Bedsure Home Reviews 63

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their excellent quality, softness, and durability. Many people appreciate that the items exceed their expectations, with some noting that products like blankets and sheets maintain their quality even after years of use and washing. Reviewers frequently mention the comfort and luxurious feel of the bedding, making their sleep more pleasant. However, some customers were dissatisfied with their orders, reporting issues such as receiving incomplete sets or products that did not match the description on the website, like sheets made of polyester instead of bamboo rayon. A few people also mentioned that some products, like heated mattress pads, had noticeable wires or that certain items, such as wearable blankets, were too short.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the softness, durability, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products for... See more

Order

Users describe ambiguous interactions with order. Many customers report ordering various items like blankets,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just ordered another blanket. The products have all exceeded expectations. Shipping was extremely fast. All items have been fantastic. I ordered another blanket today just because I wasn't super happy... See more

Rated 5 out of 5 stars

I bought a Bedsure GentleSoft throw blanket in off-white and a set of the deep-pocket sheets in dusty pink. The blanket is so soft, lightweight yet warm without overheating. I purchased the sheets in... See more

Company replied

Rated 5 out of 5 stars

I love the flannel fleece blankets. I bought one that lasted over ten years without fading or getting worn looking. The only reason I needed a new one was because my cat’s claws had torn holes in it... See more

Company replied

Rated 5 out of 5 stars

I'm a long time customer of Bedsure and have one of almost every item they sell, so I think I'm pretty qualified to give a detailed review of the overall company and their products. For the most... See more


Company details

  1. Bedding Shop
  2. Bedroom furniture shop
  3. Decoration and Interior Design Store
  4. Home Furniture Shop
  5. Pet Care Store

Written by the company

100M+ families choose Bedsure. Discover why GentleSoft™ bedding is the go-to for cozy nights and soft awakenings.


Contact info

3.9

Great

TrustScore 4 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 55% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

"BIG SOMETHING UP - GO DOUBLE"

Bedsure Zip Up Oversized Blanket Hoodie - Sherpa Fleece Wearable Blanket with Zipper for Women & Men

RECOMMENDED BY A "CHEMO NURSE"
IMMEDIATELY TAKEN WITH

PURCHASED THE RED VERSION

SOON BECAME ENAMOURED

BAGGED ANOTHER BARGAIN WITH 2 MORE HOODIES
RED AND GREY

COVETING THE BLUE VERSION

MY CANCERS AND DISABILITIES DICTATE MY CHOICE OF CLOTHING

THIS ALSO APPLIES TO MY AUTISTIC GERMOPHOBIC SON

KNEE-LENGTH TO AVOID TRIPPING

BELT TIED AROUND WAIST TO KEEP CONTROL OF THIS WONDERFUL HOODIE
PREVENTING ACCIDENTS

GERMOPHOBIA TURNS THE FLOOR AND TOILETS INTO A BETE NOIRE
KNEE-LENGTH AND BELT USAGE TO AVOID CONTACT

ZIPPER FULL LENGTH FOR QUICK REMOVAL OF CLOTHES
DUE TO STOMACH CANCER

HEADWEAR IS DE RIGUEUR FOR MY SON
HYGIENE AND AUTISM
PROTECTION AGAINST THE WORLD FOR A SOLITARY LIFE
THE HOOD IS DELIGHTFULLY SUPER COSY

TIE A SATIN BELT AROUND THE NECK
CLOSE THE GAP BETWEEN THE HOOD AND ZIPPER
IT MAKES A DIFFERENCE
PSYCHOLOGICALLY AND FOR WARMTH

THE BLANKET IS THINNER THAN MANY
BUT PROVIDES EXCELLENT WARMTH
THERE IS ROOM FOR MULTIPLE LAYERS UNDERNEATH
DURING COLD SPELLS

A FULL-LENGTH ZIPPER IS TEMPERATURE CONTROLLING

THANKS TO THE COST OF LIVING CATASTROPHE
RADIATORS NOW LARGELY REMAIN COLD
SUPERB WARMTH PROVIDING CLOTHING IS ESSENTIAL

OCCASIONALLY WE FIND THE GARMENT IS TOO SHORT
DURING COLD WEATHER

LEG WARMERS SOLVE THE ISSUE
BEDSURE PLEASE SELL MATCHING LEG WARMERS

UNTIL THEN
WATCHING TV WITH A SECOND HOODIE WRAPPED AROUND MY LEGS

NICK FINDS IT COMFORTING
WRAPPING HIS HEAD IN IT DURING SLEEP

MANY AUTISTIC SLEEP "ROLLED UP LIKE A BALL"

WASHES WELL
WHICH IS ESSENTIAL WITH OUR PROBLEMS
UNLIKE THE MASSIVE WEARABLE BLANKETS
THIS CAN BE REMOVED "CLEANLY" FROM THE WASHING MACHINE
OTHERWISE IT WOULD NEED TO BE RE-WASHED
ASK A GERMOPHOBE ABOUT THIS NIGHTMARE

BEWARE
THIS GARMENT IS SO COZY
YOU WANT TO STROKE IT
LIKE A FAMILY PET
JUST MAKE SURE THE WEARER IS NOT AUTISTIC OR GERMOPHOBIC

RECENTLY BOUGHT OUR 4TH
NOW 2 GREY 2 RED
WISH I WAS ALSO DONNING "BLUE"

"DIPPY ANNA" "GOT THAT WRONG"

BOOKMARKED IT "JUMPING AT THE RIGHT TIME


I AM 83
OCTOGENARIANS ARE ENTITLED TO INDULGE

"BIG SOMETHING UP - GO DOUBLE"

MY "HAPPY DAYS MEMORIES"
CURRENTLY HAVE VISIONS OF 19 TROOP
DONNING THEIR NEW UNIFORM 🧝‍♀️🧥
"KHAKI" VERSION

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam page

Scam page. My item never arrived. I was told Bedsure is not responsible for tracking packages they sent out and was told to contact a different company for answers regarding the item I PURCHASED FROM BEDSURE. Thanks for ruining Christmas. This company shouldn't be trusted, under any circumstances.

23 December 2025
Unprompted review
Bedsure Home logo

Reply from Bedsure Home

Hi there,

We’re truly sorry to hear about your experience and the disappointment it caused, especially during the holiday season. This is not the experience we want any customer to have.

While shipping partners may handle delivery and tracking, we absolutely understand that you placed your order with Bedsure, and we should have provided clearer support throughout the process. We sincerely apologize if our communication made you feel unsupported.

Please reach out to us at info@bedsurehome.com
with your order number so we can review your case, assist with tracking, and help resolve this matter as quickly as possible.

Thank you for bringing this to our attention.

Sincerely,

The Bedsure Team

Rated 1 out of 5 stars

I ordered 2 queen size blankets for…

I ordered 2 queen size blankets for $32.00 a piece.. I recieved 2 pieces of fabric 3'x5' . I looked them up and it says they are out of California but they are not. They are out of China. Wanted me to pay 9.99 a piece to ship back to them the fabric. It seems to be the way they conduct business. BUYER BEWARE‼️‼️ I was scammed for sure right here at Christmas time 😡

5 December 2025
Unprompted review
Bedsure Home logo

Reply from Bedsure Home

Hi there,

We’re sorry to hear about your dissatisfaction and would like to clarify a few important points.

Our customer service team responded multiple times and requested standard supporting information (including photos of the received item, care label, and packaging) so we could properly investigate and assist. Unfortunately, these requests were declined, which prevented us from verifying the claim or moving forward with a resolution.

According to our system records, the order in question included one GentleSoft® Blanket only. In addition, the order screenshots provided could not be matched to our records and appear to be from an unauthorized third-party website that is not affiliated with Bedsure and has used Bedsure product images without authorization.

We would also like to clarify that Bedsure is a legally registered company in the United States and operates locally within the U.S., working with global manufacturing and logistics partners to serve our customers.

We remain committed to fair, transparent, and responsible customer service and are always willing to assist when the required information is provided and communication remains constructive.

Sincerely,
The Bedsure Team

Rated 5 out of 5 stars

Soft sheets

I bought a Bedsure GentleSoft throw blanket in off-white and a set of the deep-pocket sheets in dusty pink. The blanket is so soft, lightweight yet warm without overheating. I purchased the sheets in July 2025, and they fit my bed perfectly even with my 3-inch mattress topper. They’re buttery soft, haven’t pilled or frayed, and the color hasn’t faded. I sleep cool and comfortable in these sheets. They are a great value and I’ll definitely buy again.

8 July 2025
Unprompted review
Bedsure Home logo

Reply from Bedsure Home

Hi there,

Thank you so much for sharing your experience! We’re delighted to hear that both the GentleSoft® throw blanket and the deep-pocket sheets have been such a great fit for you. It’s wonderful to know the sheets stay perfectly in place even with a mattress topper, and that the softness, cooling comfort, and color have all held up so well over time.

We truly appreciate your support and are thrilled to know you’d choose Bedsure again. Wishing you many more nights of cool, comfortable sleep!

Warm regards,

Rated 1 out of 5 stars

Horrible

Horrible.
False advertising. Their website says free hassle free returns but that is not the fact. they do not accept returns and charge an expensive fee. the quality of the products is not good and smells of toxic fumes.

28 August 2025
Unprompted review
Bedsure Home logo

Reply from Bedsure Home

Hi there,

We’re very sorry to hear about your experience and the disappointment it has caused. This is not the impression we want you to have of Bedsure.

We want to clarify that our return policy is clearly stated on the website, but we are committed to making the process as clear and fair as possible. Non-quality issues (e.g., change of mind, not as expected): A $9.99 return shipping fee will be deducted from your refund. For quality-related issues (such as incorrect, defective, or damaged items), we cover the return shipping cost.

Please reach out to us at info@bedsurehome.com
with your order details so we can review your case directly and work toward a resolution. Your feedback is invaluable in helping us improve both our service and our products.

Sincerely,
The Bedsure Team

Rated 5 out of 5 stars

Very glad I splurged!

I am a hot sleeper and kept getting recommended these bedsheets but they were expensive. HOWEVER I decided to bite the bullet and purchase one set and omg I have had such amazing sleep like absolutely worth it!!

23 July 2025
Unprompted review
Bedsure Home logo

Reply from Bedsure Home

Hi Nakato,

We’re thrilled to hear that you took the leap and that our sheets are helping you sleep so much better! 😴✨ Knowing they’ve made such a difference for a hot sleeper like you means the world to us. Thank you for trusting Bedsure and for sharing your wonderful experience — here’s to many more nights of amazing rest!

Warm regards,

The Bedsure Team

Rated 5 out of 5 stars

Perfect for pampered dogs!

I bought 4 of the throws for my mini dachshunds. They absolutely love them! These are the softest, most cushiony blankets I have found! As a bonus, they look great on my couch and they launder beautifully!

17 July 2025
Unprompted review
Bedsure Home logo

Reply from Bedsure Home

Hi Joan,

Thank you so much for your kind words! 🐾 We're thrilled to hear that your mini dachshunds are loving their new throws — they truly deserve the softest and coziest comfort! We're also glad to know they're a great fit for both your pups and your home.
Thanks for choosing Bedsure to help pamper your furry family — we appreciate your support!

Warm regards,
The Bedsure Team

Rated 5 out of 5 stars

I love the flannel fleece blankets

I love the flannel fleece blankets. I bought one that lasted over ten years without fading or getting worn looking. The only reason I needed a new one was because my cat’s claws had torn holes in it. I highly recommend their products.

23 July 2025
Unprompted review
Bedsure Home logo

Reply from Bedsure Home

Hi Judy,

Wow — over ten years! We're honored that our flannel fleece blanket stood the test of time in your home. It means so much to hear that you came back to us for a replacement, even after all those years.
We're so glad to still be your go-to for comfort. Thank you for your continued trust and recommendation!

Warm wishes,
The Bedsure Team

Rated 1 out of 5 stars

False advertising

False advertising. Their website say their sheets are 100% rayon from bamboo. Their product says 100% polyester. I have photos from the product and from their website but this site won't allow up loads of photos.

10 July 2025
Unprompted review
Bedsure Home logo

Reply from Bedsure Home

Hi Glen,

We're truly sorry for the confusion and frustration this has caused — this is not the experience we want you to have with Bedsure. We've identified and corrected the issue on our end, and we sincerely appreciate you bringing it to our attention.

If you're open to it, please reach out to us at info@bedsurehome.com with your order number you mentioned. We'd love the opportunity to make this right for you.

Thank you again for your feedback.

Sincerely,
The Bedsure Team

Rated 5 out of 5 stars

I’ll keep buying from Bedsure.

I love Bedsure products. I have different items and I’m very happy with all of them. The delivery has never been late, customer service replies very quick and efficient and in fact when I had a manufacture defect on my brand new product they replaced it without issues.

They are a very supportive team and are always trying their best to make sure the consumers are happy with their purchasesd.

18 March 2025
Unprompted review
Bedsure Home logo

Reply from Bedsure Home

Hi Flo,

Thank you so much for your continued support and kind words! It truly means the world to us to hear that you love our products and have had great experiences with our service team. We’re especially glad we could make things right when you encountered a defect — your satisfaction will always be our priority.

We’re grateful to have you as part of the Bedsure family and look forward to bringing you comfort for years to come!

Warm regards,
The Bedsure Team

Rated 5 out of 5 stars

Excellent service

Bedsure reps have been so helpful to me and are so friendly. I love their products and I've gotten quality things that are very well made and their packaging is excellent. I highly recommend Bedsure for their wonderful products and they're excellent customer service.

26 June 2025
Unprompted review
Bedsure Home logo

Reply from Bedsure Home

Hi Renee,

Thank you so much for your wonderful feedback! We're delighted to hear that you've had such a positive experience with both our team and our products. From quality craftsmanship to thoughtful packaging and customer care — we truly strive to deliver comfort at every touchpoint.

Your recommendation means a lot to us. Thanks for being a part of the Bedsure family!

Warmly,
The Bedsure Team

Rated 5 out of 5 stars

I purchase the cooling comforter and…

I purchase the cooling comforter and couldn't be more please. Now that it is summer, It keeps me cool and I can sleep through the night without sweating. Not sure how they do it, I'm just glad they did

30 June 2025
Unprompted review
Bedsure Home logo

Reply from Bedsure Home

Hi Rich,

We're so glad to hear you're loving the cooling comforter — especially during those warm summer nights! 🌙❄️ It’s great to know it’s helping you stay cool and sleep soundly. Our team puts a lot of care into designing products that truly make a difference, and feedback like yours makes it all worth it.

Thanks for the kind words — and for trusting Bedsure with your comfort!

Best,
The Bedsure Team

Rated 5 out of 5 stars

Honestly, a really great company

I'm a long time customer of Bedsure and have one of almost every item they sell, so I think I'm pretty qualified to give a detailed review of the overall company and their products.

For the most part, they make dang good products; higher quality than most retailers in this day and age. That's not to say everything is perfect, but the minor flaws like some items pilling (not immediately but after a while) or a seam that I needed to stitch really don't matter when you get sheet that are twice as thick and durable as other brands, or a foam pillow that literally saved my neck.

The best part about Bedsure is that they actually try to improve their products as opposed to most bedding outfits that primarily put their effort into making good staging photos and not their products. They really value feedback and actively work to improve your sleeping experience. Great company and I highly recommend it to anyone who sleeps 💤!

29 June 2025
Unprompted review
Rated 1 out of 5 stars

Ugliest blanket ever saw

Ugliest blanket ever saw! Ordered online through Amazon. Supposed to be soft fleece king-sized blanket! What those scam artists sent was cheap cheap cheap terry cloth scratchy fitted sheet!!! Incredibly ugly! And it smelled!

7 January 2025
Unprompted review
Bedsure Home logo

Reply from Bedsure Home

Hi Sara,

We’re truly sorry to hear about your experience — that’s certainly not the impression we want anyone to have of our products or service. It sounds like you may have received the wrong item, and we completely understand your frustration.

We’d really appreciate the chance to make this right. Please reach out to our customer service team at info@bedsurehome.com with your Amazon order number and any relevant details, and we’ll look into this immediately.

Thank you for bringing this to our attention — we’re here to help.

Sincerely,
The Bedsure Team

Rated 2 out of 5 stars

I have washed my throw on a low…

I have washed my throw on a low temperature wash and dried it on a low temperature tumble dryer as you suggested. As I don’t own an iron and only have a steam press I am wary about using that and it would be very difficult to do due to it being so large. Is there anything else you could suggest as it looks awful with all its creases.

8 December 2024
Unprompted review
Bedsure Home logo

Reply from Bedsure Home

Hi Chris,

Thank you for your feedback, and we’re sorry to hear that your throw came out of the wash with unwanted creases.

We understand it can be difficult to manage larger items without a traditional iron. If a steam press isn’t ideal, we suggest gently misting the throw with water using a spray bottle and then smoothing it out by hand, laying it flat or over a drying rack to air-dry naturally. Alternatively, placing it back in the dryer for a few minutes with a damp (not wet) towel can also help reduce creasing — just be sure to use the lowest heat setting.

We appreciate you following the care instructions, and we’re always here to help if you need further support.

Warm regards,
The Bedsure Team

Rated 1 out of 5 stars

DOES NOT HEAT UP adequately

Bought the full size waterproof heated mattress pad. 10/29/31 Bedsure offered a 50% refund and keeping mattress pad. Vs my paying $10 shipping to return the item and still receive 50% refund.
The mattress pad does NOT heat up adequately even after 10 hours on.
Would NOT recommend any products from Bedsure.

29 October 2024
Unprompted review
Bedsure Home logo

Reply from Bedsure Home

Hi Emerald,

We’re very sorry to hear that your heated mattress pad did not perform as expected and that our resolution left you feeling dissatisfied. This is certainly not the experience we want for our customers.

Your comfort and trust are very important to us, and we’d love the opportunity to review your case again and see what more we can do to make this right. Please reach out to us at info@bedsurehome.com
with your order details, and our customer care team will be happy to assist further.

Thank you for bringing this to our attention — your feedback helps us improve.

Sincerely,

The Bedsure Team

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