They are a complete scam. Sent me a dirty, worn dress that I sent back to them and accused me of causing the damage to the item. They sent it back to me and charged my card. Absolute complete fraud. D... See more
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I purchased. $89 dress which I absolutely loved, wore it once and then washed it on a gently wash and one patch of my dress is completely ruined, it looks absolutely terrible. It was my first time... See more
Company replied
I appreciated the fact that the order was delivered quickly and the necklace I ordered is really cute. However, it is definitely not worth the $30 that it is going for, it has broken on multiple occas... See more
Company replied
Shipping took longer than expected, I was disappointed with the customer service. I ordered the Manhattan Slip Formal Dress Gold in XXS as my formal dress. When I opened the plastic packaging i... See more
Company replied
Company details
Information provided by various external sources
Shop clothes online, dresses online and festival fashion. Express shipping, easy returns and Afterpay available. Australia's go-to online women's fashion store.
Contact info
4103, Fairfield, Australia
- 0413028685
- info@beginningboutique.com.au
- beginningboutique.com.au
2.7
Poor
458 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Shipping is way too expensive
1 July 2020
Unprompted review
Reply from Beginning Boutique
Hi Laura,
Due to COVID-19, Australia Post Standard international deliveries are experiencing extensive delays, therefore we have removed this service and replaced it with DHL Express who are currently not experiencing delays. We understand that it may be higher in price, however it will ensure that your order arrives within reasonable time. xx
I loved the tops I got from them and…
I loved the tops I got from them and they came super fast! But I actually want to commend the company on the way they handled a faulty item! The stitching on an item was faulty and rather then send the dress back and have it be so wasteful they actually opted to pay for the repairs for me! So I kept the dress and they reimbursed me the cost. I really appreciated this and think it’s a wonderful way to handle these situations!
Thanks so much guys!
1 July 2020
Unprompted review
The site was easy to navigate and very…
The site was easy to navigate and very clear! Confirmation emails also sent after purchase and tracking updates.
1 July 2020
Unprompted review
Delivery was super fast and customer…
Delivery was super fast and customer service very good. However, I have to say I am disappointed by the clothes' quality of material and accuracy of sizes.
1 July 2020
Unprompted review
Reply from Beginning Boutique
Hi Giulia,
Thank you for your feedback :)
We try to provide multiple and varying images of the products along with detailed descriptions about the style, fit and fabrication to depict the garments in their truest form. In regards to sizing as we stock a range of different designers, sizing can vary slightly from each brand, we do our best to accurately describe the fitting of each garment and sometimes will make sizing recommendations if the garment fitting is smaller or larger.
However you are never required to keep anything you don't love! You can contact our customer care team at info@beginningboutique.com.au and they will be able to assist you with the returns process. xx
Fast delivery and good quality material
1 July 2020
Unprompted review
Absolute go to shop
Absolute go to shop! Love everything! Sometimes pricey but amazing quality so worth it
1 July 2020
Unprompted review
The clothes fit really nice !!
1 July 2020
Unprompted review
Next day delivery!
Thanks so much for the speedy delivery! I ordered and got my package the next day. Both dresses are beautiful!
1 July 2020
Unprompted review
Quick and easy delivery
1 July 2020
Unprompted review
Faulty item
I was contacted really quickly about my concerns and it was all dealt with swiftly! I ended up getting a store credit for what I paid and I liked that I was given the option of how I wanted the refund. The customer service team were lovely to deal with.
1 July 2020
Unprompted review
I really liked the clothes on the…
I really liked the clothes on the website and its layout + they are relatively cheap compared to other online stores.
1 July 2020
Unprompted review
Love this place
Love this place! Just wish they would restock more sizes quicker or have more colours of certain basics available :)))
1 July 2020
Unprompted review
Reply from Beginning Boutique
Hi Ally
Thank you for leaving a review!
We do our best to restock all of our best selling items as quickly as possible, however given the current circumstances we are seeing some delays with our restocks, sorry.
If there are particular items you are wanting I would suggest getting in contact with our customer care team at info@beginningboutique.com.au and they will be back in stock! xx
So easy and lovely
So easy and lovely. The customer service is great, packages come fast and clothes are amazing quality.
1 July 2020
Unprompted review
Absolutely obsessed with this store!
Great variety, love all the items and colours! My go to online store
1 July 2020
Unprompted review
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