Belles & Co. Reviews 476

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

No products received. No tracking information. One generic email response. My teen daughter was excited to use her birthday/Christmas money to purchase your product. On check out she was charged tw... See more

Rated 1 out of 5 stars

Cecily I emailed them and told them that my order didn't come, and they told me that I didn't order and scammed me. I did order it, and it showed up on my Capital One app and said the order went... See more

Rated 4 out of 5 stars

Really beautifully patterned shorts in comfortable material. Unfortunately the sizing is a bit on the small side, whereas the info said to size down if in doubt. The shorts still fit but the material... See more

Company replied

Rated 5 out of 5 stars

Absolutely love Belles & co, regular length, supper high waisted leggings. The range of floral patterns are just amazing. I always get positive comments on them. They wash really well (inside out) &... See more

Company details

  1. Activewear shop

Information provided by various external sources

ActiveWear & CasualWear leggings you'll love!


Contact info

2.9

Average

TrustScore 3 out of 5

476 reviews

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Rated 5 out of 5 stars

This was my second order with Belles &…

This was my second order with Belles & co and won’t be my last! The quality is amazing and long lasting. I am very active and run daily so my leggings have been put to the test. Also love the choice of patterns. Highly recommend.

19 November 2021
Rated 5 out of 5 stars

A really lovely company to buy from

I’ve bought from Belles & Co a couple of times now, and will definitely be doing so again. Beautiful leggings, super speedy delivery, pretty packaging and brilliant customer service. I honestly have nothing bad to say about this company.

15 November 2021
Rated 1 out of 5 stars

Poor customer service

Poor customer service. I ordered 2 pairs of leggings on 16th August. I received one pair reasonably quickly. The second pair I knew were on a back order due in by the end of August. I contacted them several times to follow up about the 2nd pair. Each time they said they were due in within the next few days and would be posted out. Each time this never happened. Last weekend out of the blue they just refunded me for the missing pair. Once again no forthcoming communication from at all from them. Not even an honest explanation that they could not supply what I had ordered or an opportunity to order an alternative. The only time they contacted me was in response to my emails. At no point did they initiate any communication to keep me updated. Very disappointing to put so little value on customer service.

11 November 2021
Unprompted review
Belles & Co. logo

Reply from Belles & Co.

Hi Sandy, I’m so sorry your preorder of the Kate full length leggings was delayed, and that you were disappointed with my communication. In recent months the delay in receiving shipments has been unprecedented, unpredictable and so frustrating. I’m so sorry for all the inconvenience. I am still awaiting delivery of restocks but felt it best to refund you as opposed to more delay. Preorders were stopped completely in light of the transport unpredictability and I only despatch in stock items - these go out same day via Royal Mail 24. As soon as the restocks finally get here I will make an announcement, but once again, I’m truly sorry for the disappointment. Sarah x

Rated 4 out of 5 stars

Love the fabric and good communication

Love the fabric and good communication. Find them a bit short in the body but not a huge issue.

9 November 2021
Belles & Co. logo

Reply from Belles & Co.

So pleased you love them! I can see from your order that you purchased the Black Bee MID RISE waist capris in the £10 clearance sale. All of our mid rise activewear has been discontinued and popped in the bargain sale, as our new SUPER HIGH waist range are 3-4 inches higher giving full super high tummy coverage. You are more than welcome to pop the mid rise capris back to us using our FREE Royal Mail returns service if you would like :-)

Rated 5 out of 5 stars

These leggings are a great fit with a…

These leggings are a great fit with a lovely buttery feel to them; very comfortable and the designs liven up any day whether you’re working out in them or just dropping the kids at school. They were delivered quickly and when they said they would be. I’ve ordered another pair as I couldn’t decide on which design I liked best!

19 October 2021
Rated 4 out of 5 stars

Lovely leggings for running / exercise / just for comfy wearing

Lovely running leggings - vibrant colour, the zip pocket at the back is big enough for a smartphone, and they feel good on. The only reason I didn’t give 5 stars is due to delivery difficulties, but I’m very glad I waited rather than cancelled the order. I would definitely order again… just not if I was in a hurry 😂

13 October 2021
Belles & Co. logo

Reply from Belles & Co.

So pleased you love them Jane! Thanks so much for leaving a review :-)

All in stock items despatch same day 1st class via Royal Mail and typically arrive next day.

Your order was a preorder which was unfortunately impacted by unprecedented delays, as many businesses have sadly faced in recent months. We're so sorry these unforeseen circumstances affected your preorder.

We no longer offer preorders for this reason - every item online is physically in stock and will despatch same day, 1st class :-)

Rated 5 out of 5 stars

Lovely leggings

Delivered quickly. Leggings are nice and thick. Beautiful design. The cropped 3/4 length is just about long enough to wear as full length on me as I’m about 5’2”. Would be good if they had a separate petite range.

12 October 2021
Rated 5 out of 5 stars

Love these!

Bought my first pair at the beginning of the year, loved them so much, I bought another pair in the summer! Such pretty design and great quality. Cropped version are just perfect for those of us with shorter legs! Great service and super quick delivery too. Very happy customer 🌟🌟🌟🌟🌟

7 October 2021

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