Behavet Reviews 612

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 235 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, clear explanations, and supportive approach, making them feel at ease and confident in managing their pets' behavior. The service is frequently described as excellent, with many appreciating the individualized plans, compassionate feedback, and the positive impact on their dogs' behavior. Reviewers highlight the effectiveness of the strategies provided, leading to noticeable improvements and a better understanding of their pets. However, some customers mentioned that initial consultations did not always provide new information or practical advice immediately, and some wished for in-person assessments. A few other people also felt that the online-only format limited the ability to individualize advice and that some recommendations were vague or contradictory. There were also instances where customers felt unsupported during urgent situations, experiencing delays in responses, and some noted that their dogs' behavior worsened despite following the advice.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their patience, reassurance, and expertise. Reviewers... See more

Service

Users describe positive interactions with service, highlighting it as a five-star experience that made a huge... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the exceptional support,... See more

User experience

People report positive experiences with user experience, finding it valuable and professional, with clear... See more

Product

Reviewers highlight positive aspects of the product, noting significant improvements in their dogs' behavior,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you Dr Marta. Spending several hours with us, Dr Marta went through all the reasons our dog was behaving like he is. She broke it down and gave step by step advise and guidance. Simple things... See more

Rated 5 out of 5 stars

I run a rescue charity in NE England and use Behavet for the dogs in my care (and a few cats too). I have used the services of Behavet for around 8 years now - the latest consultation was on the 10th... See more

Rated 5 out of 5 stars

I have two dogs both with different struggles, we have worked with Behavet for a while and my boys are so different with there help, there struggles are now small things that we are tweaking so that t... See more

Rated 5 out of 5 stars

Dr Bridget made us feel completely at ease. She asked us a comprehensive list of questions about Alfie and his behavioural problems. We were very impressed with the support and information we were giv... See more


Company details

  1. #10 of 17 best companies in Veterinarian
  2. #10 of 12 best companies in Dog Trainer
  3. #6 of 9 best companies in Pet Trainer

About Behavet

Written by the company

The Home of Real-Life Behaviour Results for You & Your Pets.

Behavet is the remote Veterinary Behaviour practice founded by Dr. Tom Mitchell to demystify dog and cat behaviour and improve communication between pets and owners.

Behavet works with clients across the world to offer both one-to-one Behaviour improvement support as well as providing a referral service for a network of Veterinary practices.

Get in touch with the team

Or, send us an email to: hello@beha.vet, and let our experienced team know what your pet is struggling with

Alternatively, book a call with our experienced Client Success team and find out how you could get booked in with our Behaviourists for as little as £25 out-of-pocket.

Book a success call

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

612 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Behaviour support

This approach really works. The behaviourist listens and observes, giving constructive feedback. I was hesitant to join but so glad I took the plunge. I am learning a whole new set of skills to help my anxious collie develop confidence. My handling has improved and his behaviour out on walks and at the vets is 100% better. People comment on his progress. He is a calmer, happier,more relaxed dog. Thank you!

9 September 2025
Rated 5 out of 5 stars

It's quite complicated but I feel that…

It's quite complicated but I feel that we will get there. I've changed his diet, I'm doing what Cindy said. Walk pee poop and home. It's difficult to change his routine. As much as possible I let him off the lead. He's a curious wee bugger and loves to snuffle
Will he notice the difference in our routine? I took him out this morning and we were heading towards what used to be a happy place for him but a noisy train stopped him in his tracks
It's like one step forward and 2 steps back. He's fabby in our house but any noise whether it be kinnda noisy motorbike or a heavy tractor he freezes. But it is not consistently the same. Dogs barking
Kids screaming
Not everyone but if they put their hand out to pat him and it is a sudden movement he becomes upset and can be uncharacteristically aggressive
My wee boy is really struggling.
I'm gonna go with Dr Cindy and it is early days so not expecting results immediately but so far her advice makes sense. I'm torn between the Bruce I know and the mountain I have to climb to make him the way he was a year ago
We play lots. He loves wrestling and being chucked about. I love playing with him in the sitting room and chucking balls from his massive array of toys.
So I'm trying to be positive

29 August 2025
Rated 5 out of 5 stars

Anxious Rottweiler

I had my first session with Behavet for my Rottweiler, Milo, who struggles with anxiety. Dr Celyn quickly identified the key issues, explained clear steps, and provided helpful follow-up materials. Milo has already benefitted, and although there’s still progress to make, I’m really impressed. I’d definitely recommend Behavet.

20 August 2025
Rated 5 out of 5 stars

My initial consultation was very…

My initial consultation was very informative
I felt there were things I could implement straight away to ease some of the issues we are experiencing
I felt reassured, supported and understood
So far the scheme has more than I could have hoped

4 September 2025
Rated 5 out of 5 stars

Cindy was lovely

Cindy was lovely. Very informative and made sense of what is going on. Putting everything into practice now and it’s great that you can always check in for advice.

27 August 2025
Rated 1 out of 5 stars

They are money over animal market sales pitch frauds

Like most companies and products/ services you can be hit with sales marketing Fake News.

I was advised I could pay just under three hundred pound a month ongoing and when you mention its not financial option they do not care about your animal no offer just the insurance options though I am also glad I know what I know now because video links would not be good for me as I have ADHD and you can find many of these things online.

Will have to live with the fact my dog will also have to wear a muzzle moving forwards and no amount of tips treats redirection etc helps my boy.

This company claims to be family business they are mo ey motivated the advert video on website is enticing simple and a to good to be true sales pitch.

Avoid at all costs

29 August 2025
Unprompted review
Behavet logo

Reply from Behavet

Hi there,

I'm so sorry that you're disappointed that you aren't able to work with us at the moment. I can see from our system that you haven't yet had any interactions with our team, so I do hope to put your mind at ease and let you know that the Complete Support plan that you've referenced is our most popular option among our clients, because it delivers meaningul, long-lasting results for owners and their dogs. It's an intensive, one-to-one plan where clients can work really closely with their Clinician, splitting the cost over a number of months so as to spread the investment over a timeframe that suits them.

In addition to their consultations, clients are able to make use of free email support with their Clinician, free drop-in learning sessions and numerous free resources on top of their bespoke plan.

Behavet is a family company and was founded by Dr. Tom Mitchell, who is a leading Veterinarian Behaviourist and the Winner of 2025 'Most Inspiring Behaviourist'. Behavet has also won numerous awards as voted for by their clients, and we believe this is testament to the care we put into achieving life-changing results for animals and their owners.

I am so sorry that you feel you aren't able to afford the investment at the moment but we would love to hear from you in future if you do decide you'd like our help with your boy's challenges.

Thanks so much,
Madeleine

Rated 5 out of 5 stars

The Behavet team are all very helpful

The Behavet team are all very helpful, professional and explained the process and training well. The video consultation was very informative and was great to get a copy after the session plus training videos on each aspect.

13 August 2025
Rated 5 out of 5 stars

The benefits of a tailored plan

Dr. Zuzanna continues to be a crucial part of our rescue doggie Buster's training, behavioral and recovery program. She is knowledgeable and quick to reply to all our questions. She has created a plan that evolves around graduating wins, positivity and measurable progress. Our Buster has seperation anxiety, 0-100 over aroused on walks and is recovering from shoulder surgery. We would highly recommend Behavet!

12 August 2025
Rated 5 out of 5 stars

Cindy was welcoming

Cindy was welcoming, helpful and we have already noticed a difference in our dog. She gave us some good tips and the email with all the notes and links was very helpful. I would recommend Behavet.

11 August 2025
Rated 5 out of 5 stars

Dr Claire has helped me so much

Dr Claire has helped me so much. My mum’s 7 year old shorkie dog’s anxiety had escalated so much to the point he had actually gone for me whilst I was helping my elderly mum (who has dementia) put her shoes on. Within a couple of months I had strategies and training games that were calming him down and enabling me to help my mum without fear of being bitten. Max is a calmer happier dog since I have been working with Claire & the behavet team. It has taken a lot of work from me but it’s totally worth it to see the transformation. Within 6 months I have been able to introduce private carers to help my mum following the strategies and guidance from behavet. I can’t thank them enough. I am part of the hub/ Facebook community which offers even more support which is so valuable to keep me motivated when life/times are challenging. Thank you so much and I can totally recommend

9 August 2025
Unprompted review
Rated 4 out of 5 stars

Dr Anita took time to listen

Dr Anita took time to listen to my struggles and suggested ways to try and understand where my dog is coming from. She made me realise that nothing is wrong, just misunderstood.

2 August 2025
Rated 5 out of 5 stars

These vets/instructors are amazing

These vets/instructors are amazing! They didn't just help me train my dog...they helped me to understand why he acts the way he does and showed me ways to work with him instead of against him. I have learned more in the last 3 months about dog psychology than in the past 20 years of dog ownership. This is the first truly reactive dog I have ever had and he did not respond to any of the training methods I have used in the past. The Behavet team was knowledgeable, compassionate, and dedicated to helping us both on our journey. We are now walking calmly down the road and passing livestock, people, and other dogs. He is truly a different dog and I think I am a different person! Thanks for all your help Dr. Zoe!!

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Great professional service from initial…

Great professional service from initial contact to zoom call
Just had first session with Dr Zuzanna who was so knowledgable, helpful and caring- giving much needed strategies for calming our dog Reuben. Would highly recommend.

29 July 2025
Unprompted review

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