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Review summary

Created with AI, based on recent reviews

Looking at 252 reviews, reviewers had a great experience with this company. Customers frequently express satisfaction with the ease of use and the substantial savings they accumulate through cashback, often describing it as Many appreciate the quick payout process and the variety of convenient payment methods available, including options that offer bonuses. People are particularly happy with the competitive rewards and the smooth functionality of the website and browser extension, making it a preferred choice over other similar services. However, some reviewers were not happy with issues related to cashback not being recorded or being reversed without clear explanations. A few other people also felt that the process for requesting specific payout amounts was unclear, and some experienced problems with account cancellations or difficulties in getting their cashback properly investigated.

What people talk about most

Payment

People report ambiguous experiences with payment, with many customers praising the fast and easy payout... See more

Website

Customers had ambiguous experiences with the website, with many praising its ease of use, smooth operation,... See more

User experience

Consumers find the user experience to be positive, with many describing it as easy to use and navigate,... See more

Refund

Users describe ambiguous interactions with refund, with some customers reporting positive experiences, such... See more

Discount

Reviewers highlight positive aspects of discount, with many customers appreciating the extra cash gained for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love using BeFrugal most of the time, but here have been times when I know for a fact the shopping trip was activated and I made purchases and never got cash back. I would like an explanation as to... See more

Company replied

Rated 4 out of 5 stars

I've been using it for a few years now and for the most part-it's awesome. Doesn't take long at all to get your payout. I just figured out the points cash back part-Duh! Never did it before. I work 3r... See more

Rated 4 out of 5 stars

I thought it was skeptical at first because how long it took to get cash-back, but I was able to get it. Very trustworthy and reliable to claim cash back on many products and from many stores. It's 4-... See more

Rated 5 out of 5 stars

I gave 5 stars - because you are basically getting a cashback bonus for purchasing items you had already planned on buying. It's a no-brainer. This is on top of the rewards you might also get, depen... See more


Company details

  1. Cashback provider
  2. Coupon service

Written by the company

BeFrugal is a free Cash Back, coupon, and deal platform where you can earn up to 40% Cash Back at over 5,000 online stores. Getting started is simple: sign up for a free account, then use the BeFrugal website, mobile app, or highly-rated browser extension to find your favorite stores. From there, you’ll be redirected to the store’s site, where you can shop as usual. After you make a purchase, BeFrugal automatically tracks it, and Cash Back is added to your BeFrugal account, typically within a day. Once your Cash Back is ready, you can choose from multiple payout options like PayPal, direct deposit, Zelle, Venmo, check, Visa gift cards, or gift cards to stores like Amazon and Walmart. Plus, there’s no minimum payout, all gift card payouts receive an extra bonus, and you don’t have to wait for months between payouts. At BeFrugal, we’re committed to delivering the best Cash Back experience, with the highest Cash Back rates, a $10 welcome bonus, fast payouts, exclusive deals, and more. Learn more or join for free to claim your $10 bonus at www.befrugal.com.


Contact info

4.2

Great

TrustScore 4 out of 5

2k reviews

5-star
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1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Problems are never resolved

Problems are never resolved. One of my shopping trips has been "pending investigation" for more than three years (09/16/2022). Other cashback sites are much better and typically offer comparable, if not better, cashback rates.

28 September 2025
Unprompted review
Rated 5 out of 5 stars

BEFRUGAL IS A GOOD AND CONSTANT TOOL!!

BEFRUGAL IS A GOOD AND CONSTANT TOOL TO USE WHEN SHOPPING. THEY OFTEN DO NOT OFFER THE MOST SAVING OPPORTUNITY WHEN SHOPPING, BUT, THEY ARE ALWAYS THERE PUTTING THEIR BEST FOOT FORWARD. QUIETLY IN THE BACKGROUND THEY ARE SAVING WHEN THEY CAN. PERIODICALLY I WILL CHECK MY ACCOUNT AND THERE IS A SUM OF REFUNDS/PAYBACKS THAT HAVE UNEXPECTEDLY ADDED UP.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

I love BeFrugal

I love BeFrugal. I buy all my Christmas gifts from the fantastic deals that BeFrugal offers. It saves me a ton of money and I am able to buy the gifts my family loves for a fraction of what they would cost without BeFrugal. Also, since I buy them all year round, I am done with Christmas shopping way before Christmas.

18 September 2025
Unprompted review
Rated 1 out of 5 stars

Requesting Proper Review: BeFrugal Refuses to Provide Evidence or Appeals Process

Follow-up on BeFrugal’s response regarding my account being wrongly flagged as duplicated:
- I contacted BeFrugal via email but received no response.
- I contacted through ticket and chat support, offering to provide evidence. I explicitly stated, “please review my case, and the decision remains yours.” The response I received was: “No thank you.” Support stated they have the authority to decide and would not review any evidence.
- When I asked about the process for appealing, I was told there is none.
I then asked that if they would not review my evidence, at least provide me with the evidence they used for their decision. The response was that there is none.
- Finally, I posted here and received the same generic response instructing me to contact support, which I have already done multiple times without resolution.

9 September 2025
Unprompted review
Rated 4 out of 5 stars

Love BeFrugal

Love BeFrugal! It's a great addition to saving money when shopping online!

5 September 2025
Unprompted review
Rated 4 out of 5 stars

Ive been using it for a while its OK

Ive been using it for a while Lots of times you complete the purchase and then dont get paid bc of some reason the customer service isnt very good you can only email and the responses The coupons are good

28 August 2025
Unprompted review
Rated 5 out of 5 stars

BeFrugal Is The Best

I've been using both BeFrugal along with another popular company for many years and trust me when I say, BeFrugal always gives the most cashback! I don't even know why I subscribe to the other one. Thanks BeFrugal!

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Have tried other cash back sites

Have tried other cash back sites, Rakuten tries to suggest I shop at target, which I do not have instead of nearby Walmart. This just makes me mad. I also don't want to deal with remembering to cash a check. BeFrugal is just so easy to use and usually pays out more where I shop. Anyone would be foolish not to use it.

24 August 2025
Unprompted review
Rated 1 out of 5 stars

Fraud

They are not legit anymore. Their competitors are doing way better than them like Rakuten and Topcashback. They will deactivate the account when its payable without providing a valid reason. Once they deactivate your account you will never get you earning.

19 August 2025
Unprompted review

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