Behavet Reviews 612

We've started the process with this company not the easiest to get in touch with they have managed to contact us and refunded our first payment
Due to our sweet luna has had a seizure and died I've edited this review because their response was quick and professional my only criticism would the contact issue but other than that I would probably recommend them

I had my onboarding call on the 6th Feb with Shannon, she was really friendly & helpful. On the 21st Feb I had the 1st consultation with Dr Victoria, who was brilliant, gave me some strategies to help with my dogs anxiety. With in the week she was resting more, sleeping in her own bed & happier for me to move around the room. Still need to work on me leaving the room, but Victoria has already said she has ideas to try

Both their staff and clinician are very helpful and email assistance came back promptly each time. The plan was clear and prices, and tailored for individual dogs. No long report, so one can jump in and start the process straight away. The videos of training games are very helpful.

Very knowledgeable vets and very approachable!

They were very helpful, I had never used zoom and found it difficult but they helped me through it. The consultation was nothing like I expected, it was all talking, didn't include my dog at all, he didn't even need to be there, I thought it would be much more practical. The advice was clear and comprehensible, but very little that I hadn't already tried, but I admit I had perhaps not persevered as I should. Overall, lovely people but I don't really like the system of doing everything online.

Great first consultation. Lots of work to do. Looking forward to the next.

Very interesting and inciteful, i learnt a lot.

Friendly and clear guidance

My dog’s primary vet recommended Behavet to me. I was a little dubious about the “all online” concept at first, but for mine and my pup’s situation it actually worked really well.

I made an initial enquiry and quickly had a call back from Sam, who was really helpful and talked me through what to expect.

Dr. Lily was our Behavet vet. She spent the first consultation really listening and asking thoughtful follow‑up questions to understand my dog’s general health and behaviour. We then met with her online for two further appointments.

Fortunately, Dr. Lily recommended a combination of medicinal and natural remedies that have worked really well to stop my boy’s “boy issues” from occurring. This was a genuinely important step forward for us, especially as our primary vet hadn’t offered anything similar.

What I appreciated most was that Dr. Lily never judged our situation or expected the world from us when it came to implementing her training techniques. It was such a relief.

Behavet also handled the insurance side of things, which took a big weight off my shoulders. And I know I can approach the team again in the future if I need to.

Thank you, Behavet.

Dr Victoria was very clear and explained the rationale for all the behavior therapy very succinctly. She listened intently and acknowledged my concerns and I felt she really listened to me. Thank you

Dr Cindy went above and beyond to help my puppy and she gave tailored advice and really listened to the concerns. She is very passionate and good at what she does and I am so grateful for the help she provided she really has a love for animals and it shows.

We had tried behaviourists, classes, online group trainings and much more with no real progress before finding Behavet via Dr Toms Help My Dog podcasts. We were assigned Dr Ellie for our anxious dog who struggles on walks. She devised a plan after an in-depth chat with us and it evolved over time. A big part of her advice was managing our expectations to ensure our walks are calm and in places better suited to our boy. Ellie is enthusiastic, knowledgeable and above all positive and full of ideas. It has renewed our hope and our walks are, in the main, much more fun for us all. We did the 6 month training programme, with a further 6 months to contact Ellie with queries and ask for advice. Would recommend.

We felt that Cindy was very clear in explaining everything that we need to do to make Our little dog a happier relaxed creature. She spent so much time with us that our heads are buzzing!! Thankfully she emailed everything to us so we can follow things through.

We found Behavet online (not via vet referral) and was assured by the team that as we had "behavior" coverage in our insurance policy these sessions would be covered by insurance. They also told us that they would take care of the claim & set up our sessions.

More than 6 months later, I hear that the insurance company have closed the claim and I have had to do days of admin with the vet, insurance company and Accounting team at Behavet to get the claim re-opened.

Behavet have not made it clear (after asking several times) if I am liable to pay for the sessions we had or if I am liable for getting the insurance coverage - they have put me under a lot of pressure even though their Ts&Cs do not state that this is my responsibility.

Note that this has happened more than 6 months after the sessions. Before this time, I had assumed it was all sorted by them as per their initial comms & advertising.

In summary, the value we got from 2 online sessions was not worth all the hassle I'm now facing in the aftermath and definitely not worth c£1k claim that's gone to the insurance company....I still don't know what will happen if the claim is not successful & if they expect me to cover the cost if the claim is rejected.

I would not recommend or use again.

Much of the information provided can be found freely online, and email support is not particularly helpful during vet appointments or challenging moments where immediate guidance is needed.
The suggestion to record videos for review is also unrealistic in practice.

Given the cost of a £650 session, we felt it would be better spent on a more comprehensive support package that offers ongoing guidance rather than a standalone consultation.

Please consider that before booking as you can have someone come to your house for much cheaper price and get to know your dog, work with your dog to help them rather than judge them from what you say about them. They never seen my dog , and asked so many irrelevant questions about his poo texture and consistency instead of helping him to be less stressed during annual vaccination... irrelevant..

Very knowledgeable and explained everything so i understand things just started so I am hopefull that blade will take it on board so far so good

Dr Ellie was so kind and accommodating, she explained things well and if I had any questions she was extremely informative. Her advice was very useful and I feel a lot more confident with learning more about my pups behaviour.

Dr. Rachel was absolutely amazing, tapping into exactly what I was looking for in order to make progress with my dog's struggles. The clinicians at BehaVet have a real talent in working with people struggling with their dogs. Not only do they provide much needed explanations and activities, but they provide a sympathetic approach that really helps me to move forward in a positive way with my dogs.

I wss very impressed with my experience from start to finish. The team were so helpful and efficient from the first point of contact. I was given first class advice from Celyn the vet and was made to feel so comfortable. This us the start of a very important journey for myself and Lottie and it will be so much easier with the wonderful team.

Good experience - the vet we spoke to understood our problems and issues and gave us a series of tasks designed to reduce the anxiety, set boundaries and increase the settled state of our dog so that he sleeps for more than the current 8-10 hours a day. We'll see how we go, but the signs are good so far.