Bens Bugs Pest Control Reviews 146

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 27 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the fantastic and amazing service provided. Customers consistently highlight the staff's professionalism, friendliness, and extensive knowledge, making them feel understood and well-informed. Many appreciate the clear communication, efficiency, and thoroughness, noting that issues like wasp nests and bed bugs were dealt with quickly and effectively. Reviewers also value the transparency regarding services and fees, with some noting the absence of call-out charges and the provision of practical advice without unnecessary chemical treatments. The promptness of service, including next-day visits, and the helpful follow-ups are frequently mentioned as positive aspects.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its efficiency, professionalism, and... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience with Ben’s Bugs. From start to finish, Leah was professional, friendly, and incredibly thorough. She took the time to explain everything clearly, answered all my questions... See more

Rated 5 out of 5 stars

Amazing service from Bens Bugs Pest Control. Ben is very knowledgeable, he offered a quick service with no hidden fees and was very transparent about what would and wouldn’t work to prevent the probl... See more

Company replied

Rated 5 out of 5 stars

Would highly recommend Ben's Bugs. Good communication, able to attend site on same day that I reported the problem, resolved the problem (2 wasp's nests), reasonable charges. What's not to like!

Company replied

Rated 5 out of 5 stars

Fantastic experience with Bens Bugs. After spotting a potential wasps nest on our property, they provided immediate advice and came round very quickly. Friendly and professional, they dealt with the i... See more

Company replied


Company details

  1. Pest control service

Written by the company

At Bens Bugs, we offer a complete solution to all pest control problems, in both domestic and commercial properties. We offer a one off service for all pest control emergencies and we also offer long term pest control solutions, for example pest control Contracts in Essex.Our engineers are fully qualified and insured. RSPH Level 2 Award in Pest Management


Contact info

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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Rated 5 out of 5 stars

A fantastic service

A fantastic service
We noticed that we had one or two unwanted visitors. I called and spoke to Leah on the Sunday evening she was helpful and very knowledgeable on what we was dealing with. The next day Ben turned up with a happy manner and a helpful attitude to sort out the situation. He came back to check up to make sure all the guests had left . I would completely recommend this team for a quick and professional service.

15 July 2024
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Thank you for your feedback and your 5* review!

We are really pleased we could help and the issue had now been eradicated.

If you ever need us in the future, please do not hesitate to get in touch!
Bens Bugs Pest Control

Rated 5 out of 5 stars

Seagulls

Thanks to Bens Bugs for their friendly and honest service.
Had a problem earlier this year with seagulls nesting behind chimney.
Ben explained that by law he couldn't disturb a nest containing eggs and he came back during the past few months waiting until the chick's had flown away.
The roof has now been bird proofed and I haven't had a problem since.
Brilliant service from Ben and Leah.

9 August 2024
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Nick,
Thank you for leaving us a lovely review.

We are so glad we finally managed to proof against the seagulls.
We will be in touch later on in the year to check on the proofing and make sure it is all in tact for next year!

Thank you,
Bens Bugs Pest Control

Rated 5 out of 5 stars

Bedbug treatment

The team was Super friendly and kept in touch throughout the whole treatment! We had treatment done for some unwanted friends we unknowingly took home from holiday! Very quick response and thorough with the treatment and what we had to do ourselves 🙂 would recommend to anyone!

10 July 2024
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Josh,
Thank you for leaving us a review, we always appreciate hearing from our customers and their experience with Bens Bugs!
We are pleased to hear you are no longer have any unwanted friends!

Please do not hesitate to get in touch if you ever require our services again.

Bens Bugs Pest Control

Rated 5 out of 5 stars

Squirrels and wasps

I had used Ben in the past for removal of squirrels in the loft. Excellent service, so I didn't hesitate to contact him again to help my mother with her wasps. Ben and Leah are very friendly and professional. They answered all my texts promptly and arranged suitable quick appointments. I had a text to say he was 30mins away, that in itself is a great service.
Ben explained exactly the next steps. Wouldn't hesitate to use his expertise again. Thanks.

30 July 2024
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Debbie,
Firstly thank you for thinking of us & reaching out to us a second time.

We are glad we could help and get rid of the wasps this time & thanks for leaving us a lovely review!

All the best,
Bens Bugs Pest Control 🐝

Rated 5 out of 5 stars

Treatment for rats

I can't recommend Ben enough, he was so helpful in treatment of rats in my home - my worst nightmare! Incredibly thorough in his investigation, really helpful and responsive all the time, going above and beyond. I hope I don't have any other issues (!), but if I did, I wouldn't hesitate to use Ben again. 5 stars!

29 July 2024
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Debbie,

Having rodents in your property can be so stressful, so we are so glad we was able to help get rid, once and for all!

Really appreciate you taking the time to review your experience and pleased we could help!
Please do not hesitate to reach out should you need us in the future!

Thanks
Bens Bugs Pest Control 🐝

Rated 5 out of 5 stars

Rats

was recommended Bens Bugs….could hear scratching at night and found droppings, Ben can round and found the problem….rats..a waste pipe had dropped underground enabling them to go under the floor boards and into the house. Ben fixed the problem and rats now gone. Ben was prompt and professional and kept in contact whilst monitoring the situation, would highly recommend

1 June 2024
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Nicola,
Thank you for leaving us a 5* review.

I’m so glad to hear you haven’t had any sightings or activity since Ben last attended.

Please do not hesitate to get in touch should you ever need us in the future!

All the best,
Bens Bugs Pest Control 🐝

Rated 5 out of 5 stars

Top notch service.

Top notch, thorough and efficient service. Ben visited me on two separate occasions and solved my issue perfectly for me.

10 June 2024
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Thank you for taking the time to leave us a review!
All feedback is taken onboard and we love to hear of the experiences, especially when they are 5*

Should you ever need us again, please give us a call!

Thanks
Bens Bugs Pest Control 🐝

Rated 5 out of 5 stars

Friendly and thorough service

Really friendly service from Ben. Managed to sort our issue and made sure to come back multiple times to check it was 100% solved.

16 February 2024
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Thank you for your 5* review!

Bens Bugs Pest Control

Rated 5 out of 5 stars

Recommend 100%

Ben came the same day and was so reassuring and professional. I felt I’d gone 10 rounds with a cheeky mouse I had aptly named Tyson. Ben not only prevented Tyson from insisting on a re-match, he went above and beyond to make sure I remained uncontended by securing the building from all comers.
Absolutely recommend Ben and Leah to anyone with any pest issues. They are a delight and worth every penny.

25 March 2024
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Thank you for your 5* review!

Bens Bugs Pest Control

Rated 5 out of 5 stars

1st class company

Having contacted a few companies, I am so pleased I chose Bens Bugs. They were prompt, extremely efficient, kind, honest & you’d be hard pushed to find a better price elsewhere.
I would use them again in a heartbeat if I needed to & will recommend them without hesitation.
If you need a pest control company… you’d be foolish not to use them.
Thank you Ben & Leah ⭐️⭐️⭐️⭐️⭐️

16 January 2024
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Mrs L, firstly thank you for your kind words and 5* review!
We are glad we could help get this sorted for you.

If you ever need any pest control services in the future, please do not hesitate to get in touch. We'd be more than happy to help!

All the best,

Bens Bugs Pest Control

Rated 5 out of 5 stars

Excellent service

Excellent service. Got our Squirrel problem sorted promptly and efficiently. Kept us well informed at all stages. No hesitation in recommending Bens Bugs.

12 February 2024
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Thank you for your review Tim.
Really pleased we could sort the squirrel issue out before they did any damage!

If you ever need a pest controller in the future, please do not hesitate to get in touch.
All the best,
Bens Bugs Pest Control

Rated 5 out of 5 stars

10/10 recommend

So grateful for the help I've received from Ben's bugs! They were so helpful knowledgeable and all around lovely people would recommend to anyone

4 February 2024
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Thank you for leaving us a review! We are pleased we was able to get the issue sorted for you before any damage was caused!

All the best,
Bens Bugs Pest Control

Rated 5 out of 5 stars

Fast and quick responding company

Fast and quick responding company, done a great job! Knowledgable about what they have to deal with
All over amazing service

Thank you Ben’s Bugs

15 February 2024
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Thank you for taking the time to leave us a 5* review!

We are pleased we could help and get the issue sorted.

If you need a pest controller in the future, please do not hesitate to get in touch.

Bens Bugs Pest Control

Rated 5 out of 5 stars

Excellent service

Excellent service. We called them early evening & they were around within the hour to assess the situation.
Sorted out issue quickly & efficiently, on hand for any questions and advice.
Would highly recommend.
Mr & Mrs Garside

19 November 2023
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Thank you for your lovely review! We are glad we could help and got the issue sorted for you.
Please do not hesitate to get in touch if you need us again in the future!

Thank you,
Bens Bugs Pest Control

Rated 5 out of 5 stars

Excellent service all round

Ben and Leah are the most conscientious, reliable and hugely friendly local business owners I have ever known. They have done a really brilliant job for me in deterring pigeons from nesting, and leaving a disgusting mess everywhere, on the external pipes where I live. I’m so happy to be freed up now from constantly sweeping up pigeon poo! More than happy to recommend Ben’s Bugs to anyone who needs their services - which come at a very reasonable rate too. Mrs Ann Read

9 December 2023
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Thank you for your kind words! We are glad we could help and sort the issue!
Please do not hesitate to get in touch if you require our services in the future.

All the best,
Bens Bugs Pest Control

Rated 5 out of 5 stars

Great family run business

From start to finish this lovely team have been great. Very knowledgeable in what they do and a helpful & friendly service throughout. Was grateful to have our problem dealt with. Thank you. Would definitely recommend.

8 December 2023
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Thank you for leaving us a 5* review! We are glad we could help and get rid of the issue!
Please do not hesitate to get in touch if you ever need us again in the future!

All the best,
Bens Bugs Pest Control

Rated 5 out of 5 stars

Excellent service

Excellent service, very professional and a quick friendly response to all my question's very knowledgable in all areas we discussed. Would highly recommend them.

9 December 2023
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Sam, thank you for your review. ⭐️

We appreciate your feedback and happy we could assist!

If you ever need us again in the future, please don’t hesitate to get in touch!

Bens Bugs Pest Control 🐝

Rated 5 out of 5 stars

Thanks Ben’s bugs!

Excellent communication and a very professional service. Thank you for clearing some bluebottles for us.

18 December 2023
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Cat,
Thank you for taking the time to leave us a review!
We are glad we could help!
If you need us again, you know where we are!

All the best,
Bens Bugs Pest Control 🐝

Rated 5 out of 5 stars

Excellent!

V professional/efficient. I recommend these guys!

15 November 2023
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Rob,
Thank you for taking the time to leave us a review, very much appreciated!

We was over the moon with the results from this job and being able to get it solved quickly!

All the best,
Bens Bugs Pest Control

Rated 5 out of 5 stars

Friendly, reliable, responsive and good value.

Very thorough and friendly service and good value. Nice to speak to a person instead of an answer machine. Did what they said they would do, when the said they would do it; very rare these days. Highly recommended.

8 December 2023
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Paul,
We really appreciate you leaving us a 5* review!

Pleased we could help get the issue resolved!
If you need us again in the future, please do not hesitate to get in touch.

Bens Bugs Pest Control 🐝

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