Beautywelt Reviews 

42,384
TrustScore 3.5 out of 5

3.5

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Rated 3 out of 5 stars

Smell not the same.erlyer I ordered another aromat because I ordered wrong.But now I know this smell.It is my favourite Parfüm. It smells completely different and doesn't last long.if you sell copies... See more

Company replied

Rated 4 out of 5 stars

First order in early 2026 was sent to me within 4-5 working days. All good. Second order was delayed for more than a month.. Very frustrating but eventually the parcel showed up! I like the sho... See more

Company replied

Rated 5 out of 5 stars

the shampoo smells great, my hair doesn't get greasy and it kept its volume and shine, at least that's what happens to me and my daughters, it washes off easier than common shampoos, the neck and chin... See more

Rated 3 out of 5 stars

Everything was according to my expectations and even more: delivery and product quality. I will certainly order again with this shop. Thank you! Update June 11, 2026: - my first order was d... See more

Company replied

Company details

  1. Beauty & Well-being

Information provided by various external sources

✓ Ihr Profi für Düfte, Make-up, Kosmetik und Haarpflege, jetzt online bestellen und Beauty Produkte entdecken! ✓ Gratisproben ✓ Schnelle Lieferung ✓ Top-Bewertungen.


Contact info

  • Wenzendorfer Straße 9, 21244, Buchholz in der Nordheide, Germany

  • beautywelt.de

3.5

Average

TrustScore 3.5 out of 5

42k reviews

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3.5

All reviews

(42,384)

4,414 reviews in the last 12 months

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Rated 5 out of 5 stars

My order has been processed and…

My order has been processed and delivered in a few days. Moreover, the wide selection of the products and the discounts will make me order something else very soon!

25 January 2024
Unprompted review
Rated 1 out of 5 stars

Cheat company

Cheat company. They still my money. No answer to phone, automatically answer to mail. idiotssss.

6 January 2024
Unprompted review
Beautywelt logo

Reply from Beautywelt

Dear Customer,
Your order has been canceled as requested and the invoice amount has been refunded.
Please excuse the delay in processing your order.
The delay is due to the current supply chains; unfortunately we were still missing the expected new receipt of goods.
We regret this very much, and it is by no means our intention to upset you.

Best regards
Laura
Beautywelt-Team

Rated 4 out of 5 stars

I am very happy with this trimmer

I am very happy with this trimmer. It is easy to use, powerful, and precise. The battery life is long and the charging time is short. It is perfect for creating fine lines and creative styles. I highly recommend this product to anyone who wants a professional and stylish trimmer.

I also want to mention that the website (seller) was reliable and fast. I received the product in good condition and within the expected delivery time.

4 January 2024
Unprompted review
Rated 1 out of 5 stars

Jan 6th I made an order of a product…

Jan 6th I made an order of a product marked as in stock. Jan 15th I got communication that delivery might be delayed "slightly". Till now no further news. For me this misleading information and lack of clarity around waiting time is not ok. Especially when I see the high amount of negative reviews posted here in the recent days. I will update my review once I get further information from the company.
Jan 25th I finally received my package. After me posting the review on this website the issue got resolved quite quickly.

6 January 2024
Unprompted review
Beautywelt logo

Reply from Beautywelt

Dear Customer,
We very much regret the delay in processing your order.
Please also note the information on our website that the processing of individual orders may unfortunately be delayed in some cases due to an increased order volume and the current supply chains.
You can assume that we will arrange delivery immediately as soon as the new goods have been received.
We also informed you about this in a personal email and at the same time asked whether you would like to continue waiting or would like a cancellation and refund.
We have not yet received any feedback from you on this.
Under no circumstances is it our intention to upset you.

Best regards
Marie-Christin
Beautywelt-Team

Rated 1 out of 5 stars

I am very angry

I am very angry! I placed an order on December 30 and am already waiting 2 weeks, although it is written that delivery will take place within 3-4 days!!! It is impossible to contact the store; emails are answered by a robot. I am very worried because the order was made for a considerable amount. If they do take action, I will write an update. The most frightening thing is that it looks like a scam

30 December 2023
Unprompted review
Beautywelt logo

Reply from Beautywelt

Dear Customer,
We were able to arrange a partial delivery for your order. This is on the way to you.
You can assume that we will arrange for the missing item to be delivered immediately as soon as the new goods have been received.

Please excuse the delay in processing your order.

Best regards
Marie-Christin
Beautywelt-Team

Rated 1 out of 5 stars

HR orders from Beautywelt Made an order on the website 3rd Dec.

It's almost 3 weeks since orders made and still there's no update on delivery. Despite 1 email received about high order volume recently and may delay, no further update has been made...e.g. follow up status, time still need to wait, if it's out of stock. If it's really so, the company should take the initiative to contact me and refund!!!

3 December 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a perfume by mistake and i send it to the dhl and i paid for returning the perfume back to the shop and they never send me my money back of the perfume

I ordered a perfume by mistake and i send it back to DHL i paid money for DHL for returning the order, and the shop refused to take the perfume back, and they haven't returned any of my money yet. It is. A scam website never order from it they dont even answer any email!

13 December 2023
Unprompted review
Rated 1 out of 5 stars

Ordered 2 perfumes at 24-11 and almost…

Ordered 2 perfumes at 24-11 and almost two weeks later they still even havent shipped it yet. I understand its a little more busy around black friday but 2 weeks... No excuses. Last order i also had to wait 3 weeks until they cancelled my order. Very bad shopping site

24 November 2023
Unprompted review
Rated 1 out of 5 stars

Oder not Delivered after 12 days

I purchased an expensive Initio Side Effect Parfum on their site on 19th of November. Its more than 10 days and the article is still not dispatched. Tried to contact them. They replied once that delivery is slightly delayed but they did not give any timeframe when I will get it. After that I am trying to contact them through contact Form and phone (phone nobody answers) but no answer therafter. Seems they have pretty bad customer service. And above all they have really big delivery issues as I could see from other reviews as well. So this is my first and last order from this site.

Please send my order asap.

Update 06.12.23 : They informed me that perfume would be available in Calander week 50 and I need to wait. And without my consent and opinion the order was cancelled.

1 December 2023
Unprompted review
Rated 1 out of 5 stars

Bought an article

Bought an article, it never arrived. Waited 3 weeks and then when I contact them they just tell me they will delete my order because they won't be able to deliver any time soon.

4 November 2023
Unprompted review
Beautywelt logo

Reply from Beautywelt

Dear Customer,
Your order has been canceled as requested and the invoice amount has been refunded.
You asked by email whether your order could be delivered at short notice, otherwise you would like to cancel it.
Because timely delivery was not possible, your order was canceled.
Please excuse the delay, unfortunately this is due to the current supply chains.

Best regards
Marie-Christin
Beautywelt-Team

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