bennetts-butchers.co.uk Reviews 

545
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 233 reviews, reviewers had a great experience with this company. Customers frequently note the exceptional quality, amazing taste, and generous portions of the fresh meat products available. Consumers also appreciate the very reasonable prices and the smooth, highly reliable delivery service that arrives on time. People often mention that shopping here is completely hassle-free and truly satisfying. Some reviewers were not happy with order accuracy, noting that specific items were occasionally missing or incorrect upon arrival. A few customers also experienced occasional problems regarding packaging conditions or delivery handling during hot weather periods. Fortunately, the team is known to resolve these minor fulfillment issues quickly and fairly for buyers.

What people talk about most

Quality

Reviewers mention positive feedback about quality, highlighting that the meat is consistently exceptional,... See more

Product

Consumers find product to be positive, highlighting top quality meat and excellent flavor. Reviewers... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that goods arrive on time and are... See more

Order

Reviewers highlight ambiguous aspects of order processes, with experiences varying widely among consumers.... See more

Price

Customers consistently note positive experiences with price, highlighting reasonable costs and exceptional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The delivery was not great and just left on my doorstep. I had been waiting so brought it in before it could be stolen. Opening the box was slightly concerning, everything was covered in blood, i... See more

Rated 5 out of 5 stars

Always good quality meat delivered to your door. Can't find a local butcher to match price or service. In the 2 years I've been using Bennetts I've never had a problem with deliveries or sending wrong... See more

Rated 5 out of 5 stars

Great meat have recommended , sadly my sirloin steaks missing from bbq pack which was very disappointing I have been advised after a couple of days it will be added to My next order , I haven’t mark... See more

Rated 5 out of 5 stars

Visited them many times over the years but much more frequently in the past couple of months Fabulous dry aged Hereford beef and Tomato Sausages Very friendly staff and even provided with the mai... See more


Company details

  1. #27 of 33 best companies in Butcher
  2. #8 of 9 best companies in Meat Processor
  3. #22 of 27 best companies in Meat Products
  4. #11 of 11 best companies in Meat wholesaler

Contact info

4.1

Great

TrustScore 4 out of 5

545 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.1

All reviews

(545)

215 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

marvellous

good efficient delivery
goods as excellent as always (would not go back otherwise)
still do not know how to use the loyalty points

28 October 2025
Rated 4 out of 5 stars

I would have preferred to know…

I would have preferred to know beforehand that the leg of lamb would be frozen.
That aside the to side that arrived I shared with my son & daughter for their Christmas& I can only assume that it's good quality as I've not had too many bad experiences with Bennetts.

28 October 2025
Rated 2 out of 5 stars

Poor quality mear not recommended

Just ordered pork steaks lamb steaks and rib eye steaks all meat was a very poor quality very tough difficult to eat this is the second time I have bought from this company first time very good but now standards have dropped Will not order again or recommend

18 October 2025
Unprompted review
Rated 1 out of 5 stars

Ordered £140 worth of meat. Recived rotten chicken

Ordered £140 worth of meat.
The chicken was rotten and I mean rotten.
The smell nearly had me being sick in my kitchen. The rest of The order was beef and luckily survived The transit.
The real joke is the customer service. Emailed my issue straight away no reply
Messaged on Facebook The next day to no reply. So rang The butchers shop in Morley on the Monday explained my issue, a lady advised Phil was out (you know the happy now then how are you guy)but would call me tomorrow. I rang again on the Tuesday afternoon as again no contact made from them. Then I get Mr fake happy Phil ring me back. 0 customer service didn't even speak when I answered The phone, had a moody snappy childish attitude as though I was in the wrong for (in his words moaning about receiving £30 of rotten chicken breast).
Not one bit concerned at all that he is shipping rotten meat all around the country.
And The potential damage he could do to people if they ate it.
Absolutely disgraceful.
Not my first order with them but will definitely be my last.
He did refund me but that really was the least of my concerns tbh.
I even offered to send it back to him at my cost so he could smell for himself (I sealed them in bags and froze them immediately after opening)
Wasn't interested.
It's shocking really, should be banned from sending food anywhere because it's clearly not being shipped in a suitable way.

17 October 2025
Unprompted review
Rated 1 out of 5 stars

The one in Morley I’ll never go in to…

The one in Morley I’ll never go in to again after today the girl with pony tale very rude also before the female staff were all swearing as I walked in using the ? Word absolutely rude staff and very over priced used to be a good butchers when the other guy ran it not no more meat stinks too and it’s off dnt last long

26 September 2025
Unprompted review
Rated 1 out of 5 stars

Very poor reliability, with zero customer service.

A previously excellent company that I have recommended to numerous friends & family, but sadly no longer !! I received an order on 12 Sept with the vast majority of items missing, despite the payment being taken on 31 Aug. Two weeks later and despite sending numerous emails, online messages and voice messages - nobody has had the decency to reply or even acknowledge any of the emails/messages.

23 September 2025
Unprompted review
Rated 1 out of 5 stars

Rotten meat co& delivery service.

Ordered arrived unannounced dumped in warm taxi office by Bennetts delivery service only notified by taxi office about parcel as customers complained about stench from box while waiting for cab delivery instructions given which Bennet's & delivery service ignored eventually received phone from Bennet's very polite lady explained had lots of problems with delivery firm but still no refund of meat due .

22 August 2025
Unprompted review
Rated 5 out of 5 stars

My order arrived on time & well…

My order arrived on time & well packaged, unfortunately I had some items missing couldn’t get a reply via email so called them directly and it was sorted out promptly, the missing items were received 4 days later. I’ve ordered several times the meat is very tasty.

27 August 2025

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