated 5 out of 5 stars

Teresa is amazing

Teresa is amazing - as is the wider Beautii team. They went above and beyond to source a specific tan for my wedding. Teresa is so knowledgeable about the products she uses, and the technique needed for the perfect application while the Beautii team are so responsive and engaged. Would highly recommend!

14 July 2023
Unprompted review
Rated 5 out of 5 stars

Amazing spray tan

Had another amazing spray tan with Teresa. Very professional, timing impeccable and all questions answered.
She made me feel at ease and I looked great. Would definitely be using Beauti again and will be recommending to others.

8 July 2023
Unprompted review
Rated 2 out of 5 stars

Average spray tan and terrible customer booking experience

I had two spray tans with Beautii before my wedding (a trial and then the tan for my wedding). My first trial was good, my wedding tan was generally ok (but a bit uneven in some places aka too dark on legs and hands). But I found the experience very frustrating - it was very difficult to confirm or change bookings, had therapists cancel on me twice, and the WhatsApp contact centers was very slow (sometimes taking days to respond on simple things like sending an email confirmation to confirm an appointment time so that I would have to follow up multiple times to confirm details).

9 July 2023
Unprompted review
Rated 5 out of 5 stars

I'd highly recommend Beautii and…

I'd highly recommend Beautii and especially Theresa who did my spray tan. She was communicative, super friendly, and so polite whilst being in my home. She arrived on time, explained the whole process, and made sure to clean up after she was done. The whole process from booking to the actual tan was incredibly easy!

12 June 2023
Unprompted review

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