Very disappointed..chose Can't help falling in love which is written inside the box...only to play with the of You are my sunshine......miss match
Company replied
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Very disappointed..chose Can't help falling in love which is written inside the box...only to play with the of You are my sunshine......miss match
Company replied
I’ve emailed repeatedly since my non arrival of goods. All polite emails asking why my order was not fulfilled and as I’ve just seen others now have been. I would happily have removed my negative... See more
Ordered on the 2nd October. Emailed this Wednesday and have not had a response yet and my item hasn’t arrived either. Please can you look into this? EDIT: received a phone call from a lovely lady a... See more
Company replied
I was apprehensive at first, to purchase a dining table and chairs from an online company, however it was exceptionally easy to speak to the team and they reassured my concerns. I adore the set... See more
Radlett , United Kingdom
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Love my autumn wreath for the door. Amazing quality and really good customer service.
We ordered a new bed through Benatti it is beautiful as we expected!!
Great customer service, always kept us up to date with your order and great value for money
Would highly recommend
Natti helped me fine a lovely side table. Natti sent me a selection of tables and helped me chose the best one to suit my room. Great personal service, would definitely buy from Benatti again. Thank you
What can I say.... Benatti provides a 1st Class service. I have always been very happy with all of my purchases. Everything has been delivered within the stated times. With a global pandemic going on I can only imagine how hard this must be on small companies but Benatti has always maintained high standards of service. I can’t wait for my latest purchase to arrive.
Thank you to all at Benatti
Phenomenal service from Natti, my parcel got lost in the post for around a month and I emailed within 24 hours she got in touch with me and was on the phone to Royal mail and has managed to get my parcel redelivered. First-class treatment! And beautiful products
Lovely products, great service! Would definitely recommend Benatti for their lovely products and great customer service. Gorgeous and fairly priced
Amazing customer service, I had some questions and they answered in a timely manor and had such a personal touch.
Posted on time and such good quality goods. I will defiantly be buying from them again.
I have nothing but good things to say about this small, independent business. The service was smooth and delivery was within the stated time. I had questions about my purchase and the standard of customer care was very high. When the items I ordered arrived I found them to be of the highest quality. Will definitely be a returning customer to this furniture boutique.
Fantastic service, speedy delivery and stunning mirror delivery! Thank you so much 😊
Couldn't be more impressed with the all round service I received. Communication via instagram was excellent and speedy, I was able to confirm availability and delivery prior to purchase. Placed my order and within 2 days I had received it.
Item arrived well packaged and was exactly what I was after. No hesitations in recommending and ordering again from benatti-london.
Thank you 😊
Really pleased with my purchases. They look great. Quick service despite them being shipped to Europe during lockdown.

Reply from benatti-london.com

Reply from benatti-london.com
Absolutely stunning product defiantly recommend quick delivery an great value for money
I was apprehensive at first, to purchase a dining table and chairs from an online company, however it was exceptionally easy to speak to the team and they reassured my concerns.
I adore the set and it was better than expected! I have since ordered mirror, baskets and a rug!
Thank you Benatti you're truly the perfect site!! Xx
So happy with my order, I’ve recommended you to all my friends. Thank you
Ordered on the 2nd October. Emailed this Wednesday and have not had a response yet and my item hasn’t arrived either. Please can you look into this?
EDIT: received a phone call from a lovely lady at Benatti explain dispatch days which I had missed on the website. Now eating a slice of humble pie and sending wellness to this small company during Covid times! :)

Reply from benatti-london.com
My wife spent a considerable time looking for chandelier lights and found one she liked I went to order it and paid for it which all went through.. The next day told me the manufacturer have discontinued with the product and yet still showing on their website...
Only good thing is they refunded the money back quickly...
Amazing company, such beautiful products and really amazing prices. Thank you so much Benatti I have recommended you to all of my friends!! 💞
Benatti-London have an amazing range of high quality products, after purchasing the Alice Mirror we are very happy with the new addition to our home. Their customer service is exceptional and after not looking at the delivery date they offered to hand deliver the item early in time for my partners birthday. Thanks again and I look forward in ordering from you in the future.

Reply from benatti-london.com
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