I had an extremely quick response to my message querying when/where the remainder of my order was. Within 48 hours the promised replacements had arrived. Poo Bags are good quality & post customer... See more
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Company details
- #186 of 261 best companies in Pet shop
- #67 of 93 best companies in Animal feed shop
- #95 of 155 best companies in Pet Care Store
Written by the company
Since 2009, we've been on a mission to make the best possible products for dogs and cats whilst reducing their environmental impact. Pets are family and consequently deserve the best. We’ve prioritised using the finest materials and ingredients to make products that your pets will love. Whilst we continue searching for better ways to make your pet's future favourites, we offset our carbon emissions and donate 1% of sales to projects restoring and preserving the natural world. Find out more at www.becopets.com
Contact info
Unit 2E Endeavour Way, SW19 8UH, London, United Kingdom
- 020 8673 0943
- heretohelp@becopets.com
- becopets.com
Replied to 80% of negative reviews
Typically replies within 48 hours
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I give up and don't wish to attempt making future orders
I emailed you to ask why my order wasn't delivered as one consignment instead of two separate ones to my address on the same day - the delivery charge was £7.90 for an order over £20 in value, caused by splitting said order into two consignments.
No reply to my email has been received.

Reply from Beco
Brilliant bones for dog treats
Ordered these bones, very well made, perfect for filling with treats for puppies and adult dogs. Great product, wash well. Bought two and then bought two more.
I have 8 dogs!
I have 8 dogs!
All variously weights and breeds.
I needed something reliable and convenient to always have in my car, pocket Or handbag.
I love the mint smell of these bags.
These poop bags are big strong and neat to carry.
good quality
The products are good quality and the parcel arrived quickly. The rubber bone went down very well with our new 9 month old puppy and also the peanut treats. We have used your poo bags for a few years now and they are good value.
Hard to choose which toys my dogs would…
Hard to choose which toys my dogs would like, but thankfully they love them both! Speedy delivery, thank you!
Great products & service
Beco has great products, delivery is fast, and the products were very well packaged!
I can only recommend Beco!
My delivery has reached the same point…
My delivery has reached the same point that it did last time so when am I actually what's happening when am I going to get it?
J. S. Watt.

Reply from Beco
Used these bags for many years and the ordering process is easy
The ordering process is easy, delivery on time and the boxed bags were well packed. Used these poo bags for many years but never before bought direct from the company. These bags are large, have never split and are easy to open up even when you’re only using one hand with the other holding the dog lead.
Great service
Great service
Been using since my dog been a puppy good food and delivery service quickly dispatched
Beco customer service was first class
Beco customer service was first class, our problem was dealt with promptly and efficiently, we were most impressed and extremely satisfied.
Badly made toys
Well, beco sent me an email regarding half price dog toys. I bought the dinosaur toy however my cockapoo took about 15 minutes to completely rip it to bits. Really disappointed as toy very badly made. Bit of a rip off!! The balls are much better.

Reply from Beco
Awful, just spilt
I brought a box of 60 dog poop bags and every single on has either torn on opening or trying to pick dog mess up. Really disappointed as stated strong on the box and they aren't fit for purpose. Thrown them out.
Thank you to Beco for sorting this problem out for me. I was sold out of date bags. New bags sent out and they're great!

Reply from Beco
Patience
My order has turned up 48 hours late and intact. Please be more patient than me.

Reply from Beco
I have bought Pico products before…
I have bought Pico products before primarily because they offer chewing resistance. I wanted a ball that was heavy but also could be chewed excellent job!
order accepted and despatched within …
order accepted and despatched within time frame and delivered as well. all good service.
Repeat purchase
Repeat purchase, really like the sustainable credentials and the bags are great
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