Beaverbrooks - Milton Keynes Reviews 

29
•
TrustScore 4.5 out of 5

4.7

The Centre, 27/29 Crown Walk,, MK9 3AH Milton Keynes, GB

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See what reviewers are saying

Rated 5 out of 5 stars

From start to finish the staff were excellent! I loved the way they made my wife feel special with a glass of Prosecco while we waited for my order to be completed. Well done Beaverbrooks staff, espec... See more

Rated 5 out of 5 stars

The store sent my Breitling Navitimer off for a warranty repair. All I can say is how helpful & professional the staff were in expediting this & in remedying the situation to my complete & absolute... See more

Rated 5 out of 5 stars

Very memorable visit to the Milton Keynes branch to buy an engagement ring. Emma was a delight and very in tune with what we were looking for. Found the perfect ring while enjoying a glass of bubbly…t... See more

Rated 5 out of 5 stars

Went into the store and was looking for a certain ring. Was greeted by a lovely lady called Monica who helped my wife with a selection of rings that were suitable. Offered my wife some Prosecco and I... See more


Company details

  1. Jewellery shop
  2. also in
  3. Jeweller
  4. Watch shop

About Beaverbrooks - Milton Keynes

Written by the company

Shop Jewellery

Shop Watches

Shop Engagement Rings

With over 100 years of family heritage and experience, Beaverbrooks offers an extensive range of jewellery, diamonds and watches.

We are incredibly passionate about celebrating your special moments, no matter how big or small. If you’re searching for diamonds or jewellery, we have exclusive collections that you won’t find anywhere else. We also house prestigious luxury Swiss watch brands including TAG Heuer, OMEGA, Breitling, TUDOR and many more. If you’re looking for a fashion fix, discover the world’s most famous fashion brands like Vivienne Westwood, BOSS and Emporio Armani.

Shop online or in one of our 75 stores across the UK and find the perfect self-love gift or something for the one who means everything to you. From planning the perfect proposal, to finding that special birthday gift, Beaverbrooks are there for all of those “you mean the world to me” moments.


Contact info

  • The Centre, 27/29 Crown Walk,, MK9 3AH, Milton Keynes, United Kingdom

  • 01908 691998

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

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4.7

All reviews

(29)

13,258 reviews in the last 12 months

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Rated 5 out of 5 stars

I will be truthful

I will be truthful, we went into another high end department store first and basically got completely ignored by the five shop assistants gossiping behind the jewellery counter despite walking round the counter itself for over 15mins. The contrast when we walked into Beaverbrooks was the difference between night and day. On entering we were greeted, yes greeted, by a very smiley friendly lady called Caprice. I admitted our budget was not huge but it didn’t make any difference, we couldn’t have been treated any better if we had been spending thousands. We had an equally lovely gentleman whose name was Josh, who was not only polite but actually interested in us as people. We were taken to a quieter part of the shop to sit with a complimentary drink while he fetched a tray containing a beautiful selection of bracelets for us to choose from all within the budget we had set. The presentation box inside a quality bag would make anyone receiving it feel special but the whole shop experience did exactly that. We will definitely use Beaverbrooks again and would highly recommend the Milton Keynes shop for a wonderful experience in good old fashioned customer service. Thank you both Caprice and Josh you were amazing.

18 October 2026
Unprompted review
Rated 5 out of 5 stars

Shopping perfection

Very memorable visit to the Milton Keynes branch to buy an engagement ring. Emma was a delight and very in tune with what we were looking for. Found the perfect ring while enjoying a glass of bubbly…this shop have got their service down to perfection. Thank you Emma for your help

14 October 2026
Rated 5 out of 5 stars

Superlative service & such lovely people to deal with

The store sent my Breitling Navitimer off for a warranty repair. All I can say is how helpful & professional the staff were in expediting this & in remedying the situation to my complete & absolute satisfaction. Fantastic service, with a special mention to Emma.
Thank you so much.
I would wholeheartedly recommmend this store.

11 October 2026
Rated 5 out of 5 stars

Gold earrings

Excellent service in a relaxing and peaceful environment. The member of staff serving us was knowledgeable and gave good advice without being too pushy.

3 October 2026
Rated 5 out of 5 stars

Customer delight

Went into the store and was looking for a certain ring. Was greeted by a lovely lady called Monica who helped my wife with a selection of rings that were suitable. Offered my wife some Prosecco and I had a tea and without any pressure explained about each one. As it was my wife’s birthday it was a great experience and something the store should be proud of and promote further.

2 October 2026
Rated 5 out of 5 stars

Outstanding customer service

I needed a new link for a Breitling metal watch strap as an attempt to insert a new link by a different watch company had ended in disaster with the tiny screws that secure the link being sheared off. Beaverbrooks came to my rescue by ordering a replacement part and fixing it free of charge. Fabulous customer service.

3 October 2026
Rated 5 out of 5 stars

Experience during grief

I went into Beaverbrooks in MK on Sunday After loosing my Nan a couple of days prior, I came in looking for a gold chain for her pendant that she wore everyday. The Ladies who served me and my boyfriend in store were the loveliest and most attentive people. They cleaned the pendant so well all my family members are amazed of how different it looks, they were always checking in on me which was lovely

Amazing staff and Amazing service.
Thank you so much.

27 September 2026
Rated 5 out of 5 stars

Exceptional customer service

Everytime I go to Beaverbrooks the staff are all so very polite, friendly and helpful. I’m always offered a drink whilst I wait, even if it’s a short visit.
Excellent customer service!!

26 September 2026
Rated 5 out of 5 stars

So helpful and made our purchase a…

So helpful and made our purchase a really nice experience - would definitely recommend and hope to be returning again soon.
I absolutely love my diamond necklace - thank you

18 September 2026
Beaverbrooks - Milton Keynes logo

Reply from Beaverbrooks - Milton Keynes

We are delighted to hear you had a wonderful experience with us and are enjoying your beautiful new necklace. We appreciate your kind words.

Rated 5 out of 5 stars

This jewellers is the very best!

This jewellers is the very best you'll ever get, both in terms of service, friendly staff and quality of their jewellery! Highly recommend if you're looking for something special.
Becka is especially welcoming, helpful and knows her stuff.

27 September 2026

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