Berlintools Reviews 17

TrustScore 4.5 out of 5

4.5

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Company details

  1. Tool shop

Written by the company

Here at BERLIN TOOLS our aim is to provide our customers with low prices, fast delivery and great customer services. BERLIN TOOLS is a family ran business and have been in retail for over 40 years. With our wide range of products from a variety of different brands such as MILWAUKEE, SEALEY, DRAPER we aim to supply our ever growing customer base with any tool they need, be it for DIY enthusiasts to tradesmen.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Great experience

Never heard of the company before so I was a bit reluctant to order. Great communication at every level, best price around on the internet with fast shipping. No issues and great product. Would be happy to buy from these again.

22 March 2024
Unprompted review
Rated 5 out of 5 stars

Berlintools recommended to all great experience

Perfect company first time I have used them, through eBay and the quality of the product is outstanding and the customer service is brilliant,I would definitely recommend this company to all who use tools,I got deep impact sockets 12 point excellent tools

9 February 2023
Unprompted review
Rated 1 out of 5 stars

Awful quality Padlock

Padlock fell apart after 3 months with lifetime guarantee Berlin tools refuses to honor guarantees after 30 days of eBay purchase.
Not an expensive item but not fit for purpose and should not be sold as such. I doubt very much that it would stand up to any forced entry attempt if it falls apart so easy.

Customer services sending definition of Consumer Rights Act which says:-

Goods must be...
~of satisfactory quality
~as described
~fit for particular purpose

This item is not fit for purpose hence you must honor my consumer rights this is the in the text you sent me confirming it.

18 August 2021
Unprompted review

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