Be Kind Beauty Reviews 

226
TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

Being a newbie to wet shaving and living with mild eczema, it has taken me three years to fully trial this shaving soap. Made from Goats Milk, it soothes and nourishes the skin. The lavender and orang... See more

Rated 1 out of 5 stars

Will not buy from them again and would not recommend. Bought a facial cleansing balm, product arrived with a horrible sour smell. I've been using this balm for years and it normally doesn't smell like... See more

Company replied

Rated 1 out of 5 stars

I made an order 10 days ago, my money was taken from my account immediately. I have received a confirmation email and then nothing. Now 10 days later I am wondering what has happened. The fact that th... See more

Rated 4 out of 5 stars

I bought 'Conscious Skincare' Chamomile Toner, really love it and intend to use this from now on. It's gentle on my rosacea prone skin and is hydrating, rather than drying. Also love that their produ... See more

Company details

  1. Beauty product supplier
  2. Cosmetics and Perfumes Supplier
  3. Health and beauty shop

Written by the company

Be Kind Beauty was born when I discovered how difficult it can be for those who desire to find ethical beauty. You can spend hours browsing through brands and products to try and find the cruelty free choice. Be Kind Beauty has been created to allow us to find the cosmetics and skin care that are truly cruelty free, have ethical values and enrich our lives. If you would like to find out more about me and the story behind Be Kind Beauty please see our story on the website.


Contact info

3.0

Average

TrustScore 3 out of 5

226 reviews

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3.0

All reviews

(226)

5 reviews in the last 12 months

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Rated 4 out of 5 stars

Conscious Skincare Chamomile Toner

I bought 'Conscious Skincare' Chamomile Toner, really love it and intend to use this from now on. It's gentle on my rosacea prone skin and is hydrating, rather than drying. Also love that their products are zero palm oil and any other nasties, are not tested on animals and are plastic free - all of which are very important to me and the reason I gave up on big brands. I purchased the 100ml aluminium bottle and just wish that the product came in larger bottles or, ideally, could be available locally to me on a refill basis. I hate the idea that all these aluminium bottles are not being reused, although understand why they don't offer a returns policy at present.

22 December 2021
Rated 5 out of 5 stars

Query resolved IMMEDIATELY and excellent hard to find brands…

Honestly I’m still waiting for my order BUT it’s NOT your fault THAT’S DOWN TO THE SNAIL’S PACE OF ROYAL MAIL DELIVERIES AT THE MOMENT (COVID-19 STILL being their excuse…). I’d emailed you saying I’d received no confirmation of my order etc, and was unimpressed by this. However, I received an email back almost immediately (in spite of the lateness of the hour) from the wonderfully kind Charlotte Bowery who explained that it was probably in my junk folder being due to my email provider's security settings and as you’re a small business you’re sometimes not recognised. This is something I had no idea happened and I was therefore feeling really guilty for being so impatient and judgmental…Obviously I found said confirmation email and am awaiting Royal Mail delivery 😂😂. I’d just like to say a massive thank you to Charlotte for her patience and kindness, the product I’ve ordered by Bellepierre is something I’ve used before and it’s absolutely gorgeous, and you’re one of the only companies that stock this excellent brand. I would DEFINITELY RECOMMEND YOUR COMPANY AND I’ll absolutely be a returning customer. Thanks again.

10 December 2021
Rated 5 out of 5 stars

Great products delivered responsibly.

I bought some soul and soap products from be kind beauty. The p&p was cheaper here than other places so I chose to give them a try. Delivery was quick, the products are perfect, and the packaging was simple and fully recyclable. No plastic in sight. Very happy.

3 November 2021
Rated 5 out of 5 stars

Found Be Kind Beauty by chance & pleased that I did!

This is my 1st order with Be Kind Beauty, who I discovered when I was searching for an Evolve Beauty product I wanted to buy. I was happy that they sold it & found it very easy to order from their lovely looking website. Even though I opted for free delivery, my order was dispatched very quickly & arrived not too long afterwards. It was packed well with plastic-free packaging to protect my items. The additional tissue paper wrapping around my order gave it a feeling of opening up a present! And I thought the inclusion of a sample product for me to try was a nice touch, too. I am thrilled with the products, care & service I received from Be Kind Beauty so would definitely order again from them & recommend them to other customers. Many thanks, Be Kind Beauty! :-)

25 September 2021
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Reply from Be Kind Beauty

Thank you so much for your lovely review :)

Rated 5 out of 5 stars

Impact friendly, great service

I liked how the carbon impact of my order was shown on the site. Everything came quickly in small recyclable packaging. I’d like to know more about the supply chain and operations side and what’s being done to mitigate impact in this area. But overall a really good service.

22 September 2021
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Reply from Be Kind Beauty

Hi Ruth,
Thank you so much for your lovely review and feedback. We have partnered with CO2OK to help fund projects that will actively offset carbon. Additionally, we plant a tree for every order to have an increased impact. We are also currently working on improving on what we call 'the transparency' of each brand and product that we sell. As this is currently still in development, is there anything in particular that you would like to know?

Rated 3 out of 5 stars

The only reason I am giving a low…

The only reason I am giving a low rating is that I HAVE NOT RECEIVED my order at all.

I assume that my package will arrive and I will then be able to submit an accurate review.

I received the “your order is on its way” email on the 31st August and since then a number of emails but no sign whatsoever of my order. I was also never given any date or time of delivery or of any delivery having occurred.

I order online quite often and have never had to deal with such a situation.

I would greatly appreciate your help.

Many thanks,
Pamela Rooney

8 September 2021
Be Kind Beauty logo

Reply from Be Kind Beauty

Hi Pamela,

I am glad we have been able to resolve this issue and we were able to discover that the cause of the delay was due to an incorrect address being entered at the checkout. I am happy that you have received the items that we resent to the correct address and they were received quickly, whilst we wait for Royal Mail to return your first order back to us.

If you need any further assistance, please do not hesitate to contact us at mail@bekindbeauty.co.uk.

Kind Regards
Be Kind Beauty

Rated 1 out of 5 stars

The reoson I give one star is because…

The reoson I give one star is because my review hasn't been published

29 August 2021
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Reply from Be Kind Beauty

Hi Hanfah, I am so sorry that something is not quite right. I have checked our records and I can find one order from yourself that was placed last week and dispatched on Saturday. I have also checked our product reviews and I can, unfortunately, not find a review listed in your name? Please could I ask what product it was you had left a review for and we can have a look into it for you.

Kind Regards
Be Kind Beauty

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