Bought replacement dishwasher (mine clapped out on christmas day 2024) - replacement arrived with all instructions for setup. Instructions were almost easy to follow for a "lay person" - once we got o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.
Contact info
Unit 16 The Hub Logistics Park, Clonee, Bracetown, Ireland
- 03332079710
- customerservice@support.beko.ie
- beko.ie
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Heat pump tumble dryer
Heat pump tumble dryer dont think its been off since we got it.
Your product is rubbish
Your product is rubbish, had to call a service engineer within the first month for the dryer as burning the clothes, apparently fixed, gave up just put half a load on every time and monitored it. Clothes always smelt mouldy and burnt at the same time. 2 years later it went on fire
Good product,back up service,and great…
Good product,back up service,and great value,had problem with washing machine,the shop called the engineer to fix the problem,and now is working good again,good 10 years back up on parts
Great price & performance, bad assembly instructions
Great price, happy with everything.
I would have given 5stars, but the pictures in the instructions are far to small... really irritating.
So far so good
So far so good. Just the cutlery drawer which is a bit stiff, it blocks when pulling it out and when pushing it in.
The drawers are spacious and operate…
The drawers are spacious and operate quietly, making them easy to use. The price is also quite reasonable, which adds to their appeal.
Absolutely terrible appliances
Absolutely terrible appliances. Bought a cooker, fan broke twice within a few months. The 2nd time the engineer came out and said he needs a part. Two weeks now without a cooker, no help from them and even though I am paying monthly for parts and whatever. My advice is dont ever buy beko, terrible appliances, terrible service. They keep putting the date back, I have a cooker not even a year old that doesn't work. No managers available to speak to. Customer service told me i had the wrong date but i had it in an email. Absolutely terrible way to run a business.
I bought a Beko washing machine the…
I bought a Beko washing machine the wash takes any thing up to two hours, the spin is useless to get the clothes spun you have to put the wash on a spin and drain twice NEVER AGAIN.
Faulty product selling on the market…
Faulty product selling on the market everywhere.
The washing machine is the best one I…
The washing machine is the best one I have ever had. it has a quick wash, you can adjust spin speed and temp in real time. It has a big drum , you can see clothes being washed , it rinces really well and the spin is almost silent. I know these statements sound like bliss but they are true . its just a brilliant washing machine for a great price.
Very competitive prices throughout the…
Very competitive prices throughout the whole BEKO range and a very up to the minute look with each product.
What a shit product fridge freezer…
What a shit product fridge freezer broken shelves within 7 months and BEKO is simply a shit show of manufacturers, cheap cheap crap Iv learned never again
Hob tip on Beko cooker cracked and…
Hob tip on Beko cooker cracked and unusable
Spent two days now trying to reach a service engineer… impossible
In Dublin and keep being bounced to UK
For a product sold by Curry's there is no clear service support root or solution
WOULD NOT RECOMMEND BEKO AT ALL
UNMERCHANTABLE QUALITY PRODUCTS
We bought a beko washing machine worth €500-600 in October this year. Less than 7 weeks later the washing machine door burst opened in the middle of a wash resulting in flooding my kitchen floor. When an engineer called out to see to the faulty machine, he informed me that it would need a new part which would take two week's to come. There's five of us living in the same house during flu and cold season. One of these people been a 90 year lady. After several attempts of trying to get through to Beko customer service. On one attempt after waiting 20minutes on the phone to speak with customer service, I explained my situation and asking why we had to wait so long for our machine to be repaired. Firstly I was asked for my details, one been my eircode, I was then told my address did not exist on their system and my telephone call was hung up on. On my 2nd telephone attempt, I spoke with someone different where I was told my address WAS found, when asked for my eircode. When I reiterated my situation and sheer frustration, I was basically told "yes you've to wait this long" with no further effort or assistance. So I asked to speak with a manager and was told I would receive a call back, Im still waiting for that call back. I am baffled that we the customers, have to pay the consequences, all because we bought a BEKO washing machine worth 500-600 hundreds euros worth, that was of unmerchantable quality!!!!! Never ever again will I purchase of Beko again. Their customer service is absolutely broken and scandalous, causing great distress to me and those who I live with, where we have to continue to pay laundrettes to do our washing, while we look at a broken machine in our kitchen.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








