BedsDivans Reviews 1,864

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Bought from ebay a double sized divan with two storage draws, headboard and mattress included. Superb quality at a pretty unbeatable price, was super pleased with the purchase end the delivery. Also t... See more

Company replied

Rated 5 out of 5 stars

Brilliant service. Arrived before schedule time. Helped with taking bed base upstairs & fitted casters too. He told me his job.was just deliver bed but seeing me with painful shoulder, installed bed b... See more

Company replied

Rated 3 out of 5 stars

Bed not delivered on time regardless of their delivery policy. **When ordering, the order confirmation email stated delivery would be 10th March** To date (18th March) I have not heard anything o... See more

Company replied

Rated 5 out of 5 stars

Quick delivery and good price. No instruction leaflet and spent a long time trying to find out where the U pieces went to join bed. You Tube were good but couldn’t find the splits down the side so did... See more

Company replied

Company details

  1. Bed shop
  2. Bedding Shop
  3. Bedroom furniture shop
  4. Furniture Manufacturer
  5. Home Furniture Shop
  6. Garden Furniture Shop

Written by the company

BedsDivans are the UK's largest manufacturers and online spot for Cheap Divan Beds with Mattresses in different sizes with free 7-14 working days delivery. Shop now!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Problem sorted.

Spoken to the company via phone call. They have sorted the issue I have had amicably.

4 October 2024
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Reply from BedsDivans

Thank you for your feedback - Always happy to help.

Rated 5 out of 5 stars

Double divan bed

Initially recieved wrong order (double divan bed wrong colour) but this was quickly sorted with the delivery driver who was very helpful and office. Recieved the new order about a week later. No other issues and bed looks good, good quality. Thanks again.

9 September 2024
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Reply from BedsDivans

Thanks for feedback

Rated 5 out of 5 stars

The only issue is the driver should of…

The only issue is the driver should of put the mattress up stairs for us but otherwise the bed is perfect and we are greatfull

14 September 2024
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Reply from BedsDivans

Thanks for feedback, we appreciate it, all our deliveries are to the front door only as stated on our delivery terms & conditions on our website - https://bedsdivans.co.uk/delivery-and-the-shipping-policy

Rated 5 out of 5 stars

The service I received was amazing they…

The service I received was amazing they kept me informed every step of the they until my bed arrived rang me when they was 20 mins away and was delivered with a smile will definitely recommend to anyone 5⭐️

26 September 2024
Unprompted review
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Reply from BedsDivans

Thank you for your positive feedback!

Rated 5 out of 5 stars

Great company who go out of their way to please …

I had a problem with a mattress and they went way out of their way to help.
They replaced the mattress that I had a problem with and collected and replaced it. It arrived damaged and they replaced it yet again and collected the damaged one. Now I have a superb mattress and can't recommend them more! Superb service and great mattresses!!

19 September 2024
Unprompted review
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Reply from BedsDivans

Thank you for your feedback, you are very welcome!

Rated 5 out of 5 stars

Definitely recommend

The bed for the price is excellent, and easy to put together, gorgeous colour with easy sliding drawers, no issues at all, will definitely buy a bed from them again, totally recommended

17 September 2024
Unprompted review
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Reply from BedsDivans

Thank you for your feedback, you are very welcome!

Rated 5 out of 5 stars

Quick delivery was contacted day…

Quick delivery was contacted day before bed was delivered excellent price would deffo use again

10 September 2024
Unprompted review
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Reply from BedsDivans

Thank you for your feedback, you are very welcome!

Rated 5 out of 5 stars

Wow great bed

Wow, lovely bed & colour great seller, courier was courteous & respectful to our property

10 September 2024
Unprompted review
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Reply from BedsDivans

Thank you for your feedback, you are very welcome!

Rated 5 out of 5 stars

Lovely quality bed !!

Lovely quality bed !!! And great delivery service 👌 many thanks

25 August 2024
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Reply from BedsDivans

Thank you for your feedback, you are very welcome!

Rated 5 out of 5 stars

Great service

Great service, great price, great product, cannot fault BedsDivans

28 August 2024
Unprompted review
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Reply from BedsDivans

Thank you for your feedback, you are very welcome!

Rated 1 out of 5 stars

Cancelled order with no explanation or…

Cancelled order with no explanation or email from company

14 August 2024
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Reply from BedsDivans

Thanks for feedback,

We regret to inform you that your order FS2314 has been cancelled in accordance under our shipping/delivery terms, unfortunately your address is out of our scope for free delivery. -We sent you an email within 72 hours of the order being placed.

Your order has been fully refunded.

Rated 1 out of 5 stars

Lack of Communication

Purchased a bed, 1 week passed without any notification for tracking it. I emailed enquiring about it, to then get a refund email as apparently they don't deliver to where I live. Shouldn't be accepting payment if that's the case

14 August 2024
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Reply from BedsDivans

Thanks for feedback,

We regret to inform you that your order has been cancelled in accordance under our shipping/delivery terms, unfortunately your address is out of our scope for free delivery. We sent you an email within 72 hours of the order being placed.

Your order has been fully refunded.

Rated 5 out of 5 stars

Great nights sleep …

Great transaction easy to deal with,bed was lovely I bought this as a gift for my granddaughter and she is delighted with it .
The company provides an exceptional service providing a good quality product at an affordable price ,delivery time was very quick .I would be happy to recommend this company and will definitely use them in the future.

19 August 2024
Unprompted review
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Reply from BedsDivans

Thank you for your feedback, you are very welcome!

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