Beaver Soil ‘N’ Mulch Limited Reviews 1,857

TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

The product wasn't well mixed so uneven spread of sand and organic matters. Screening not as advertised with 30mm stones, lots of glass and lots of plastics including earbuds, golf tees, electrical wi... See more

Rated 1 out of 5 stars

Very difficult to get thru on the phone, several waits of 25+ mins without answer. Emails seldom replied to other than a cursory we will get back to you in 48hrs. Agreed a designated date for deli... See more

Rated 5 out of 5 stars

Everything as described. Everything from Beaver soil 'N' Mulch went smoothly from order to delivery. The top soil was good as expected and the bag of vegetable compost had so much manure within that... See more

Rated 3 out of 5 stars

Previously ordered and great soil. This time there were definitely stones, bits if wood and a couple of large bits of rubble. Seems like they had problems with a machine and fell behind with deliverie... See more

Company details

  1. Turf and Soil Supplier
  2. Aggregate supplier
  3. Landscape Gardener
  4. Landscaping Supply Shop
  5. Lawn care service

Written by the company

Here at Beaver we supply garden and landscaping products nationwide to public and trade customers, specialising in the supply of the finest quality lawn turf, topsoil, composts and much more, available with next day delivery.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Only 2 stars because I was unable to…

Only 2 stars because I was unable to contact you by phone or email. No-one was responding. The wait for the compost to be delivered far exceeded the expected delivery dates and I was unable to cancel the order. I was not contacted to let me know when delivery was due. Consequently it eventually turned up the day we were going on holiday. Having said that the quality of the compost is good.

17 July 2022
Rated 1 out of 5 stars

Awful company, avoid avoid avoid!!!

One of the worst companies I’ve ever dealt with.
Compost was supposed to be delivered within a few days. A month passes I chases them up they say another month.
I cancelled the order but getting money back is impossible had to go to my bank for help.

Avoid at all costs! We ended up getting some from Facebook market place much cheaper anyway

15 July 2022
Unprompted review
Rated 1 out of 5 stars

Beware!

Like others, I ordered soil back in March. Still haven’t received it. I disputed the charge to my account, and- thank you Lloyd’s bank!!- I got my money back. Had tried to contact the company, but no response. This business is finished, would not recommend ordering from them. Beware!

14 July 2022
Unprompted review
Rated 1 out of 5 stars

Don't buy from here

Don't buy from here. I ordered topsoil on April 4th.3 and a half months later I haven't received it. I've had no reply to numerous e-mails. I've raised a dispute with my bank to get my £87 refunded, but that hasn't happened yet either. Next stop Trading Standards.

13 July 2022
Unprompted review
Rated 3 out of 5 stars

Excellent products

Excellent products. I would have given 5 stars but they had significant delivery delays at the time which were annoying. Hopefully these issues are now resolved

13 July 2022
Rated 1 out of 5 stars

Shocking service

Shocking service ! Failed to deliver my order or respond to my emails or answer the phone having hung on the line for over 2 &1/4 hours at times. Had to ask my bank to reclaim my money.

12 July 2022
Rated 1 out of 5 stars

Ordered and paid £325.00 for 3 bags of…

Ordered and paid £325.00 for 3 bags of enriched soil, never received them, got fed up of ringing and emailing and got no answers, I had no alternative than to put you in the small claims court !!! Do not expect to have any reply !!!

11 July 2022
Rated 1 out of 5 stars

Appalling - Rip Off Company

Appalling, no contact from company from time of payment. No replies to emails and no one picked up any calls tried for weeks. Eventually requested a charge back from my bank for the payment. Avoid at all costs.

11 July 2022
Rated 1 out of 5 stars

Don't use this company

Despite chasing my phone and e-mail more times than I can count I still haven't received the order I placed weeks ago and paid for next day delivery.
No one answers the phones when you call and you never get any relies to emails.
I am now trying to get my money back through my credit card.
I wish I had read other reviews before ordering as I'm not sure this is even a real company. If they are, I have no idea how they are still in business with such shocking service!

11 July 2022
Rated 1 out of 5 stars

Shocking - Do not use this company

Ordered a simple bag of compost with 5 - 7 working day delivery. After constant chasing and lies when I did get in touch with the company about promised delivery dates I claimed my money back from PayPal. If they couldn't deliver in 3 months they were never going to deliver.

11 July 2022
Rated 5 out of 5 stars

It’s a fraud

I bought top soil from them, and they have never delivered. They don’t answer emails.
They keep you holding on phone for upto 1-2 hours and still didn’t answer my call when I hung up.
It’s a total fraud, never buy anything from them.

11 July 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look