Beauty From Bees Reviews 

181
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 155 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the products for their high quality, natural ingredients, and effectiveness in improving skin and hair health. Many people appreciate how the items deliver on their promises, leaving skin feeling soft, hydrated, and healthy. The customer service team consistently receives praise for being incredibly helpful, responsive, and genuinely caring, often going above and beyond to ensure a positive experience. However, some people found certain products greasy, not absorbing effectively, or failing to provide expected hydration, with a few noting overwhelming scents. A small portion of customers also experienced initial dissatisfaction with order tracking or shipping.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Customer service

Consumers find customer service to be positive, with many reviewers describing it as helpful, courteous,... See more

Order

People report ambiguous experiences with order, with some customers expressing satisfaction with the quick... See more

User experience

Customers consistently note positive experiences with user experience, with many finding products easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with BFB has been wonderful. I'm absolutely in love with their face oils and body serums. My personal recommendation would be to use the products very sparingly; a little bit goes a lon... See more

Company replied

Rated 5 out of 5 stars

I’ve been using the hair care and body serum from Beauty From Bees, and both are standouts. Hair care: Softens instantly, reduces frizz, and adds a natural shine without feeling heavy. My hair loo... See more

Company replied

Rated 5 out of 5 stars

Beauty from Bees products are now the staple on my own "beauty" shelf - I love every one of them, appreciate that they are shipped so quickly, and that I’m supporting a top notch Canadian company. I n... See more

Company replied

Rated 5 out of 5 stars

I made a purchase with Beauty from Bees, but I did not receive the discount. I wrote to inquire & received a response very quickly. They explained the discount had expired the day before, but would st... See more

Company replied


Company details

  1. Health and beauty shop
  2. Beauty product supplier
  3. Beauty supply store
  4. Cosmetic Products Manufacturer
  5. Cosmetics shop
  6. Toiletries Shop

Written by the company

Beauty From Bees is a Canadian company dedicated to creating natural, handcrafted skincare products using pure, ethically sourced bee ingredients. Founded by a passionate mom of four, we emphasize sustainability and ethics in all aspects of our business. Our product line includes hair care, skin care, body care, and baby care, fragrances and more that harness the power of 100% natural ingredients. Committed to quality and environmental responsibility, Beauty From Bees aims to promote health and beauty through nature's own remedies.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

181 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(181)

158 reviews in the last 12 months

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Rated 5 out of 5 stars

Game Changer!

Adding the body serum to damp skin is a game changer! At first I applied it to dry skin after the shower, however after looking at their website, I saw that it is to be applied to damp skin. This changed everything, I am a big fan and will be gifting it to all my girlfriends this year! Thanks Beauty From Bees!

27 April 2026
Unprompted review
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Reply from Beauty From Bees

Thank you so much for sharing your experience. We are so happy you are loving it now!

Rated 1 out of 5 stars

Sticky and nasty

I have used the serum and it is horrible. I have dry skin but the product doesn’t absorb and I am left with a sticky unpleasant feel to my skin. I hate it!

25 April 2026
Unprompted review
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Reply from Beauty From Bees

Hi Ruthann! I’m sorry to hear you aren’t loving this, and I’m happy to help! Are you applying it on damp skin? That’s such a game changer for this formula! Keep it in the shower and apply it right after you turn the shower off and while your skin is still damp. Your skin will eat it all up, and remember, less is more - you don’t need to overuse it. Start small and see how you feel. Used this way, it should absorb so easily into your skin, leaving it soft and smooth and not greasy at all. Please let me know at kelsey@beautyfrombees.ca if you’d like more information on our satisfaction guarantee ❤️

Rated 1 out of 5 stars

The body glow is so think it doesn’t…

The body glow is so think it doesn’t spread. I emailed customer service, all they offered was a 25$ voucher for another product. Persuaded me not to return as it would be too expensive to pay shipping to Canada. I ordered the body serum and it’s the same. Too thick and doesn’t soak in. I DO NOT recommend this company.

26 April 2026
Unprompted review
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Reply from Beauty From Bees

Hi Donna!
I’m so sorry to hear you didn’t love the Body Serum that you tried. With US returns, we understand that the return shipping can be cost prohibitive, so we were happy to offer that shop credit to allow you to try something new without returning your original product!

I’d love to offer some advice for the Body Serum that I hope will be helpful! Are you applying it on damp skin? That’s such a game changer for this formula! Keep it in the shower and apply it right after you turn the shower off and while your skin is still damp. Your skin will eat it all up, and remember, less is more - you don’t need to overuse it. Used this way, it should absorb so easily!

I hope this helps. Please let me know at Kelsey@beautyfrombees.ca if there’s anything else I can do to help!

Rated 5 out of 5 stars

Excellent Customer Service

I ordered product and immediately after realized I could have used a product discount code. I contacted Customer Service, received an immediate response back and received a refund within a day! They were very understanding. Excellent customer service!!

20 April 2026
Unprompted review
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Reply from Beauty From Bees

Thank you so much for sharing your experience! We are so happy you reached out so we could fix this for you!

Rated 5 out of 5 stars

Thank you for amazing products AND customer support!

I began buying from Beauty From Bees several months ago and have continued to be impressed with their products and their customer service. Both of my daughters now use their products and love them as much as I do.

22 April 2026
Unprompted review
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Reply from Beauty From Bees

Thank you so much! We are so happy that you and your daughters are loving our brand so much!

Rated 5 out of 5 stars

Excellent customer service

I have ordered from this company for about a year now. The products are great and all they promise to be. Recently I received a blush that had been damaged in transport. When I contacted the company about it they sent me a new one within a couple of days with their apologies even though it was probably the delivery company that was to blame for the damage. This cemented my desire to keep dealing with this excellent company.

20 April 2026
Unprompted review
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Reply from Beauty From Bees

Thank you so much for sharing your experience! We are so happy you reached out about your damaged product so we could make it right! We are so happy to hear you’ve loved what you’ve tried!

Rated 5 out of 5 stars

Epic customer service & product

I don’t normally order products through social media but something about the beauty by bees serum kept calling me name. I ordered the vanilla serum and fell head over heels. It was my ritual after my shower every day. And I loved how natural the products were and also their packaging looked aesthetically pleasing in my bathroom, lol!
I ended up having a skin irritation to one of the oils and I reached out and my communication was welcomed and I was beyond impressed with the level of customer service and genuine kindness. It’s so rare I find nowadays. It made me love the company even more.
Thank you for making a natural product that feels so yummy on my skin and thank you for not dismissing me or making me feel like a problem but actually hearing me and making me feel seen.

21 April 2026
Unprompted review
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Reply from Beauty From Bees

Thank you so much for sharing your experience, Jen! We are so happy you are so satisfied with both our products and our customer care!

Rated 5 out of 5 stars

Received my order just as requested

Received my order just as requested, was so excited to try out the body serum and daytime face serum. Oh my goodness I was not disappointed, the lime obsession body serum is amazing and so luxurious. The face serum is wonderful, I noticed an improvement on my deeper wrinkles after the first week. Will be a customer for life!

7 April 2026
Unprompted review
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Reply from Beauty From Bees

Amazing, Pam! Thank you so much for sharing your experience. We are so happy you are loving what you’ve tried!

Rated 5 out of 5 stars

Love you guys!

I contacted customer service seeking some advice for my terribly dry skin. I’m in my 70s and have really struggled finding the right product. The representative that I spoke to was so helpful, she recommended the shower scrub and the body serum. I have used the body serum for years as it is so effective, but the shower scrub was new to me, and I couldn’t be more happy with the results! It really gets rid of dry, flaky skin while leaving my skin feeling so soft and nourished, and it smells fantastic! Will definitely be back for more of that! Thanks for all the help.

19 April 2026
Unprompted review
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Reply from Beauty From Bees

Thank you so much for sharing your experience! We are so happy to hear that our recommendations were perfect for you!

Rated 5 out of 5 stars

Nice products, great service!

I made a first time purchase and not 10 minutes after I received my email confirmation, I also received a welcome email with a discount code for a first time purchase. Bummer, I thought. But I reached out to customer service and they honored the code, sending me a refund for the discount. The interaction was felt friendly and personal, which is much appreciated.

The products themselves are great. I'm just getting started but I really enjoy the scents and texture and am looking forward to seeing how it goes in the long run. I wish this company much success because it seems like the kind of product one hopes will be available for years to come!

(And I would love it if they'd come up with a woodsy scent too!!)

9 April 2026
Unprompted review
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Reply from Beauty From Bees

Hi Kristin! Thanks so much for taking the time to share your experience. We are so happy to hear you are loving both our products and our customer service!

Rated 5 out of 5 stars

Customer service for the win!

While I cannot speak to the products just yet, I am happy to post that I have received exceptional customer service which already makes me want to shop from this company again. I'd inadvertently removed an item from my cart prior to completing checkout, processed the order, and then noticed the error. I'd wanted to include that item with my original order while leveraging the first time buyer's code, but completed checkout too quickly. I contacted customer service via email and was able to resolve the oversight! The process was efficient, personal, and seemingly rare, which makes it all the more appreciated. Thank you!

16 April 2026
Unprompted review
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Reply from Beauty From Bees

Thank you so much for sharing your experience, Miriam! We hope you love the products just as much as the ordering process!

Rated 1 out of 5 stars

I opened my box when it got delivered

I opened my box when it got delivered. I ordered the beauty from bees, body serum, and the lid was not on tight and some spilled out on the paper that it was wrapped in. I contacted them twice. They finally answered and said they can give me a discount on my next order. I asked if they can give me a discount on this order since it was opened they did not answer me. It’s two days now I want a full refund is what I asked for and I still haven’t heard from them. Their customer service is terrible. Also, I did not try the body serum, but what spilled that was so very Greasy. I am really disappointed in this company.

13 April 2026
Unprompted review
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Reply from Beauty From Bees

Hi Linda! We are so sorry that you experienced damage during shipping! That’s definitely not the standard we aim to uphold for our products. A member of our team will be in touch to discuss this, and make it right! We do see your previous correspondence, but due to our office hours there was a delay in our reply. We will be in touch today!

Rated 5 out of 5 stars

Canada 🇨🇦 owned! Products as advertised!

Canada 🇨🇦 owned first and foremost. Nothing harmful in the products and are definitely as advertised. The body serums are my favorite. Just recently my husband and I were on vacation in Mexico. We got too much sun on our backs one day, and the serum was the only thing that gave us relief. The hydration and healing made the difference.

31 March 2026
Unprompted review
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Reply from Beauty From Bees

Amazing, Susanne! Thank you so much for sharing your experience 🥰

Rated 5 out of 5 stars

Life changing

I have been using the face cleanser kit for a little over 6 months now and it has been amazing I have been able to watch my skin heal, fine lines reduced, pores smaller, redness almost all gone. I went from wanting to hid and cover my face to loving my skin again.
I suffer from eczema in my scalp, ears and face especially my lash line. I have been using the lash serum and have been amazed I’m not reaching for steroid creams anymore. Even the shampoo and conditioners have been the first thing to actually get rid of my itch halo from my eczema.
I can’t say enough good things about all the products I have tried so far.

9 April 2026
Unprompted review
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Reply from Beauty From Bees

Wow, Chandra! Thank you so much for taking the time to share your experience. We are so happy to hear you are seeing such healing results!

Rated 5 out of 5 stars

I love the products and the customer…

I love the products and the customer service is phenomenal as well. The body oil serums make my skin feel and look dewy and moisturized and they smell wonderful; my favourites are the lime and the orange. The unscented one is awesome for the days that I am exposed to UV rays when citrus oils cause photosensitivity; same amazing oil serum and absolutely no smell (sometimes unscented can still have an unpleasant smell, but this does not). The deodorant, intimate oil, face oil (I could go on) are also amazing. Fantastic products are also backed by helpful and uber friendly customer service. I was anxious one of my packages was lost and their CSA stayed in contact with me and followed up with the courier, and let me know they would be there for me until it was delivered successfully. All round an awesome company with fantastic products. Money well spent with BEAUTY FROM BEES!! ❤️🐝🐝🐝

8 April 2026
Unprompted review
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Reply from Beauty From Bees

Amazing, Stephanie! Thank you so much for taking the time to share your feedback! We are so happy to hear that you are loving what you've tried, and that our team was able to help you out so much!

Rated 5 out of 5 stars

Amazing customer service from a company…

Amazing customer service from a company that cares!
Beauty From Bees went above and beyond for me, on my very first purchase. I will absolutely be ordering again. The body serum is just to die for!

9 April 2026
Unprompted review
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Reply from Beauty From Bees

Thank you so much, Shelley! I will are so happy to hear this!

Rated 5 out of 5 stars

Clean luxurious product with an epic customer service team!

I discovered Beauty From Bees about a year ago and I’ve been enjoying my after shower body oil moisturizing routine so much. I’ve used the orange and vanilla natural scents. Both are so luxurious. I’ve recently added the Glow and the Body Scrub to enhance my experience! I also want to add to my review that the customer service team is amazing. I’ve made some mistakes with my shipping orders and they remedy everything so timely AND THEY ARE NICE about it. Very kind people working behind the product. I just love this company and what they stand for.

6 April 2026
Unprompted review
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Reply from Beauty From Bees

Thank you so much, Maureen! We appreciate your feedback so much, and are so happy to hear you are loving our products and our service! ❤️

Rated 1 out of 5 stars

I am a first time customer and last time

I am a first time customer. I thought I’d give the purple shampoo a try, as I was impressed with the ingredients this company uses. I have used 3/4 of this shampoo, repeatedly, with absolutely NO change in the yellow in my naturally platinum blonde/white hair. It did not work for me in the least! Very disappointed, as I have used various shampoos that work. I’ll be going back to one of the others.

UPDATE: I see the response from the seller. She wrote me an email and said that it seems like I waited too long (about 5 months). WELL, you only use the product once a week, so it takes awhile to use half the bottle! I only had yellow in two smaller areas. So why would you ask me that? I was giving it much time to prove that it worked. I guess 5 months is the issue for this company, not an unsatisfied customer! I will do business with a company that cares whether or not you are satisified!

3 January 2026
Unprompted review
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Reply from Beauty From Bees

Hi Ginger! I’m so sorry to hear you didn’t love the results of this formula. We do offer a complete satisfaction guarantee that we’d love to help you with! Please watch for an email from our customer service team.

I'm so sorry for the miscommunication, Ginger! We did have one of our Customer Service representatives reach out to offer some advice for the Purple Shampoo that we find has been helpful to customers in the past. She suggested allowing it to sit on your hair a bit as you're washing - allowing the mica to really work its magic in toning the yellow tones out of your hair. We find that can really help this formula to show its true potential. Please let our customer service team know if there is anything else we can do to help!

Rated 5 out of 5 stars

I am obsessed with this company and…

I am obsessed with This company and their products!! I’ve transformed my shower experience into a spa/self care bliss. My favorite product is the body ser in sweet vanilla. Not your typical vanilla scent - it is addicting. And yes, it’s a serum so if you’re used to lotions (especially crappy cheap ones), there will be an adjustment period to get used to this serum. Still, out of all the body oils I’ve tried, this one is 100% superior in quality, clean nourishing ingredients, and scent!!!! I love that the company is Alberta-based, and the founder is dedicated too 100% natural clean ingredients that actually work. I also had a shipping issue and was pleased with the customer service. It took a few days (I understand they need to do their process!) but they kept in touch regularly and did the right thing to resolve the issue. I recommend Beauty From Bees to everyone I meet and will continue with their products! Got the shampoo, conditioner, and face serums recently - love them too!!!

27 March 2026
Unprompted review
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Reply from Beauty From Bees

Thank you so much for sharing your experience, Amy! We really appreciate it, and are so happy to hear that you are loving our products!

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