Awesome Beds 4 Kids Reviews 

130
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

The personal touch by phone was a stand out. Prompt resolution for bed slats breakage with replacement slats posted. Can not speak more highly of the customer service. Only negative was the poo... See more

Rated 5 out of 5 stars

Easy to pick up from warehouse. Easy to put together, although the instructions for the shelf should have been included as part of the instructions for the bed assembly as an optional attachment.

Rated 5 out of 5 stars

Super happy with our purchase of the Stafford King Single Bookcase Bed with Trundle! Perfect for our growing teenage son and love the extra storage space that the shelves and trundle provide. Friendly... See more

Rated 5 out of 5 stars

The service was great, with conscientious above-and-beyond queries made for our convenience. The product was great quality and excellent value, though exactly the same bed, it was $100 cheaper than... See more

Company details

  1. Children's Furniture Shop
  2. Bed shop
  3. Bedroom furniture shop
  4. Furniture accessories supplier
  5. Home Furniture Shop

About Awesome Beds 4 Kids

Written by the company

ab4k-trade-mark-logo.jpg

We are an Australian Family owned business established in 2003. 

Awesome Beds 4 Kids are passionate about kids sleeping on the right bed as we have children ourselves and know how important it is for them to be happy in their beds and have a great nights sleep.

Awesome Beds 4 Kids supply some of the best quality kids beds, car beds, bunk beds, space saver beds, white beds, trundle beds, bedroom furniture, wall decals and innerspring mattresses from some of Australia's and overseas best manufactures, so you can be assured your child sleeps on a bed that's not only healthy to sleep on but one that offers great support while they are growing.

We can deliver your bed direct from one of our many depots throughout Australia using professional freight handlers.

If you have any questions please call one of our team on 1300 556 243

 

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

130 reviews

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4.7

All reviews

(130)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Kids bunks

Great product

10 November 2024
Awesome Beds 4 Kids logo

Reply from Awesome Beds 4 Kids

Hi Ali, Thanks for taking time to do a review. Glad you love it. Regards Glen

Rated 5 out of 5 stars

Fantastic product and service

Fantastic product and service. Such a pleasure to deal with and my son loves his bed.

8 October 2024
Awesome Beds 4 Kids logo

Reply from Awesome Beds 4 Kids

Thanks, Nathan for your review. I have no doubt your son will enjoy the bed for years to come. Regards Glen

Rated 3 out of 5 stars

Not so great service

Nothing wrong with the product, however, after purchasing what I thought was assembly on delivery, as per the website, I was told in a curt message that I had not purchased this and if I had it would take any reputable company at least 3hrs to assemble and would charge $300-$400.
I went back to check the website and my receipt, where I could see where I had purchased it. On further review of the website, I saw in small font when you clicked on the assembly purchase it actually said we can contact a service for you???
I replied to the message explaining the website was not clear, to which I was told they had never had any one “complain” in the past.
I went back to the website to show others to see if it was just me and those I showed thought it was unclear also.
The following day I showed a colleague at work and the website had been changed overnight. It now said in some larger text by purchasing assembly service awesome beds 4 kids would facilitate a call and quote for $20 and then you would get a discount of $30 on the assembly job.
I also went back to check my receipt which had been updated with the new details???
Overall ok experience, and found it interesting that if they had not had any issues previously they found it necessary to update their website overnight.

24 September 2024
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Reply from Awesome Beds 4 Kids

Hi Alicia, thanks for your review.

This was explained at the time on the phone, and yes we updated the website to make it clear how the assembly service works.

As stated over the phone we have never had an issue with this before, but to 100% make sure it couldn’t arise in the future we took your thoughts into consideration and changed this. At no other point did it ever say assembly was free or included - it is simply a way to alert us that you may require this service. We then put you in contact with an assembly company if available in your area and they handle all services / payments from there. That way you’re not overpaying because we are the middle man and everything is 100% transparent.

So we have no problem updating the website overnight when necessary.

There was nothing wrong with our service provided your bunk was delivered promptly it was simply interpretation of wording.

Regards Glen

Rated 5 out of 5 stars

Great customer service

There was a mix up in the order and Greg fixed it immediately within 24hrs turnaround, very happy with the product and the customer service

21 August 2024
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Reply from Awesome Beds 4 Kids

Hi Mick, thanks for the review. Glad we could arrange so quickly. Thanks Glen

Rated 5 out of 5 stars

Customer service was amazing

Customer service was amazing, hard to find a company that communicates well and is reliable. Thanks Glen and team for a great experience

21 August 2024
Awesome Beds 4 Kids logo

Reply from Awesome Beds 4 Kids

Hi Natalie, thank you for taking the time to do a review. We appreciate the kind words. Cheers

Rated 5 out of 5 stars

Awesome bed and service

Fabulous bed. Grandchildren love it. Pre sale service and support was “awesome” as well.

24 July 2024
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Reply from Awesome Beds 4 Kids

Thanks for your review much appreciated. Regards Glen

Rated 5 out of 5 stars

Great bed and Great owner

Low price, excellent customer service with the owner of the business who delivered the low lying bunk. He was up for a chat and was such a nice decent fella. I would recommend a local small company such as them

6 July 2024
Awesome Beds 4 Kids logo

Reply from Awesome Beds 4 Kids

Thanks Simon, for the review much appreciated. Cheers Glen

Rated 5 out of 5 stars

He was so helpful- did everything that…

He was so helpful- did everything that was asked. He delivered the bed personally, carrying the heavy boxes inside and was a truly lovely person. My grandson absolutely loves the bed and I would unreservedly recommend this company.

18 June 2024
Awesome Beds 4 Kids logo

Reply from Awesome Beds 4 Kids

Hi Kay, I'm wrapped that he loves the bed. Thanks for the review. Regards Glen

Rated 3 out of 5 stars

The shelves.

The shelves.
The back of the shelves arent cut to fit.
The instruction on shelf assembly isn’t clear.
Really difficult and in the end left the backs off. Not ideal. But they just don’t fit.

22 May 2024
Awesome Beds 4 Kids logo

Reply from Awesome Beds 4 Kids

Hi Freya, thanks for the review. Please contact us if your having issues with the bed. This is the first time we have had any comments regarding any issues with this model. We would be more than happy for you to send pictures through of your issues. Usually most would contact us before reviewing as this may not be a bed issue but happened somehow during construction. Regards Glen

Rated 5 out of 5 stars

Awesome all round

Our son loves his new bed, making transitioning to his ‘big boy’ bed much easier. Fantastic service and delivery, we had an issue with one of the wheels however upon contacting them it was quickly rectified and another sent out.

16 May 2024
Rated 5 out of 5 stars

great customer service, fast delivery

great customer service, fast delivery and the delivered bed is exactly as I expected. After placing an order from their website, I realised I was going to be away in the next few days, so I emailed them to arrange the suitable delivery time. They responded promptly and reassure me that they have let the delivery know about it. The bed was delivered the next day and my kids love it

4 April 2024

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