BecexTech Reviews 

1,669
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 331 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight that the devices arrive in pristine condition and offer great financial value compared to other online retail competitors. Many people also warmly appreciate the speedy delivery and straightforward purchasing process when acquiring new items. Some reviewers were not happy with unexpected delivery delays and slow shipping times even after paying for express postage. Customers also noted that accessories like screen protectors and phone cases frequently arrive separately or are missing entirely from the package. Additionally, a few people mentioned receiving completely incorrect items or wrong product colors.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and descriptions. While many reviewers... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying significantly among... See more

Order

People report ambiguous experiences with order processing, highlighting a stark contrast between smooth... See more

Price

Users describe ambiguous interactions with price, as experiences vary significantly among consumers. Many... See more

Quality

Customers had ambiguous experiences with quality, reflecting a high level of disagreement. On one hand, many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Super fast delivery of phone. Was not aware phone case & screen protector on same order was sent by separate method though, was only advised after follow up. Still waiting for these items at time of r... See more

Rated 4 out of 5 stars

The Samsung S24+ was delivered quickly and in very good condition. What was not good was the total lack of after payment contact. I did not know when it was arriving or who was delivering it. Also the... See more

Rated 4 out of 5 stars

Everything delivered as promised, love the phone and the fact that it was hundreds of dollars cheaper than the next best deal. Not for you if you need the phone tomorrow but if you read the reviews an... See more

Rated 4 out of 5 stars

It was easy to order the tablet I wanted on this site. After paying, I would have appreciated a follow up email saying that I had ordered something, with a recap of what was in the order. I had c... See more


Company details

  1. Mobile Phone Shop
  2. Electronics store
  3. Photography shop

Written by the company

BecexTech is the global premier etailer that is based in Australia, New Zealand and United States. We are here to cater our all customers with varieties of electronic gadgets, from unlocked smartphones to DSLR cameras, lens tablets to iPads. You can find the product of every renowned brand at our website at quite cheaper prices with our local support service. We are pledged to offer the latest gadgets and electronic accessories online to our visitors.


Contact info

3.6

Average

TrustScore 3.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(1,669)

336 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good service

Good, competitive prices on products.
Had some issues with logging on to website. Tracking communication was limited and did not receive confirmation of when product was delivered.
Turn around time was normal. Two weeks for product to be delivered.

19 August 2026
Rated 5 out of 5 stars

Excellent service and faultless quality goods

Over the last 5 years we have bought 2 high-end SLR cameras and 3 up-market cellphones from Becextech. Their service has been impeccable. I write clear messages to them and they send clear replies. I receive top model kit at a very competitive price.
The cost includes a slower delivery time than buying locally so I understand and accept that.
Never had to raise any warranty concerns but always ask for a correctly detailed receipt just in case. We are thoroughly satisfied with the goods and the service we receive so are happy to recommend Becextech to you.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Buying online without seeing in person…

Buying online without seeing in person what you are buying made me worried.
However, I was really pleased with the quick arrival of my refurbished Samsung galaxy S24+
It is in very good condition and looks like a brand new phone.
Working perfectly.
Thankyou.

19 August 2026
Rated 1 out of 5 stars

Fake

Fake, scammers, not recommended

spent $1500 a month ago, still waiting for phones...

not trustable at all.

no real store and no contact info

1 September 2026
Unprompted review
BecexTech logo

Reply from BecexTech

Hello

We are very sorry for the frustration regarding your order. We value your feedback and want to make this right immediately.

Could you please reply with your order number and give us the opportunity to make this right? We will investigate the status of your shipment and resolve this for you.

Best regards,
Travis

Rated 1 out of 5 stars

Not recommended

Not recommended, stay away from these people, they are just scammers.

I don't even want to give 1 Star, but it mandatory.
These people are shameless and unprofessional. its been over 1 month since I ordered mobile phones. They are stuck at customs, which is these idiots responsibility to resolve, as they are doing business in this country and there shouldn't be any custom clearance issue. these people doesn't even have a store, they are just doing drop shipping business. even after emailing them from past month I am fed up and still waiting for my product. I wish there should be option to upload screenshots.

1 September 2026
Unprompted review
Rated 1 out of 5 stars

Lied about the price of their…

Lied about the price of their advertised mobiles.
Sadly, we were advised that even though we paid for the mobile, that they had 'accidentally' advertised the incorrect amount and we needed to pay more, if we wanted the phone.
The original price was still advertised at the amount we paid, for up to a week after we paid it.
Held for ransom, it was 'pay the extra $90' directly to them, or no phone. It is a refurbished phone. Anyway, we had to cave in the end because my current phone became unusable and I was desperate.
We then saw that a larger capacity of the same phone that we had purchased, which was cheaper than the one we had originally ordered. I let them know that I will buy the better capacity mobile at the cheaper price and get a full refund of the first phone I purchased and was forced to pay extra for.
Each time I would provide evidence of pictures of the advertised price from the website, of both those mobiles, saying we don't understand why you are asking for more money?
Well, the other, better phone that we wanted to buy was...you guessed it...'an error in the advertised price also and if we wanted that one, we would also need to pay more than what was the advertised price.
Under the ACL this is a Breach.
Have learnt our lesson.

21 July 2026
Rated 5 out of 5 stars

Great service

Great service, the phone came in about 1 week. I haven’t open it up yet because it is a present but I am happy with the service provided. Great value iPhone.

14 August 2026

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