Be Roma Reviews 

238
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Seamless transaction. Received regular updates updates on status of the shipping. Package arrived within nine days from purchase. Superb quality. I'm so happy with my purchase.

Company replied

Rated 5 out of 5 stars

Thank you for the wonderful communications and service. All went expected and would do business with BeRoma again.

Company replied

Rated 5 out of 5 stars

It was great but I didn't get a discount after purchasing my first handbag from Be Roma, but I was told by Emily that I'll get a loyalty discount discount when I make my next purchase.

Company replied

Rated 5 out of 5 stars

The best place to buy bags. Forget other seller if you want consistency time and time again. This is one trusted source to buy bags no matter what the cost might be. You can trust it.

Company replied

Company details

  1. Handbags Shop
  2. Fashion accessories shop

Written by the company

We founded Be Roma because we care about fashion shoppers and felt that they were being underestimated by the global players in the luxury industry. We work to deliver extraordinary products of Italian quality that elevate your wardrobe without breaking the bank. Be Roma offers worldwide shipping to more than 150 countries, including express delivery to the US. Our mission is to provide full buyer protection on all purchases with free shipping, easy returns, safe payment methods, and encryption technology for customer data.


Contact info

4.9

Excellent

TrustScore 5 out of 5

238 reviews

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No recent history of asking for reviews

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4.9

All reviews

(238)

1 review in the last 12 months

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Rated 5 out of 5 stars

Amazing quality and customer service

Amazing quality! I ordered a Dior and a Hermes bag from them and was skeptical at first as it was taking a while, but I received the bags today and I must say that the quality is superb! Super grateful to Jessica and Paul for their communication and customer service! Company makes sure each bag is thoroughly inspected beforehand and videos are sent to you before shipping. Very happy with my purchase and will be ordering again. Thank you!

1 July 2024
Unprompted review
Be Roma logo

Reply from Be Roma

Hi Daniya,

Thank you so much for taking the time to share your exceptional feedback.

We’ll pass your kind words onto Jessica and Paul.

We look forward to serving you again in the near future.

Rated 5 out of 5 stars

So happy I found this store

Found my new gorgeous bag, I had looked everywhere! The quality is superior to bags I received from other sellers. I am so excited to finally have found a reliable store. Thank you!

26 July 2024
Unprompted review
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Reply from Be Roma

Hi Cecilia,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Rated 5 out of 5 stars

Customer services did an awesome job

Contacted customer services several times, and all members of the team were patient and nice. Especially wanna thank jess. Thank you so much!

26 July 2024
Unprompted review
Be Roma logo

Reply from Be Roma

Hi Camille,

Thank you so much for taking the time to share your exceptional feedback.

We’ll pass your kind words onto Jess.

We look forward to serving you again in the near future.

Rated 5 out of 5 stars

First time using Be Roma

Very pleased with the bag I got. Great experience, quality exactly what I was expecting.

26 July 2024
Unprompted review
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Reply from Be Roma

Hi Journee,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Rated 5 out of 5 stars

Happy with my new bag!

The bag I wanted wasn’t listed on their site. It took Emily 20 minutes to send me a ton of pictures and I received a video the day after paying. All in all I'm very happy with my purchase and my shopping experience at BEROMA!

25 July 2024
Unprompted review
Be Roma logo

Reply from Be Roma

Hi Selena,

Thank you so much for taking the time to share your exceptional feedback.

We’ll pass your kind words onto Emily.

We look forward to serving you again in the near future.

Rated 5 out of 5 stars

5 STARS!

It's always a pleasure purchasing here. They have such amazing quality and the customer service is always great!

24 July 2024
Unprompted review
Be Roma logo

Reply from Be Roma

Hi Elina,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Rated 5 out of 5 stars

Be roma always my No. 1 choice

I recommend Be roma to other people. To date I have received top quality with first class customer care.

24 July 2024
Unprompted review
Be Roma logo

Reply from Be Roma

Hi Gibetta,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Rated 5 out of 5 stars

Best purchase in a long time

I shop for almost everything online but think this is my best purchase in a long time. Love my product, arrived on time and is excellent quality. Couldn’t be happier!

24 July 2024
Unprompted review
Be Roma logo

Reply from Be Roma

Hi Gracelyn,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Rated 5 out of 5 stars

Site you can trust

Three purchases in the last three months. On each occasion, I receive my items ahead of time, quality and service of the highest order.

23 July 2024
Unprompted review
Be Roma logo

Reply from Be Roma

Hi Catherine,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Rated 5 out of 5 stars

For me Beroma is the best ever!

Always received beautiful bags with the best costumer service in the industry. Love it!

23 July 2024
Unprompted review
Be Roma logo

Reply from Be Roma

Hi Diane,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Rated 5 out of 5 stars

Perfect first purchase

I found exactly what I was looking for! Excellent quality and arrived quickly. Thank you!

22 July 2024
Unprompted review
Be Roma logo

Reply from Be Roma

Hi Annie,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Rated 5 out of 5 stars

Phenomenal experience

Purchasing was very easy. The shipping was fast I receive my package within five days. I was looked after by the amazing Lauren, who is really caring and friendly.

22 July 2024
Unprompted review
Be Roma logo

Reply from Be Roma

Hi Phoebe,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Rated 5 out of 5 stars

Amazing customer service

I had been considering the bag I wanted to buy for a couple weeks before making my decision. I was referred to Be Roma and contacted them on whatsap. From the first communication, Lauren was nothing but amazing - she's super helpful and a delight to interact with. I had high expectations and the quality of the bag exceeded them. I am beyond impressed!

18 July 2024
Unprompted review
Be Roma logo

Reply from Be Roma

Hi Eirena,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Rated 5 out of 5 stars

Excellent products

I am impressed with the high quality of my bag. I have only good things to say about it. Thank you for a great shopping experience, and I am already looking for my next bag.

19 July 2024
Unprompted review
Be Roma logo

Reply from Be Roma

Hi Erembourg,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Rated 5 out of 5 stars

Love them!

All of my experiences with Be Roma have been amazing. Superb quality and wonderful team.

19 July 2024
Unprompted review
Be Roma logo

Reply from Be Roma

Hi Prudenzio,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Rated 5 out of 5 stars

What an amazing experieance!

I would like to praise this company on the fast delivery of my bag. It came so quick (5 days from the time of purchase). The quality is exceptional. In addition, the packaging was top notch.

16 July 2024
Unprompted review
Be Roma logo

Reply from Be Roma

Hi Jayson,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Rated 5 out of 5 stars

PERFECT!!!

Perfect shopping experience. They deserve the success they have. Will recommend.

17 July 2024
Unprompted review
Be Roma logo

Reply from Be Roma

Hi Ricardo,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Rated 5 out of 5 stars

My favorite site!

Every time the quality is top and the team I delight to deal with. The downside is that I can’t stop shopping here 

16 July 2024
Unprompted review
Be Roma logo

Reply from Be Roma

Hi Daniel,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Rated 5 out of 5 stars

Fantastic seller

Fantastic seller, user friendly site, my mom had chosen the exact purse she wanted so was ease to order. Packed very professionally, arrived ahead of time, and quality is off the charts.

16 July 2024
Unprompted review
Be Roma logo

Reply from Be Roma

Hi Ulrich,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Rated 5 out of 5 stars

Absolutely perfect

Received my bag in 10 days and the quality is better than expected. I was updated all the time by the amazing Emily. I am very happy!

15 July 2024
Unprompted review
Be Roma logo

Reply from Be Roma

Hi Ketlin,

Thank you so much for taking the time to share your exceptional feedback.

We’ll pass your kind words onto Emily.

We look forward to serving you again in the near future.

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