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Review summary

Created with AI, based on recent reviews

Evaluating 492 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the products, frequently describing them as beautiful, well-made, and of excellent quality. Many appreciate the unique designs and find the items to be perfect gifts, often exceeding expectations compared to online illustrations. The ordering process is generally reported as easy, with good communication regarding delivery. However, some customers experienced issues with delivery times, noting that items often ship from China despite the company appearing to be UK-based, leading to longer than anticipated waits. A few other people also felt that the tracking information was sometimes unreliable or that customer service responses were slow or non-existent when issues arose with orders or missing items.

What people talk about most

Product

Users describe positive interactions with product, often praising the quality, design, and packaging. Many... See more

Quality

Consumers generally express satisfaction with the quality of products. Many reviewers praise items as... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praised fast delivery, with items... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers found the ordering process easy and received... See more

Website

Customers consistently note ambiguous experiences with the website. Many praise its ease of navigation, good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Placed an order with Beckymetal because it looked to be UK based. However I then received an e-mail with tracking information indicting the product I ordered had been dispatched and was coming direc... See more

Rated 4 out of 5 stars

I have already given a review. I ordered two items for presents for Christmas. Whilst they did take a fair while to arrive they were worth waiting for as both recipients absolutely loved them. Unfortu... See more

Rated 4 out of 5 stars

The article ordered was just as expected, it is well made and substantial. The person who recieved it for Christmas is thrilled with their present. The company were excellent in providing delivery... See more

Rated 5 out of 5 stars

Absolutely gorgeous gifts. Purchased three suncatchers , two as gifts one for myself. Well packaged and excellent quality. They come from China so delivery dates are longer than normal but if you fact... See more


Company details

  1. Metalware dealer

Written by the company

Welcome to Beckymetal! At Beckymetal, we are passionate about transforming raw metal into exquisite works of art. Our passion for metal craftsmanship has led us on a creative journey to curate a stunning collection of metal decorations that bring elegance, sophistication, and character to any environment.


Contact info

4.2

Great

TrustScore 4 out of 5

960 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 51% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Quality, Lovely Product

Product is just as described and is good quality. It makes us smile when we look out and see our favourite breed of dog standing there proud. Very happy with the purchase.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Returning customer

I’m a returning customer and love the items I’ve received. I have the clover sun catchers x 3, guitar, and cat 🐈‍⬛. Also family tree. They have all been for presents for my family and everyone loves them. I will be purchasing more in the future.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Lovely designs, well made

I ordered three of the metal hanging suncatchers on a 3 for 2 basis, representing good value. The suncatchers are all lovely designs, seemingly well made and quite robust, and they look really good hanging in our windows. Very pleased with them, and have left individual reviews of the items on the website.

9 March 2026
Unprompted review
Rated 1 out of 5 stars

Abysmal service and the product is…

Abysmal service and the product is total rubbish. I have reported them to PayPal as they do not respond to emails. The item arrived and doesn't work as advertised. The materials and craftsmanship is terrible. It looks and feels like cheap rubbish and couldn't be displayed even if it worked.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

I was most impressed with the Fox…

I was most impressed with the Fox Weather Vanes,the price was ex Excellent Buy 2 get one free so it was one for me and one each for our two sons,also they are so easy to screw on to shed or posts,once you know your Directions N,S,E,W Thankyou I would certainly recommend Alan

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Such a lovely addition to the garden

Such a lovely addition to the garden. The light gives off a warm, cosy glow and the patterned shadows look beautiful once it gets dark. It charges well during the day and comes on automatically in the evening. Simple, stylish, and makes the garden feel really welcoming.” 🌙✨

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Very Good Quality Product

Good quality product and was as described on the website. Website was easy to use and product descriptions were clear and precise. Delivery was prompt and I was kept informed on timing.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Stunning…

This is the second beautiful stained glass hanging ornament I’ve bought from you. The first was so beautiful my sister wanted one. It is beautifully made and arrived well packed and in good time. Makes stunning gifts.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Bull Terrier Weather Vane

I purchased a Bull Terrier weather vane for my Sister.
Fast delivery. Lovely gift.
My sister was delighted!
So different, well made and easy to put together.

1 February 2026
Unprompted review
Rated 4 out of 5 stars

Ordered a candle-holder as a present…

Ordered a candle-holder as a present. The item is of good quality, however, I was very disappointed in the delivery time. It was supposed to be a gift but it arrived too late.

6 February 2026
Unprompted review
Beckymetal logo

Reply from Beckymetal

Dear Carol Thomas,

Thank you for sharing your feedback on Trustpilot. We are genuinely sorry to hear that your candle-holder has not arrived and that the tracking information is not working. We completely understand your disappointment, especially as this was intended as a gift.

This is certainly not the experience we want our customers to have, and we apologise for the frustration and uncertainty caused.

To help us assist you as quickly as possible, please contact our customer service team directly at service@beckymetal.com with your order details. Once we receive your order number, we will provide you with the most up-to-date tracking information available and work with our shipping partner to locate your parcel.

If, after reviewing the tracking details, you still wish to proceed with a refund, we will of course respect your decision and process it without delay. Your satisfaction is important to us, and we want to ensure you are happy with the outcome.

We appreciate your patience and hope to have the opportunity to resolve this matter for you.

Kind regards,
Beckymetal Team

Rated 3 out of 5 stars

I incorrectly thought that I was buying…

I incorrectly thought that I was buying a weather vane from a British company.
When it eventually arrived, it was damaged and had clearly been shipped from China.
The design of the weather vane is ok but the metal is very thin and I had to repair one piece which had been bent, presumably in transit.

10 February 2026
Unprompted review

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