BecexTech Reviews 1,564

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 288 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the competitive pricing, often finding products significantly cheaper than elsewhere, and appreciate the overall quality of the items received. Reviewers frequently mention that their orders arrived in good condition, well-packaged, and that the products function as expected. Some consumers also highlight the ease of the ordering process and the clear product descriptions on the website. However, some people were dissatisfied with aspects of delivery, noting that express shipping did not always result in faster delivery times and that tracking information was sometimes insufficient or delayed. There are also instances where ordered accessories like cases or screen protectors were either missing from the initial shipment or sent separately, causing inconvenience. A few other people also felt that product descriptions were misleading, particularly regarding the origin or specific features of devices, and some received products with unexpected cosmetic damage or lower battery health than advertised.

What people talk about most

Product

People report ambiguous experiences with product quality and condition, with many customers receiving items... See more

Delivery service

Consumers find delivery service to be ambiguous, with many praising fast delivery, good packaging, and quick... See more

Order

Customers had ambiguous experiences with order, with some reporting easy ordering processes and quick... See more

Quality

Reviewers mention ambiguous feedback about quality, with many customers reporting that products arrived as... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that prices were exceptional, very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Super fast delivery of phone. Was not aware phone case & screen protector on same order was sent by separate method though, was only advised after follow up. Still waiting for these items at time of r... See more

Rated 4 out of 5 stars

The Samsung S24+ was delivered quickly and in very good condition. What was not good was the total lack of after payment contact. I did not know when it was arriving or who was delivering it. Also the... See more

Rated 4 out of 5 stars

Pros would be the prompt reply to Customer emails , website is easy to navigate. Good prices. Cons would be. There wasn’t enough information about delivery times on the website and that the phone was... See more

Rated 5 out of 5 stars

There was some early issues with the transport company not updating my delivery but I contacted the team at Becextech and they got that sorted within a day. Always had a response within a few hours at... See more


Company details

  1. Mobile Phone Shop
  2. Electronics store
  3. Photography shop

Written by the company

BecexTech is the global premier etailer that is based in Australia, New Zealand and United States. We are here to cater our all customers with varieties of electronic gadgets, from unlocked smartphones to DSLR cameras, lens tablets to iPads. You can find the product of every renowned brand at our website at quite cheaper prices with our local support service. We are pledged to offer the latest gadgets and electronic accessories online to our visitors.


Contact info

3.6

Average

TrustScore 3.5 out of 5

2k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Great customer service

Phone with wrong colour sent, but the customer service and their solution to resolve the issue was fantastic. Quiet happy with customer service and the phone I got.

22 April 2026
Rated 1 out of 5 stars

You sent the wrong phone in the wrong…

You sent the wrong phone in the wrong colour and condition.I have emailed three tomeoand has no reply.the phone received is not the $1300+ phone I paid for. Please reply to my email to correct your error. I will escalate this to
Fraud department if there’s no reply.

22 April 2026
Rated 5 out of 5 stars

Incorrect color sent

Incorrect color sent.

Becextech has take full responsibility for the issue and iPhone has been return and payment has been refunded as well.

Thanks to Travis for your kind help

21 April 2026
Rated 5 out of 5 stars

Great quality a bit of delay with case and screen protector

Great quality, not a single scratch on the screen

Sent the case and screen protector in a different parcel.

17 April 2026
BecexTech logo

Reply from BecexTech

Hello Aaron

Thank you for your feedback.

We’re sorry the additional items were not included at the time of shipment. We will arrange this for you, and kindly ask that you wait for further updates from our team.

Kind regards,
BecexTech Australia Support Team

Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars, I would.
I Paid for express post, yet it took over 2 weeks to arrive and arrived incomplete with 3 missing items. Upon contacting BecexTech, the answer was 'we appreciate your patience ' blah blah, and that the items could have been sent separately and by regular mail, even though I paid for express post for all items. Still waiting for the rest of my purchase...no info provided on that yet. Terrible service, terrible tracking and terrible business. Avoid at all costs. A nightmare to deal with. 0 stars.

14 April 2026
Rated 3 out of 5 stars

The purchase was easy

The purchase was easy. Great price. The phone arrived well packaged with a travel adaptor. However the delivery took 16 days.

5 April 2026
BecexTech logo

Reply from BecexTech

Hi Grant,

Thanks for your feedback, we’re glad the purchase was smooth and that you were happy with the price and packaging.

We’re sorry for the delivery delay and any inconvenience it caused. We’re working with our courier to improve delivery times.

A member of our team has reached out to you directly to assist further.

Kind regards,
BecexTech Australia Support Team

Rated 5 out of 5 stars

The phone arrived well packed

The phone arrived well packed. It was in the condition that was expected, ie excellent.
Thank you.

16 April 2026
BecexTech logo

Reply from BecexTech

Hello Sue

Thank you for your kind words. We really appreciate it.

Kind regards,
BecexTech Australia Support Team

Rated 5 out of 5 stars

The phone was in amazing condition at a…

The phone was in amazing condition at a fantastic price. Easy and fast process from payment to receiving the phone.

15 April 2026
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Reply from BecexTech

Hello Rachell

Thank you for your kind words. We really appreciate it.

Kind regards,
BecexTech Australia Support Team

Rated 5 out of 5 stars

My phone arrived in great packaging was as described.

My phone arrived in great packaging was as described works as it should.I'm very happy with my purchase.How ever it was sent Express Post and took 21 days to arrive it bounced between multiple sorting facilities several times,I have never encountered this before with Aust post. Not Becextech fault.

27 March 2026
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Reply from BecexTech

Hello Peter

Thank you for your feedback and patience. We really appreciate it.

Kind regards,
BecexTech Australia Support Team

Rated 5 out of 5 stars

Happy with my purchase

Happy with my purchase , no issue with the delivery. Thank you

15 April 2026
BecexTech logo

Reply from BecexTech

Hello Nan Seangsong

Thank you for your kind words. We really appreciate it.

Kind regards,
BecexTech Australia Support Team

Rated 5 out of 5 stars

Price, customer services and product

Price was very good. Excellent product, quick delivery, and excellent customer service. One of my order wasn't delivered, and they did immediate investigation, and quick respond. Out of stock was the issue, and provided refund the next day. Recommend them to anyone.

14 April 2026
BecexTech logo

Reply from BecexTech

Hello Kai Chow

Thank you for your feedback. We really appreciate it.

Kind regards,
BecexTech Australia Support Team

Rated 5 out of 5 stars

Consistently efficient and competitively priced

I’ve been a loyal BecexTech customer for years. They consistently offer competitive pricing, a great selection of stock, and quick service. Highly recommended!

5 April 2026
BecexTech logo

Reply from BecexTech

Hello Kassam

Thank you for your kind words. We really appreciate it.

Kind regards,
BecexTech Australia Support Team

Rated 5 out of 5 stars

The brand new Galaxy Tab S 10 plus…

The brand new Galaxy Tab S 10 plus was a great purchase. The price was very competitive and delivery super fast. The query about missing case was quickly dealt with, and the refund transferred to my account the next day.
I can highly recommend BecexTech company as a trustworthy and a pleasure to deal with.
Without the doubt, I will become returning customer.

27 March 2026
BecexTech logo

Reply from BecexTech

Hello Greg

Thank you for your kind words. We really appreciate it.

Kind regards,
BecexTech Australia Support Team

Rated 5 out of 5 stars

New S24+

Haven't had time to use the phone much yet, waiting for a flip case to arrive to protect it. It looks beautiful.
Delivery was faster (a whole day earlier) than expected.

11 April 2026
BecexTech logo

Reply from BecexTech

Hello Heather

Thank you for the feedback. We really appreciate it.

Kind regards,
BecexTech Australia Support Team

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