I placed an order for hair bundles with express delivery (£15) and they sent me the incorrect ones. I contacted them and they asked me if I wanted compensation or for them to resend the item. I paid f... See more
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Website layout needs updating because typing in what you're searching for is difficult however order process was clear and quick. Quick delivery, value for money and good updates. Hair is fantastic qu... See more
Company replied
I order 3 bundles of hair, expecting it to come in 2-3 business days as they promoted. It’s been 10 days since then, and I have had no updates on my order since then. I contacted/emailed them twice to... See more
Company replied
Tried to phone company 0208 640 8595 at least 8 or 9 times during the week to find out if they had my order in stock! Nobody ever answered the phone on that number. So I Emailed them this morning & I... See more
Company details
- #91 of 91 best companies in Beauty supply store
- #219 of 221 best companies in Beauty product supplier
- #83 of 83 best companies in Cosmetics and Perfumes Supplier
- #130 of 132 best companies in Cosmetics shop
- #22 of 22 best companies in Hair extensions supplier
- #107 of 107 best companies in Hair product shop
Written by the company
Beautizone.co.uk: Your One-Stop Shop for Premium Hair & Beauty Products. At Beautizone.co.uk, we specialize in offering a diverse range of hair and beauty products from hundreds of trusted brands. With over a decade of expertise in the Afro Hair & Beauty industry, we are dedicated to bringing you the best and most suitable products to enhance your beauty and confidence. Whether you're searching for premium haircare, skincare, or cosmetics, we’ve got you covered. Our website operates 24/7, providing you with the convenience of shopping whenever you like. Additionally, our friendly and knowledgeable customer service team is always available to address your questions, concerns, and needs. We pride ourselves on delivering an exceptional shopping experience, from easy navigation to fast and reliable delivery. We stock a wide variety of brands that cater specifically to Afro-American and multicultural beauty needs. Some of our top brands include: Hair Extensions & Accessories: Sensationnel, X-Pression, Cherish, Spectra, Impression Hair Care & Styling: Shea Moisture, Creme of Nature, Cantu, ORS, Aunt Jackie’s, Taliah Waajid Skincare & Cosmetics: Makari, Fair & White Paris, Clear Essence, Extreme Glow, Dark & Lovely, Otentika Hair Color & Treatments: Adore, Crazy Color Accessories & Tools: Wahl, Magic Accessories We are passionate about helping you discover products that suit your unique needs. Whether you’re looking to enhance your natural hair, explore new skincare solutions, or experiment with vibrant hair colors, Beautizone.co.uk is your trusted partner for all things beauty. Join our growing community of happy customers and shop with confidence knowing that your satisfaction is our priority. We also value your feedback and look forward to hearing about your experiences with us on Trustpilot!
Contact info
London, United Kingdom
- 0203 8244 944
- Support@Beautizone.co.uk
- beautizone.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 1 month
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I highly recommend!!
Website easy to navigate around. Fast service and delivery. Thank you.
The site is readily accessible and I…
The site is readily accessible and I also love the prompt delivery of my items
Prompt delivery. Product is original
The product was delivered on time and it was intact. No damage to the product.
This product had been discontinued in…
This product had been discontinued in the US so I was glad to discover the last 4 likely in existence. Prompt speedy service.
Great service
Product was as ordered
Nk lip gels
loved my nk lip gels just for £1 each!! fast shipping and good quality, no damage to anything love them lost thank you👍🏼
Great Service
My order arrived in good time with regular updates from beautizone and DPD. Ordered 4 different oil after i seen advert on tiktok and i was able to get all 4 from beautizone. Very impressive. Thankyou so much
I have never received my parcel. I have emailed the company no answer
Never received my parcel
Toppppp my experience
Terrible use of packaging - very Bad for the environment
They used SO much bubble wrap for these plastic products that receiving them was quite a shock - terrible consideration of the environment. Please try and reduce waste!
I ordered with express shipping and I…
I ordered with express shipping and I never received my parcel it was delivered to the wrong address and now they are ignoring and won’t refund me. This was the stuff I needed for my daughters hair for her birthday party. Not impressed
Placed an order with beautizone on 29th…
Placed an order with beautizone on 29th of November. I still have not received my order. I phoned beauizone on Friday 9th of December and spoke to Customer Services who told me he would look into my order and call me back to update me on where my order was however this did not happen. I haven’t received my order will not be ordering anything else from Beautizone again.
Fast delivery
Fast delivery, ordered 10 items only one was incorrect.
Customer service was willing to fix the problem.
Overall great service.
Timely deliveries and affordable…
Timely deliveries and affordable products....I love buying african products from them
Quick delivery and great products
I can't fault beautizone. Very happy customer here 😀
Everything was quick on time
Everything was quick on time, no damages, carefully packed:)
These people have sold me a fake…
These people have sold me a fake product and now my hair is not the same. Avoid avoid avoid!!
Always a brilliant service
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