Excellent customer service initially from Hannah on my first visit to the store regarding my lost jewellery. Followed bythe same level of service from Aaron when I went collect my replacement good... See more
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I was greeted by a female member of staff with a lovely smile who invited me to browse round & to ask her for any assistance. I found a suitable chain i liked. She sat me down and asked if i would li... See more
I was looking for specific watch told the girl where it was, she just seemed to be doing a lot of faffing about and I was in a hurry shouldn’t have taken so long, had my watch all boxed and in a bag b... See more
I've been to Beaverbrooks twice, and every time I've always been treated with the utmost respect despite not spending an awful lot compared to some of the jewellery they have there. The staff... See more
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Company details
About Beaverbrooks - Birkenhead
Written by the company
Shop Watches
Shop Engagement Rings
With over 100 years of family heritage and experience, Beaverbrooks offers an extensive range of jewellery, diamonds and watches.
We are incredibly passionate about celebrating your special moments, no matter how big or small. If you’re searching for diamonds or jewellery, we have exclusive collections that you won’t find anywhere else. We also house prestigious luxury Swiss watch brands including TAG Heuer, OMEGA, Breitling, TUDOR and many more. If you’re looking for a fashion fix, discover the world’s most famous fashion brands like Vivienne Westwood, BOSS and Emporio Armani.
Shop online or in one of our 75 stores across the UK and find the perfect self-love gift or something for the one who means everything to you. From planning the perfect proposal, to finding that special birthday gift, Beaverbrooks are there for all of those “you mean the world to me” moments.
Contact info
22 The Pyramids, Grange Road,, CH41 2ZL, Birkenhead, United Kingdom
- 0151 647 4197
4.3
Excellent
9 reviews
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Really nice sales advisor in the shop Birkenhead
Really nice sales advisor in the shop
13 October 2026
Excellent customer service and lovely staff
Excellent customer service initially from Hannah on my first visit to the store regarding my lost jewellery.
Followed bythe same level of service from Aaron when I went collect my replacement goods.
Thank you
9 October 2026
I've bought a lot of jewellery from…
I've bought a lot of jewellery from Beaverbrooks over the years, from earrings to Tag watches and everyone I've dealt with have been so friendly and helpful. Can't fault my experiences.
4 October 2026
Extremely happy with the staff.
I was greeted by a female member of staff with a lovely smile who invited me to browse round & to ask her for any assistance. I found a suitable chain i liked. She sat me down and asked if i would like a cup of tea while she got the chain. Nothing was too much trouble and the chain was perfect. As I was viewing the product she made good conversation in a very friendly manner. I ended up buying the chain which had been reduced
I would definitely recommend the Birkenhead branch to everyone who was interested in buying beautiful jewelry.
26 September 2026
I was looking for specific watch told…
I was looking for specific watch told the girl where it was, she just seemed to be doing a lot of faffing about and I was in a hurry shouldn’t have taken so long, had my watch all boxed and in a bag before showing me and didn’t let me know how long the warranty was
20 September 2026
Very helpful
The lady who served me was very polite, chatty and helpful. I told her what I was looking for in earrings and she brought me the perfect pair for me to purchase.
14 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Beaverbrooks - Birkenhead
We are so pleased you had such a positive experience with our friendly and helpful team and found exactly what you were looking for. Thank you for your kind words.
Excellent experience as always
I've been to Beaverbrooks twice, and every time I've always been treated with the utmost respect despite not spending an awful lot compared to some of the jewellery they have there.
The staff are always very kind, very helpful, they don't rush you and I've always felt welcome.
The two pieces of jewellery I've bought from there are my regular everyday wears and one that I bought about 5 years ago is still looking like new and still gets compliments.
Wouldn't go anywhere else for necklaces at this point.
8 September 2026
Reply from Beaverbrooks - Birkenhead
It's wonderful to hear that you've consistently received such respectful and kind service from our team, regardless of your purchase. We are thrilled that your jewellery pieces have brought you such lasting joy and continue to look new and receive compliments. Thank you for your loyalty and kind words.
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