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Rated 1 out of 5 stars

SCAM! DO NOT ORDER!!! After a week from order they send you invoice with tracking number which doesnt work. You email them and they send you new set of invoices with new sets of fake tracking number... See more

Rated 5 out of 5 stars

The rug is just as in the pictures, its excellent quality, coton and wool, no plastic or artificial fibers!! very fair price, and arrived quickly and in perfect packaging. the only thing I regret is t... See more

Rated 5 out of 5 stars

I ordered a wool carpet, i came very well wrapped and the quality is great. Colour is matching the photos on the website and the price was fair. If I would mention something negative, that would be th... See more

Rated 5 out of 5 stars

Excellent customer service. I had an issue and they resolved it immediately for me, when they didn’t even have to bother at all. The rug looks exactly like it is pictured online. Delivery time was eve... See more

Company details

  1. Interior designer

Information provided by various external sources

Buy reasonable rugs of high quality online at benuta: Choose from a large range of rugs ✓ renowned brands ✓ top service ✓ great prices & fast shipping.


Contact info

4.0

Great

TrustScore 4 out of 5

84 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

SCAM

SCAM! DO NOT ORDER!!!
After a week from order they send you invoice with tracking number which doesnt work. You email them and they send you new set of invoices with new sets of fake tracking number. I have asked for refund instead of new set of fake tracking numbers. And there comes the silence....

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Rug is beautiful, excellent quality

The rug is just as in the pictures, its excellent quality, coton and wool, no plastic or artificial fibers!! very fair price, and arrived quickly and in perfect packaging. the only thing I regret is that my dog will certainly stain it in less than 48 hours. but I knew it and I still bought one. Yes I'm that passionate about Benuta. So beautiful!!. thank you for making affordable qood quality!! I chose the biggest one, it's perfect in every sense.

7 October 2024
Unprompted review
Rated 1 out of 5 stars

Their return policy is a scam

I bought a rug and had it sent home I realized I wanted the same rug but in a bigger size and the procedure is to return it, to get the refund and buy the bigger one again. However, they charge you tax and shipping costs for 50€!!! In their returning policy it states it’s completely free of charge

30 August 2024
Unprompted review

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