Tried to order wine glasses from Belleek only to be told that they don't ship to Scotland because their courier charges too much! Pathetic that a company, based in the UK, is quite happy to leave pote... See more
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Yet again, you provided fantastic service. I order 6 products from Belleek and Aynsley ranges - they are all beautiful, high quality and so nicely boxed and presented. I am delighted, as 4 of the ite... See more
I recently purchased some glasses from Belleek Pottery. Two of the glasses had air bubbles. I emailed customer Service and within one working day, replacements were on the way.The person dealing with... See more
I recently ordered some crystal Erne Wine glasses and tumblers. They were delivered very quickly and the tracking app was helpful. They are absolutely beautiful and I am very impressed with the qua... See more
Company details
Information provided by various external sources
Established in 1857, Belleek is the owner of Aynsley, Galway Irish Crystal and Belleek Living brands. Dining & Entertainment | Homeware | Wedding Gifts | Giftware| Personalisation
Contact info
Main Street 3, BT93 3FY, Belleek, United Kingdom
- 02868658501
- customerservices@belleek.ie
- belleek.com
4.2
Great
850 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Buyer beware when purchasing any…
Buyer beware when purchasing any electrical from Belleek They sent the wrong outlet plug which was a UK to America and they act like its my fault and want me go purchase an adaptor to make the luminar work.Poor customer service poor quality control the Moore Family Trust should take a look of their employees at a closer glance. Was a christmas gift for now 2 disappointed girls Send me the adaptors Ms Tanney she needs customer skills and public relation classes After great review this problem has been resolved on the higher up chain of command there is a light at the end of the tunnel its just getting to the other side Thanks Belleek you are going to make these two little girls smile when its lit.Thank you Pauric McDermott for you expertise
9 January 2024
Unprompted review
I have not received my frames or…
I have not received my frames or Christmas ornament
27 December 2023
Great service as always everything is…
Great service as always everything is well packed no problems
27 December 2023
Well packaged goods
27 December 2023
Excellent delighted with my purchase
Excellent delighted with my purchase. Well packaged and arrived safely
27 December 2023
Christmas memory decorations.
I have collected Belleek Christmas decorations for over 10 years now, needing 6 of the same and now 4 of the same for each one of my sisters so we all have the same collection in memory of my Mum , Dad and sister and now brother. It's not easy getting the living collection and all the same, I will be buying straight from you now. Thank you for making online experience easy and quick to deliver. Only one year I couldn't get.
27 December 2023
Website clear & easy
Website clear & easy.
Delivery was very efficient & goods are perfect quality and standard
27 December 2023
Making memories since 1875
Making memories since 1875. Not! Guess they don't bother anymore. My order was cancelled today. It took them 6 days to cancel it and inform me. Then they offer me 20% of my next order. Why would I bother ordering from them again, only to be disappointed. Now I am down a christmas present which I need to sort with 3 days to go. Poor show guys.
21 December 2023
Unprompted review
Very long delivery
Ordered for a secret santa and assumed since this company was based in Ireland that the item would arrive quickly, I received confirmation that the order was completed 6 days again and still no sign, I emailed 2 days ago with no response..unfortunately I ended up having to go last minute to buy something else as it didn't arrive and no response to my request to cancel
13 December 2023
Unprompted review
never received order
never received order, never got confirmation of order email and had to get refund from paypal - I would normally suspect that the site is scam fraud site with such activity
12 December 2023
Unprompted review
Very happy with my order as was my…
Very happy with my order as was my recepient ( it was a gift).
24 November 2023
Always good quality I love it
24 November 2023
It was a great service
24 November 2023
The after service we received was 100%
The after service we received was 100%. A great company
Thank you
AW
24 November 2023
Just beautiful
Great service beautiful quality. A reminder of my dad to hang on our Christmas tree
25 October 2023
Ordered the mugs I wanted
Ordered the mugs I wanted. Very quick delivery and very well packed
25 October 2023
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