Berry Chiswick BMW Reviews 

Amazing customer service.
Chris kept me informed with regular contact, information and updates in the days leading up to my test drive appointment.
On the day I was greeted as soon as I arrived, made to feel welcome and felt like a valued customer.
Dhan was friendly, knowledgeable and professional.
The showroom was clean, well stocked, impressive and very upmarket.
Overall a great experience

Avoid this dishonest dealership group. Pritesh Patel the business manager at Berry Group is not an ethical person and a liar.

Called up about a car that I saw advertised at £33,800. Chris McGinley a sales manger went to check if there was any incentive if I completed the purchase before the month end, before I placed a deposit. Said he’d call back in 10. Within 10 minutes they put the price up by £2000 on Autotrader and the BMW website. After 2 hours they eventually called me back to say there was a glitch in the system and if I wanted the car it had just gone up by £2000. I thought we left these tactics behind 10 years ago, but Pritesh Patel clearly hasn’t.

Amazing service went over and beyond and stayed beyond closing time to finish the process

Very good and was attended to very well

I am looking to get an electric car and went to BMW Chiswick and met Peter Fraser one of the sales team.
Really nice guy who clearly knows his job and gave us great advise and information. We also went out on a test drive of an i4 which was not rushed and at least 10 minutes long.
Overall really great experience made by Peter

Recently purchased a Z4 from Ashley and team. Superb service from start to finish. Communicative and engaging.

Excellent dealership. Busy and plenty of choice. Staff are genuinely pleased to see you and know exactly what they should do to get you the right deal.

Roger Sterkaj is the ultimate sales professional at BMW - Berry Chiswick. On entering the showroom, Roger whose desk is situated almost in the middle of the Sales Team area got up, headed towards us and politely enquired as to how he could assist us. His interpersonal skills are second to none, he took us on a journey of understanding, appreciating, assisting, and satisfaction in ensuring the X3i surpassed our expectations. Roger, you are a gem to BMW- Chiswick Berry, and I would advise your superiors to treasure you, I'm also advising anyone, interesting in purchasing a Beamer, Roger Sterkaj at Berry Chiswick, is the ultimate professional.

I bought a bmw x3 from Berry chiswick Reg no YE20AYD. in June 2023. Its so disappointing when I went for MOT this year in Heathrow Berry. it's failed due to worn tyres. I only drove for 3000 miles since I purchase the Car . When I bought I did raise the concerns about the tyre. They said they will change with service. But its not done . Sam the salesman reassured. It will be OK. This is the first time we bought the premium cars qnd we trusted the the Sales person and Berry group. But I have changed one tyre with this MOT. And three tyre is advisory need to change. Its quiet surprise with 3000 miles all 4 tyre need to replaced. Not sure how they passed the MOT before the sale. Very disappointed about the purchase from a reputed sales like Bery BMW. I hope you will not repeat this to the other customers . Even the Heathrow team were surprised about the tyre when i did the MoT there. They even mentioned if I were you in this situation I feel the same . Too sacreed to drive this with family Now i have ro replace the tyres.. Please value your customers and their hard work to get rhis money to get premium cars Hope this will not repeat to other customers.
HOPE YOU WILL UNDERSTAND MY frustration

Massive thanks to Chris and Mohammed both very professional, whole process was smooth and nice.
If You want to get hassle free experience definitely is right place for you!

Berry Chiswick team were amazing and helped us pick the car. Peter was very helpful and patient with us when choosing the car. will recommend this showroom in the market to buy. Also amazing coffee machine

Fantastic service by the Sales exc Sebastian, from our order in January to collection today, from the first few test drives to then keeping us up to date with order process and stages of build the vehicle was and then today the handover process was smooth and informative! No doubt i will have some more questions the more i drive but Sebastian was always happy to help.
Im grateful thanks again for making this process so smooth !

I’m very grateful to all the members of the team of the BMW.Thank you kindly all.Jose

I received excellent service from Rafiullah, he was knowledgeable and professional. Providing all the informations I required without being pushy. Berry are lucky to have such a good member of staff. I look forward to taking delivery of my car.

5star customer service the lady at the desk was nice and the sales inside the dealership peter very satisfied

Friendly staff and helpful

Peter Fraser was extremely helpful and informative really pleased with the service and the car is great

Excellent and attentive service from the dealership staff. Absolutely no complaints from me.

Great service from Sam Atrash. Very informative and friendly.