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Rated 4 out of 5 stars

Easy ordering. Easy link for my insurance coverage. Timely shipping. Overall, I received what I ordered. Only drawback was that my previous supplier offered an option with single vision lenses as "for... See more

Rated 5 out of 5 stars

Second year spending my vision benefits here and I’m very pleased with the quality and selection available . Process is super easy online and most of their frames have the virtual try on feature , al... See more

Rated 5 out of 5 stars

Online shopping was easy. I had a few very technical questions and they were answered in a couple of hours with the email help desk. I didn't feel like they nickel-and-dimed me with 1,000 options... See more

Rated 4 out of 5 stars

The virtual wearing of glasses does not deviate from the original eyeglass. That was great. The 4 star is for not having more options in terms of choosing different lens brand for eyeglass. Had I been... See more

Company details

  1. Eye Care Clinic
  2. Glasses store
  3. Sunglasses shop

Written by the company

Befitting offers premium designer prescription eyeglasses. Enjoy our wide collection of eyeglasses of all sizes, shapes and colors!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

580 reviews

5-star
4-star
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1-star

Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

great service

could not believe how quick my new glasses arrived,
easy to order and use my insurance, the fit was good, the scrip was good. Was going to keep them for good and keep using my old scratched and foggy pair for work,, but that`s not happening, planning on another pair as soon as my insurance becomes available.
Thanks, very satisfied.. Ron S.

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased with the glasses!

My insurance benefits were applied immediately, and the online ordering process was quite simple. I added ultra-thin progressive lenses and anti-reflective coating for a much better price than I could get through my optometrist. I'm quite pleased with the glasses and will order from Befitting again!

23 November 2024
Unprompted review
Rated 5 out of 5 stars

Great experience!

I love that I’m able to use my insurance! It was easy to order and the virtual try on worked great. My glasses are so cute and arrived as expected. I will definitely buy again!

18 November 2024
Unprompted review
Rated 4 out of 5 stars

Easy ordering/Timely shipping

Easy ordering. Easy link for my insurance coverage. Timely shipping. Overall, I received what I ordered. Only drawback was that my previous supplier offered an option with single vision lenses as "for distance or reading" under the single vision category. So I'll still need "reading" glasses

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Good Customer Service

I had an error on my order but the customer service were able to resolve the issue satisfactorily and get my glasses to me. The glasses are well made and were shipped to me quickly!

11 November 2024
Unprompted review
Rated 4 out of 5 stars

Updated Review

EDIT: I RECEIVED A CALL FROM THE COMPANY AND THEY RECTIFIED THIS PROBLEM IMMEDIATELY. I WISH I DID NOT HAVE TO SPEND HOURS DEALING WITH THE HASSEL OF THE BILLING, BUT THE CUSTOMER SERVICE I RECEIVED WAS GREAT.
This company charged my insurance for 2 pairs of lenses instead of the 1 pair of lenses I ordered. They are telling my insurance company that this is just how their system works and now I'm unable to order a 2nd pair of lenses that I am entitled to with my insurance. So be aware of this when ordering from here.

19 November 2024
Unprompted review
Rated 2 out of 5 stars

Ordered a couple boxes of contacts and…

Ordered a couple boxes of contacts and provided my prescription. They claimed that the prescription didn't cover my specific brand/type and that the order would be canceled. They still shipped the wrong brand/type and charged me.

15 November 2024
Unprompted review
Befitting logo

Reply from Befitting

Hi Thomas,

Thank you for sharing your experience with us. We sincerely apologize for any frustration caused. While we are required to fill prescriptions exactly as written by your optometrist, we acknowledge that our communication prior to fulfilling your order could have been clearer.

As of yesterday evening, we notified you via email that we have issued a refund and reinstated your insurance benefits.

Again, we apologize for any frustration. If you need further assistance, please don’t hesitate to reply to the email or give us a call.

Thank you again,
The Befitting Team

Rated 5 out of 5 stars

Great glasses, Exceptional customer service!

Loved both pairs of glasses I've purchased with Befitting.com. The customer service experience was exceptional as they clarified and corrected a mistake I had made on my order, and then helped recommend similar frames that actually worked with my prescription. The frames they recommended have been my favorite frames ever!

1 November 2024
Unprompted review
Rated 5 out of 5 stars

I had a very good experience with…

I had a very good experience with ordering online - easy to apply my vision insurance and select the options that I wanted for my lenses. There was great communication of the processing and shipping my order. Glasses arrived on the date they were promised and I love them!

23 October 2024
Unprompted review
Rated 5 out of 5 stars

The experience was both personalized…

The experience was both personalized and warmly professional. My appointment was punctual, and the staff demonstrated impressive knowledge and attentiveness. I felt completely at ease in making my choices, with no pressure to purchase—just genuine support. The selection and quality of products were exceptional, and I left feeling confident that I’d received a thorough and high-quality eye examination.

17 October 2024
Unprompted review
Rated 5 out of 5 stars

One-Stop Shop

They setup an optometry office at my job. It was a one-stop shop. And, my insurance covered the cost, although I chose to pay extra for progressive lenses. Thank you for making this a pleasant process for my first pair of glasses.

21 October 2024
Unprompted review
Rated 4 out of 5 stars

The virtual wearing of glasses does not…

The virtual wearing of glasses does not deviate from the original eyeglass. That was great. The 4 star is for not having more options in terms of choosing different lens brand for eyeglass. Had I been provided that choice I would have given full 5 stars. Also great that they had processed my vision insurance while placing online order.

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Store front shopping

Fairly good selection of frames and was able to try most of them on. All of them had measurements so I was able to determine if they were a right fit for me.

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service, great glasses

Nice selection of frames. Coordinated seamlessly with my insurance company. The positioning of my near vision prescription was not set correctly and Befitting quickly replaced them with a corrected pair. I will certainly use Befitting for my next glasses.

15 October 2024
Unprompted review
Rated 3 out of 5 stars

They had a nice selection of frames.

They had a nice selection of frames at good prices. I was able to "try them on" for selection. They accepted my insurance for progressive sunglasses. Shipping was quick. The problem was the prescription was not correct 2 times! I had them checked at my optician. Customer service was very helpful. The company reground them a third time and shipped them to me on my vacation.

9 November 2024
Unprompted review
Rated 5 out of 5 stars

First time ordering online

First time ordering online. All I can say is WOW! The sticks and bricks box stores quoted me any where from 250-450. Befitting cost with my insurance zero. What an amazing find. I just hope they stay this way. My family and I will be using befitting from now on. Turn around time was seven days. Thank you so much. Keep up the great work.

7 October 2024
Unprompted review

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