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Belong Reviews 1,081

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitudes, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is frequently described as excellent, with consumers noting the efficiency and ease of their overall experience, including quick response times and a smooth user experience. However, some people were dissatisfied with the company's responsiveness, mentioning significant delays in communication and resolution of issues. A few other people also felt that the process was complicated and lacked professionalism, with some even reporting concerns about fees and a perceived lack of care for clients.

What people talk about most

Staff

Consumers generally find staff to be positive, highlighting their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service. Many customers are very happy with the service provided,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising agents for being committed to details,... See more

Response time

Customers generally appreciate the responsiveness of the service. Many reviewers highlight quick replies and... See more

User experience

Clients share positive opinions on user experience. Many customers report having an amazing, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Marcio kept us informed as to what he was finding as he worked on the washer. Upon locating the problem he promptly fixed and, cleaned up the area made sure we didn't have any more questions. Any th... See more

Company replied

Rated 5 out of 5 stars

Belong managed my house on Tradewinds in San Jose, California. There were zero issues and the rent was always on time. Interaction with Belong was minimal while they managed my property..

Rated 5 out of 5 stars

This is my first time dealing with a property Management company. To date my experience has been great. Very professional and on point. I believe I've found the perfect company to represent us. The fi... See more

Company replied

Rated 5 out of 5 stars

Its going to be my 3rd year with Belong, to be honest i have a very regards towards the team, who actually are well connected within the staff members and have a wonderful hospitality traits. I have m... See more


Company details

  1. Property management company
  2. Estate Agent

About Belong

Written by the company


Belong. Powered By AI. Made And Loved by People.

Belong is transforming the property management experience for homeowners and residents alike. We connect homeowners with fully-vetted residents, ensuring homes are well-maintained while delivering consistent rental income through our Guaranteed Rent program—homeowners get paid on time, every time, even if the resident misses a payment.

Our tech-driven platform simplifies every aspect of home management, from leasing and maintenance to financial tracking and transparent communication.

For residents, we offer thoughtfully maintained homes, responsive service, and flexible payment options, creating a seamless rental experience.

With a commitment to exceptional service, proactive care, and trustworthy management, Belong makes renting and property management stress-free and rewarding for everyone involved.

Experience a new way to manage or rent your home—experience Belong.

Guaranteed Rent with Belong

Written by the company

Peace of Mind for Homeowners – Rent Paid On Time, Every Time
Belong’s Guaranteed Rent program ensures homeowners receive their rental income on time, every month—no matter what. Whether your resident pays late or encounters financial difficulties, you’ll still get paid promptly. This innovative approach to property management eliminates the stress of unpredictable cash flow, giving you the financial stability and peace of mind you deserve. With Belong, you can trust that your home is in great hands, your residents are fully vetted, and your rent is always guaranteed. Join thousands of homeowners who rely on Belong for seamless property management and Guaranteed Rent.
Your Income, Your Security—Guaranteed
With Belong, you never have to worry about late or missed rent payments. Our Guaranteed Rent program ensures that your income is secure, allowing you to focus on what matters most while we take care of your property. From finding fully vetted residents to managing maintenance and repairs, we handle every detail of property management with care and precision. Experience a worry-free way to rent out your home with Belong by your side.

Belong’s Homeowner Guarantees

Your peace of mind is our promise.

At Belong, we’re committed to making your property management experience worry-free. That’s why we stand by these guarantees: (1) Guaranteed Rent – You’ll receive your rent on time every month, even if the resident pays late or misses a payment. (2) Fully Vetted Residents – Every resident is carefully screened to ensure they are the right fit for your home. (3) Proactive Maintenance – We keep your home in top shape, addressing maintenance requests promptly with trusted vendors. (4) Transparent Communication – You’ll always be in the loop about what’s happening with your property through our intuitive platform and dedicated team. These guarantees are designed to provide financial stability, exceptional service, and total confidence in your partnership with Belong. Discover the Belong difference today.

Contact info

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Get Guaranteed Rent Today!

Get a full year of guaranteed rent payments on the first of each month

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great experience!

Charles was on time, kind, professional, efficient and cleaned up after himself considering how much of an undertaking installing 2 new toilets is.

5 March 2026
Rated 5 out of 5 stars

Great experience!

Jefferson Velasquez Ramos from Belong Home is a truly helpful person. Providing clear communication and swift response to ensure that every issue is resolved properly and promptly.

5 March 2026
Rated 5 out of 5 stars

Gianella Espichan and Daniel - Excellent!

Gianella Espichan and Daniel were very responsive and patient! They took extra steps and made an effort to get me the information I needed to help make my decision. I would strongly recommend working with either of them.

2 March 2026
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Reply from Belong

Hi Charles! Thank you so much for your kind words and review!
We’re thrilled to hear that Gianella and Daniel were responsive, patient, and went the extra mile to provide the information you needed. Helping you feel confident and informed in your decision is always our top priority.
We truly appreciate your recommendation and are grateful for the opportunity to assist you. We’re always here to help!

Rated 5 out of 5 stars

Juan has been great to work with…

Juan has been great to work with throughout the process. He’s responsive, professional, and always clear in his communication. He made everything smooth and straightforward, and we truly appreciate the support. Looking forward to continuing to work with Juan and the Belong Homes team.

3 March 2026
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Reply from Belong

Thank you so much for your kind review!
We’re delighted to hear that working with Juan has been such a positive experience. His responsiveness, professionalism, and clear communication are qualities we truly value, and it’s wonderful to know they made the process smooth and straightforward for you.
We’re grateful for your partnership and look forward to continuing to work together!

Rated 5 out of 5 stars

My tour was great

My tour was great. I really appreciate the agent who met with me and took the time to show us the home last minute. She was very accommodating and professional.

2 March 2026
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Reply from Belong

Hi Geralyn! Thank you for your wonderful feedback and review!
We’re so glad to hear your tour was a great experience. It’s fantastic that our agent was able to accommodate a last-minute showing and provide the professional service we strive to provide.

Rated 5 out of 5 stars

“The entire home process was executed…

“The entire home process was executed with exceptional professionalism and efficiency. From the initial application down to the interview, every step was clearly communicated, well-coordinated, and handled with precision. What could have been a stressful experience was instead seamless and straightforward. The team demonstrated strong attention to detail, timely follow-up, and a genuine commitment to ensuring everything moved smoothly. I truly appreciated how organized and efficient the process was, making the overall experience not only simple but genuinely enjoyable. I would highly recommend their services to anyone seeking a streamlined and well-managed home journey.

2 March 2026
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Reply from Belong

Thank you so much for this incredible feedback, Ambra!
We’re truly grateful for your thoughtful words and are thrilled to hear that your home journey felt seamless, organized, and enjoyable from start to finish. Providing clear communication, timely follow-up, and a well-coordinated process is exactly what we strive for, and it’s wonderful to know that came through in your experience.
Thank you again for your recommendation. We’re honored to have supported you and are always here if you need anything in the future!

Rated 5 out of 5 stars

We were very reluctant hiring a…

We were very reluctant hiring a management company for our house. I have friends who have had bad experiences with management companies. With belong, we didn't have a worry. I will definitely recommend them and will be using them again in the future

2 March 2026
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Reply from Belong

Hi Jim! Thank you so much for sharing this.
We completely understand the hesitation that can come with hiring a home management company. That’s why we very work hard to build trust, communicate clearly, and handle every home with the same care we would our own.
We’re so glad to hear that your experience with Belong gave you peace of mind. We truly appreciate the review and recommendation.

Rated 5 out of 5 stars

These guys blew my mind...!

This is my first time dealing with a property Management company. To date my experience has been great. Very professional and on point. I believe I've found the perfect company to represent us. The first week gave us 25 views in which we had 9 follow ups. I know we'll be signing our first contract anytime. The proof is in the numbers. I don't think I could've gotten this kind of exposure on my own. In all, well worth the investment to work with such professionalism.

2 March 2026
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Reply from Belong

Hi Rick! Thank you so much for sharing your experience! We’re thrilled to hear that your experience with us has been so positive and that our efforts are delivering the kind of exposure and results you were hoping for. Your kind words about our professionalism and dedication truly mean a lot. Our goal is always to make the home management process seamless and successful for our members. We are here to support you every step of the way!

Rated 5 out of 5 stars

Juan is very helpful and It's great to…

Juan is very helpful and It's great to work

2 March 2026
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Reply from Belong

Thank you for your kind words and review!
We’re so glad to hear that working with Juan has been a great experience. We appreciate your partnership and look forward to continuing to work together!

Rated 5 out of 5 stars

Gianella was amazing

Gianella was amazing! Friendly, kind, knowledgeable about the process which made the process easy.

28 February 2026
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Reply from Belong

Thank you so much for the wonderful feedback and review, Ashley!
We’re thrilled to hear that Gianella made such a positive impact on your experience. Her friendliness, kindness, and knowledge are exactly what we hope every member feels throughout the process, and we’re so glad she helped make everything easy for you.
We truly appreciate you taking the time to share this and are here for you anytime you need us!

Rated 5 out of 5 stars

Nathan was great in answering my…

Nathan was great in answering my questions and concerns I had.

27 February 2026
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Reply from Belong

Hi Eric! Thank you for your kind feedback and review!
We’re so glad to hear that Nathan was able to answer your questions and address your concerns. Providing clear, thoughtful support is something we take seriously, and it’s wonderful to know you felt well taken care of.
We are always here to help!

Rated 5 out of 5 stars

Great and timely communication

Great and timely communication. Fast responses.
Fast payment!

27 February 2026
Belong logo

Reply from Belong

Thank you for sharing your experience!
Ensuring timely updates and fast payments is important to us, and it’s wonderful to know it made a positive impact for you.
We truly value your partnership and look forward to continuing to work together!

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