Bell Tent Village Reviews 

156
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I didn’t receive a tent ! My order was processed and money taken, I received a QR code to track my 1-2 day delivery. Day 2, I went to track my delivery but couldn't download the QR code so I contacte... See more

Rated 5 out of 5 stars

We ordered a 6mx6m canopy at the end of February 2023 and expected a few weeks until delivery but time stretched on, and after chasing up, we were offered a loan canopy while we waited. The offer was... See more

Rated 5 out of 5 stars

The 4 x 4m Bell Tent Awning was Awning-some. Just perfect for the weather over summer great shade in the baking heat and made eating and cooking super easy in the rain. The pegs are really robust an... See more

Rated 5 out of 5 stars

I am so pleased that we decided to use an extra footprint groundsheet under our 5-metre bell tent. Everything matched up neatly, and the double base layer is keeping everything nice and dry. This is... See more

Company details

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Home of luxurious canvas Bell Tents.


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4.0

Great

TrustScore 4 out of 5

156 reviews

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4.0

All reviews

(156)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

I didn’t receive a tent !

I didn’t receive a tent ! My order was processed and money taken, I received a QR code to track my 1-2 day delivery. Day 2, I went to track my delivery but couldn't download the QR code so I contacted Bell Tent Village, I was told the tents were sold out and I wouldn't receive one. When I questioned they had sold out I was told "yeah sure it has", absolutely no apology for the mistake! Bell Tent Village did not inform me they had sold out, it took me to contact them with a question about the QR code for them to then tell me! I was offered a better tent with a 10 day wait but I needed the tent that weekend so did not take the offer. They told me my refund would be almost instant as I paid by paypal, I needed the money to purchase another tent elsewhere for the weekend. Over 2 weeks later and the money is still not back in my account! No tent, no money! Disgusting Customer Service!

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic tent, and great customer service!

I bought a 5m XL bell tent with a free internal tent and porch - there were some issues adding the items to basket, but after getting in contact, Bell Tent Village were quick to sort this out for me :)

The tent itself is lovely, really well made, heavy duty and luxurious - we took it for a long weekend camping by the sea in Wales, and it held up admirably, keeping us cool in the sun during the day, and warm and cosy in the evenings. Unfortunately there was torrential rain on our last night, but we stayed perfectly dry, with no leaks at all.

We're really happy with it, and so glad we spent that little bit more on a decent canvas tent than a cheaper synthetic one - it made the camping experience so much more enjoyable!

17 July 2024
Rated 5 out of 5 stars

Excellent service

Got great service when buying our bell tent. Needed fast delivery, no problem & great communication when asking about stock, delivery times etc.

18 August 2024
Rated 5 out of 5 stars

Beautiful and smart

Great customer service when technical problems occurred on the website. Beautiful tent, really quality. I can see my family and I enjoying it for years to come

13 May 2024
Rated 5 out of 5 stars

I absolutely love my bell tent

I absolutely love my bell tent, and accessories purchased from you. It's so pretty and fits the garden beautifully. It's great for yoga , chilling out , and reading and of course sleeping in. It's very cosy with the coir matting which keeps the floor warm . Brilliant!

27 April 2024

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