benchhome.com Reviews 3

TrustScore 3.5 out of 5

3.3

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3.3

Average

TrustScore 3.5 out of 5

3 reviews

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Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY I ordered a small coffee table. For no apparent reason they chose to send it in two parts. They did not tell me. I got what appeared to be duplicate demands for import duties from a DPD email address linked to their company. Having paid one I replied to query the other. No response. They now claim that they both sent me these emails....but also that they were nothing to do with them when I replied and got nop response. They want me to pay them more money to get the other half of the table that I ordered. And it is my fault. No acknowledgement that the above is a mess. No acknowledgment that getting duplicate demand for import duties for one product looks very suspect. They blame me for 'declining' to pay import duties when I had already paid once! Emailing them is like talking to a brick wall. AVOID AVOID AVOID

29 October 2025
Unprompted review
Rated 5 out of 5 stars

I love this store

I love this store. I discovered it years ago while visiting San Diego. Because of Covid and distance ( I live out of state) I now shop online. They have the cutest and best gift ideas. I have already begun my Christmas shopping with them. I enjoy reading their decorating ideas too. I give them five stars!

19 August 2021
Unprompted review

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