I rang and spoke with Marco after viewing a review he had done on a machine which I had not seen before. He explained the pros and cons of the machines that I had already considered and gave me a few... See more
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Review summary
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Reviews shaping this summary
Long time customer. Bought a lever machine and grinder ten years ago (still going strong), and have been subscribing for coffee for the last few years. Recently ordered new burrs for my grinder - in s... See more
I have my coffee on subscription, which means I can order it as and when I want to suit my usage. I buy a kilo of beans as it is the most economical way of purchasing, keep in an air tight container... See more
OK I'll be honest and frank.. when dealing with an online company I expect them to be efficient, prompt, courteous and good for their word. Given that, it all to often transpires that their measur... See more
Company details
- #9 of 37 best companies in Coffee machine supplier
- #21 of 62 best companies in Coffee Roasters
- #17 of 54 best companies in Coffee store
- #15 of 51 best companies in Coffee wholesaler
About Bella Barista - For Coffee Lovers
Written by the company
- Simply put...we're passionate about coffee.
- We sell the best coffee machines for the home and for commercial use.
- Have you tried our coffee? We have our very own coffee roastery.
- We roast 100% Arabica coffee fresh every week. Subscriptions are available.
- If you're interested in starting your own coffee shop or roastery, please visit us. We have everything you need on display and in stock at our showroom.
- We install commercial coffee machines within the midlands area. (UK)
- UK Stockist of Rancilio, Rocket Espresso, La Marzocco, Expobar, Mazzer, Compak, Bezzera, Quick Mill, ECM, Profitec and many more.
Bella Barista was created in 2003, with the aim to simply offer high quality gourmet coffee machines for the home. With an ever expanding range and thankfully a wonderful loyal customer base, we continue to make strides forward .
From our humble online beginnings Bella Barista now has established a market reputation for high coffee quality machines at the best value. Every order is handled and packaged with loving care to ensure complete satisfaction on the day your goods are received. We want all our customers to benefit and receive great value items with a level of service that only comes from many years of experience.
Bella Barista
Written by the company
- Satisfaction Guaranteed
- Fully stocked Parts and Accessories *Engineer on hand for servicing and maintenance. *Large stocks of spares and able to source spares for all machines sold. *BS EN ISO 9001:2000 Quality Assured *Parent Company has supplied the commercial coffee market since 1983 Contact details. Phone: +44 (0)1933 273275 Fax: +44 (0)1933 229025 www.bellabarista.co.uk E-Mail:contact@bellabarista.co.uk ALL NEW Bella Barista coffee machines come with a 2 year back to base parts & labour warranty.* All the coffee machines we sell are based on commercial machines which benefit from a certain amount of after sales care. At Bella Barista we are fortunate with our in house division (Towability, UK mobile catering manufacturer) to be able to offer a range of skills and expertise not usually found in general coffee machine retailers. It is of continual surprise to us that people will buy machines from internet suppliers that have no provisions or inclination to offer a reasonable after sales service and we are continually asked by people that find they have a machine that is not working (not supplied by Bella Barista) if we can help, but only Bella Barista customers have access to the full Bella Barista afters sales care. Even after two years we continue to ensure you wake up to great tasting coffee each and every morning. Most often we can diagnose common problems and resolve them quickly over the phone or email. We also keep a large number of parts and accessories in stock, that's not listed on the website.
Contact info
Nene Court, NN8 1LD, Wellingborough, United Kingdom
- 01933 273275
- contact@bellabarista.co.uk
- bellabarista.co.uk
4.8
Excellent
10k reviews
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This company invites their customers to review, whether positive or negative
Replied to 7% of negative reviews
Typically replies within 24 hours
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Coffee from the heart
Just wanted a cup of coffee one day so we walked in and got chatting. Now we keep returning. Everyone is so knowledgeable about the coffees and how they get from grower to customer.
..... And the coffee is delicious!
18 June 2026
Perfect experience as always with BB
19 June 2026
Always excellent service and a great…
Always excellent service and a great selection of freshly roasted coffees to choose from.
19 June 2026
Great interaction & service
Great interaction and demonstration by Marco. Excellent customer service, definitely recommend to pop down to their store.
19 June 2026
Really knowledgeable and helpful staff
Really knowledgeable and helpful staff.
I enjoyed the complementary coffee
22 May 2026
OK I'll be honest and frank.
OK I'll be honest and frank..
when dealing with an online company I expect them to be efficient, prompt, courteous and good for their word. Given that, it all to often transpires that their measure is more to be gauged by how they deal with obstacles.
I can say without reservation that Bella Barista delivers not only on the former but excells on the later with an after sales second to none.
Recommend them, hell yes. Use them again without hesitation, indubitably.
16 June 2026
Excellent service fantastic coffee there EMBANKMENT COFFEE
Excellent service fantastic coffee
15 June 2026
Exactly the right part quickly…
Exactly the right part quickly delivered. Fixed the problem.
14 June 2026
Long time customer
Long time customer. Bought a lever machine and grinder ten years ago (still going strong), and have been subscribing for coffee for the last few years. Recently ordered new burrs for my grinder - in stock, delivered next day with some reject bean to season the burrs once fitted. Perfect. Always helpful advice too. Would 100% recommend.
1 May 2026
Very good experience with a warranty repair
I had a very good experience with a warranty repair. I was kept updated throughout including confirmation of the delivery to Bella Barista, and also the progress of the repair. Questions were answered promptly and goodwill was offered preemptively due to a minor delay. I'm happy with this service.
12 June 2026
Really good coffee and great customer…
Really good coffee and great customer service. Communication all the way from receipt of order to delivery. Highly recommended.
12 June 2026
Communication was great
Communication was great. Staff kept their word and informed me immediate once the item was back in stock. Answered all my questions expediently. Sterling service so far. The item hasn’t shipped yet as I asked for it to be delivered on the 24th of June only
11 June 2026
Very quick despatch of spare parts
Very quick despatch of spare parts. However order was short, and whilst this was quickly rectified no apology was given.
11 June 2026
Another Embankment coffee delivered…
Another Embankment coffee delivered with aplomb. Fabulous blend keep up the good work 👍
9 June 2026
Used twice so for so good
Used twice so for so good. It would be nice for their after sales care to be a bit better. I bought a Flaire 58 +2 from them in February. I reached out to them via the email because when I was pouring a shot the safety retaining clip on the lever came loose when pouring a shot and I ended up pressing down on the side of the ring damaging the ring on the plunger slightly. I never heard back from them. I still have a slight dent on the plunger where I was pushing down. I have managed to sort the clip properly. I am looking to upgrade soon to a ECM machine and that’s the only thing that is deterring me from buying from them again.
But as far as delivery goes no complaints.
8 June 2026
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