Bennetts of Derby Reviews 124

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I emailed customer service to see whether a cup with a little more blue colouring could be sent in my order. They emailed back straight away to say they’d let the picking team know. The delivery then... See more

Rated 5 out of 5 stars

Ordering from Bennetts for the first time i wasn't too sure what to expect when it came to standard of service and delivery. I certainly didn't need to worry. Their website is user friendly and I rece... See more

Rated 5 out of 5 stars

Fabulous service. Very happy with the products. Ordered 3 window boxes on a Sunday evening, which were delivered to me in Belfast, by Tuesday afternoon, at a time when most suppliers are no longer tak... See more

Rated 5 out of 5 stars

Very efficient service, order placed and received within 24 hours. Excellent quality items as the old Bennetts used to sell and I shall definitely look for more items online in the future. I live in N... See more

Company details

  1. Department store

Written by the company

Welcome to Bennetts of Derby. The Worlds Oldest Department Store. #withyousince1734


Contact info

4.9

Excellent

TrustScore 5 out of 5

124 reviews

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Rated 5 out of 5 stars

Familiar name lives on…

Love still having access to the kind of quality products that you could only get at Bennetts.
I have ordered from them twice now and on both occasions the delivery has been fast and delivered by hand as I live locally.
I have been completely satisfied with the items and the whole experience.

24 July 2021
Rated 5 out of 5 stars

Very happy with my mirrors and the…

Very happy with my mirrors and the customer service up to delivery was excellent. The Bennett’s delivery man helped me unpack and check my items over and took away all the packaging and offered to move them inside for me.
I will definitely order from Bennett’s again.

12 July 2021
Rated 5 out of 5 stars

Fabulous service

Fabulous service. Very happy with the products. Ordered 3 window boxes on a Sunday evening, which were delivered to me in Belfast, by Tuesday afternoon, at a time when most suppliers are no longer taking orders or delivering to Northern Ireland, post-Brexit. Very reasonable price, well packaged and reasonable delivery cost too. Thank you!

13 June 2021
Rated 5 out of 5 stars

Great product and delivery arrived…

Great product and delivery arrived timely. Only issue was I recieved no notification when it was going to be delivered and it just arrived one day, luckily my partner was home to receive the parcel.

10 June 2021
Rated 5 out of 5 stars

Amazingly helpful delivery driver

We ordered a Fulbrook mirror for our garden. We are very happy with it. Dave, the delivery driver, went out of his way to be helpful: he carried the mirror to where we wanted it, unpacked it and let us inspect it and then took the packaging away with him.

4 June 2021
Rated 5 out of 5 stars

Really impressed with Bennetts

Really impressed with Bennetts and the service. I had seen a mirror for the garden on another site and came across Bennetts by accident. I found the mirror which was not only cheaper than the suppliers site but also got 10% off. Can't ask for more but not only was the mirror delivered quickly I was surprised to find the driver was from Bennetts and had driven up from Derby to Lancashire to deliver it. Great service and good products.

15 April 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service start to finish

Ordered a mirror (2 websites that I ordered this exact mirror from previously were an absolute mess - one told me (after I chased) that they didn’t have it in stock, and the second arrived smashed in pieces). However BOD provided the swiftest service straight to my door with a lot of care and communication. It was one of the smoothest orders and deliveries I’ve ever had. Brilliant company.

15 April 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

Great service when ordering a lockdown gift for my nephew, was great that they had the product in stock due to them being so popular. Next day delivery was amazing and will definitely be ordering again very soon.

3 March 2021
Unprompted review

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