Beko Ireland Reviews 

330
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers had a great experience with this company. Customers consistently found the pricing to be very reasonable and competitive, offering great value for money across a range of reliable appliances. Many people are highly satisfied with their purchases, noting the efficiency, practical features, and ease of use, particularly for washing machines and freezers. However, some customers also noted significant dissatisfaction with customer service, describing it as poor and unhelpful when issues arose. A few other people also felt that products, such as dishwashers and fridge freezers, did not last as long as expected, with some experiencing breakdowns within a few years.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many reviewers expressing satisfaction with their... See more

Quality

Users describe ambiguous interactions with quality, with some reviewers expressing satisfaction with their... See more

Service

People report ambiguous experiences with service, with some customers praising helpful and pleasant staff in... See more

Price

Customers had positive experiences with price, often highlighting the reasonable and competitive pricing... See more

Customer service

Customers consistently note negative experiences with customer service, describing it as appalling, useless,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought replacement dishwasher (mine clapped out on christmas day 2024) - replacement arrived with all instructions for setup. Instructions were almost easy to follow for a "lay person" - once we got o... See more

Rated 4 out of 5 stars

Great price, happy with everything. I would have given 5stars, but the pictures in the instructions are far to small... really irritating.

Rated 4 out of 5 stars

Prompt delivery of new Beko fridge freezer & washing machine. Helpful & courteous removal of old Beko goods.

Rated 4 out of 5 stars

For know i'm satisfied. Even p5 should wash better but everything else is good! It's not noisy that's a bonus too!


Company details

  1. Wholesaler household appliances

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.


Contact info

3.9

Great

TrustScore 4 out of 5

330 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(330)

91 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute disaster to deal with

Absolute disaster to deal with

After 3 months my washing machine broke down, two weeks later I’m still trying to get BEKO to organise a repair.
Staff on the phone are rude and unhelpful.

3 May 2024
Unprompted review
Rated 5 out of 5 stars

Great service

The Sale staff that looked after me was very helpful his name is Joe he went through everything about the dishwasher with me very friendly very happy with the service thanks 😊

26 March 2024
Rated 5 out of 5 stars

Great

Great. The washing machine looks not only pretty, it works perfectly, I really recommend this product

25 March 2024
Rated 1 out of 5 stars

Beko Fridge Freezer G91635NE No Cool air

I have bought a Beko dishwasher, oven, fridge freezer, chest freezer and a washing machine over the past few years from Telfords Portlaoise. which to me means i was a good Beko customer.
1st thing to break was the dishwasher. which was covered under warranty. then the oven went. that too covered under warranty. then the dishwasher and that was fixed too.
not a problem all still running at the moment no issues since.

now in March 2024 two years after spening €900 on a fridge freezer the fridge has failed. It is not under warranty.
i called beko customer support and i have to say it was one of the worst call centres ive ever called. i had to call 4 times , couldnt understand me at all, very hard to get through to them and they were very rude. they all had indian accents.
Eventually we discovered that the applicance was out of warranty (by 2 months) and the woman in Beko told me that they only help the Beko customer if that product is still under warranty. so that was it end of phone call.
The days of being a loyal customer to the Electrical shop or to even Beko are gone. Telfords push you to Beko customer service.

19 March 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look