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Beautyfashionshop Reviews 

259
•
TrustScore 4.5 out of 5

4.3

Health and beauty shop
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Company details

  1. Health and beauty shop

Written by the company

Bij Beautyfashionshop vind je een uitgebreid assortiment aan huidverzorgingsproducten, wimperserum en make-up. Als jouw online beautyspecialist staan we klaar om je deskundig en vrijblijvend te adviseren over al je beautyvragen. Onze focus ligt op professionele huidverzorging en het aanpakken van huidproblemen. Ons doel is om jou dezelfde hoogwaardige service te bieden als je in een salon zou ontvangen!

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4.3

Excellent

TrustScore 4.5 out of 5

259 reviews

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No recent history of asking for reviews

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Replied to 80% of negative reviews

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4.3

All reviews

(259)

59 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. I recommend buying these devices directly from the manufacturer rather than through this webshop. If the device breaks, this webshop does not offer repairs, replacements, or compensation, whereas the manufacturer does provide customer support and repair options.

18 June 2026
Unprompted review
Beautyfashionshop logo

Reply from Beautyfashionshop

Thank you for taking the time to share your experience, and we're sorry to hear it wasn't a positive one.

This particular product was sold during a period when Beautyfashionshop was under previous ownership, and unfortunately we no longer have a business relationship with this supplier. We did reach out to them on your behalf; their response was that, in this case, you would need to contact the supplier directly for support.

We completely understand this isn't the outcome you were hoping for, and we're genuinely sorry we couldn't do more to help. If there's anything else we can assist you with in the future, please don't hesitate to get in touch.

Rated 1 out of 5 stars

No mention of huge customs charges

No mention of huge customs charges. Customer service said they could tell me when the delivery is expected but got it wrong which also caused a big inconvenience.

25 March 2026
Unprompted review
Beautyfashionshop logo

Reply from Beautyfashionshop

Dear Julia,

Thank you for your feedback. We are very sorry to hear about your experience and understand how frustrating this must have been.

Your order was above the UK threshold, which means import charges could apply upon arrival. The products were purchased from us without VAT, so local taxes and duties may be charged after import. We do understand that this may not have been clear enough, and we will discuss internally how we can inform our customers more clearly about possible import taxes and charges for deliveries outside Europe.

We also apologize for the inconvenience caused by the delivery estimate. We processed and shipped your order as quickly as possible, and the estimated delivery time we shared is normally met. We are sorry that this was not the case for your shipment.

Thank you again for sharing your experience. Your feedback helps us improve.

Rated 5 out of 5 stars

So easy!

This is the first time that I have ordered from Beauty Fashion Shop. I wrote an email asking if there was a website in English and received a response right away. The ordering process was smooth and I received several notifications as to when delivery would be made. The products I ordered are not easily available in Europe so I was very happy to find them and then have the purchasing experience be so easy. Thank you Beauty Fashion Shop!

20 January 2026
Unprompted review
Rated 5 out of 5 stars

What I really like that BFS shop has…full range of my favorite brand

What I really like that BFS shop has the full range of my favorite Ersicson Laboratorie brand. I‘ve been using these creams since 2002, but unfortunately this brand is not presented on the German marketplace.
I was a little bit nervous about GLS delivery, but everything went smooth and right now I using my creams again.
For the winter gonna consider to order another line of creams from Eriscon.
Greetings from Berlin

14 August 2025
Unprompted review
Beautyfashionshop logo

Reply from Beautyfashionshop

Dear Elena, thank you so much for your wonderful feedback! We are delighted that you found the full range of your favorite Ericson Laboratoire products with us and that the delivery went smoothly. It’s great to hear that you can enjoy your creams again, and we’ll be happy to assist you with your next order for the winter. Warm greetings back to Berlin!

Rated 1 out of 5 stars

It's scam

It's scam. Don't order!! They kept my money for 3 weeks and then said it's not available and cancelled the order.

29 March 2023
Unprompted review
Rated 1 out of 5 stars

Where is my order?

I ordered on the 31st of May and the website said they had the products in stock and my delivery would be next day. On the 3rd of June I received an email saying that it has been delayed 1-3 working days. It is 10 of June, I didn't receive my products, they don't answer the phone or email. Of course they took the money on the 31st of May.

10 June 2022
Unprompted review
Rated 5 out of 5 stars

Great shop

I ordered the orphica realash lashserum from them and would not revommend it because it made my eyes red and burn.
But I can 100 % the shop. The customer service always helps you. They pay returns and always answer your mails. They took my serum back because of my allergic reaction. Great shop!

19 January 2022
Unprompted review
Rated 1 out of 5 stars

These are scammers

These are scammers. They never sent me the product but i was billed. They were lying about the return amount which never happened. I can only think these are criminals.

9 January 2022
Unprompted review
Rated 5 out of 5 stars

All fine

I did not know the shop and was hesitant to order at first. However, Beautyfashionshop.nl were the only ones that still sold my favourite mascara (it got discontinued), hence I ordered anyways. In the meantime, I've placed my second order and will continue to use the shop. Thanks!

3 October 2020
Unprompted review
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