Bes'Dam Soup Reviews 

186
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Excited to try turkey gravy and turkey pot pie soup! I have ordered Bes'Dam soups for other years Thanksgiving dinner and every soup was easy to heat up, serve and everyone loved them! Quality ingre... See more

Rated 5 out of 5 stars

I've tried several of Bes'Dam Soup(s) and I've always asked myself...."How do these people get it right every time". It's like homemade (actually better than I've ever had at home...better than restau... See more

Company replied

Rated 5 out of 5 stars

So glad we received a gift of your soups! Really enjoyed the Fiesta Black Bean, White Bean w/Spinach, Yankee Mushroom, and Lobster Bisque. The lone disappointment was Manhattan Clam Chowder th... See more

Rated 5 out of 5 stars

I tried every flavor, some more than once, and each one was delicious. I absolutely loved the Butternut Squash/Cranberries!! It's flavor was warm and cozy, perfect for a cold day. The Lobster Bisque w... See more

Company details

  1. Supermarket
  2. also in
  3. Food products supplier

Written by the company

Bes'Dam Soup offers our own line of delicious home-style soups, bisques and chili. We ship direct to homes from coast to coast in the USA.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

186 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(186)

8 reviews in the last 12 months

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Rated 2 out of 5 stars

Pending order not received after 14 days!

The product is excellent--BUT----
On 8/4/18 I placed an order-#5113- and now, 14 days later, still have NOT received it! I sent 2-3 emails ---no reply to date! I tried 3 times calling your 631-683-4415 phone, left messages--no response!!
Here is my email confirmation--WHEN can I expect delivery??

Skip Thacker

Thanks for Your Order
Your order ID is #5113.

Shipping Address
George (Skip) Thacker
P.O.Box 1377
24 Oakwood Ave.
Silver City, New Mexico 88061
United States
5755900921


Billing Address
George (Skip) Thacker
P.O.Box 1377
24 Oakwood Ave.
Silver City, New Mexico 88061
United States
5755900921

Your Order Contains...
Cart Items SKU Qty Item Price Item Total
Bes'Dam Lobster Bisque
(Order Size: Family Pouch (8 Servings))
LOB1POUCH 1 $26.95 USD $26.95 USD
Roasted Pepper and Tomato Bisque
(Order Size: Single-Serve Microwave Bowl (1-2) Servings))
RSTPPR14 1 $9.95 USD $9.95 USD
Yankee Mushroom Soup
(Order Size: Family Pouch (8 Servings))
YMS1POUCH 1 $21.95 USD $21.95 USD
Subtotal: $58.85 USD
Shipping: $21.58 USD
Grand Total: $80.43 USD

Bes'Dam Soup

18 August 2018
Unprompted review
Rated 3 out of 5 stars

Ordering was easy

Ordering was easy. Sent as a gift, so do not know how good they were. Would have liked to include a card in the gift. Maybe a quantity between single/ 1 serving for 2 and 12 servings.

12 February 2018
Unprompted review
Rated 5 out of 5 stars

Great soups....

Great soups....especially love the mushroom soup, the lobster bisque,
clam chowder and the roast chick & pasta. Haven't tasted all those in the freezer yet...the only one we did not like was the gumbo.
And best packaging I've ever seen. My husband & I love soup and I'm so happy to have discovered you on-line....we've already placed our 2nd large order.
Thank you, Mickie Lloyd, Sausalito, CA

24 January 2018
Unprompted review
Rated 5 out of 5 stars

I enjoyed all five of the ones I had, Maxine

I enjoyed all five of the ones I had.

Yankee Mushroom Cream Soup. I REALLY love that one!
Lobster Bisque also very good, too
New England Clam Chowder excellent
Butternut Squash with Cranberries Soup Very good, too
Chicken & Sausage Gumbo with Rice also excellent!

16 January 2018
Unprompted review
Rated 5 out of 5 stars

Bes'Dam Customer Service

I placed an order as a Christmas gift to a friend in Michigan of 5 different individual servings of soup. I paid extra to ensure Christmas delivery. The soup arrived on time, but upon opening the box, my friend discovered at least 3 of the soups spilled and worthless, the box dented. Fed Ex told her that she would have to "take it up with whoever ordered it." She called me, and I immediately called the company, which I got the owner himself. This man was wonderful!!! Being as busy as Fed Ex was, they sub-contracted some deliveries; mine being one of them, and the delivery people were clueless. He offered me a full refund, or a new order, completely free of charge, and a guarantee of before Christmas delivery. I really wanted my friend to have the soup. So he sent the order over again, it arrived before Christmas, and She loves the soup! Win Win for everyone, because I am ordering again for sure, and I am talking the company up. With customer service like this, This company will succeed!

2 January 2018
Unprompted review
Rated 5 out of 5 stars

Bes'Dam Soup is no joke.

Nothing but great things to say about Bes'Dam Soup. They were super friendly, the delivery was quick, and all the packaging was top notch. But I'll tell you one thing, their chili is killer. I had the gumbo, chicken noodle (both were really good) but that chili was a monster, just a stellar recipe. The folks over at Bes'Dam Soup know what's good, and they do it right. I will absolutely be coming back for more... The chili is calling and I must go!

1 January 2018
Unprompted review
Rated 2 out of 5 stars

I had 2 soups sent as Christmas gifts

I had 2 soups sent as Christmas gifts. This was my first time ordering from this place. The recipient said the Lobster Bisque soup was terrible which made me feel bad. The sent complaint to Bes'Dam Soup and the owner contacted me he say to hear my complaint. But offered nothing to make it right. I had the recipient call Bes'Dam Soup thinking maybe he would have offered to send another soup. Nothing was offered.

26 December 2017
Unprompted review
Rated 5 out of 5 stars

We have ordered from Bes' Dam Soup …

We have ordered from Bes' Dam Soup several times in the last 3 years, the soup is to die for and their customer service is over the top at making sure their customers are just as happy with the customer service. Love Bes' Dam Soup!

19 December 2017
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Although I must admit that I haven't tried the soup yet, when my gift recipient had trouble redeeming the certificate last year, Ed was immediately responsive and helpful.

8 December 2017
Unprompted review
Rated 1 out of 5 stars

This is the second order that I placed …

This is the second order that I placed with Bes'Dam Soup. The first took
at least a month (or more) to be delivered, and I couldn't reach anyone at
the company. I swore I would never do business with them again. Well, I caved because my mother enjoyed the soup given to her as a gift. My second, and most recent, order was place on 11/19/17. It's status is still
"Awaitng fulfillment". It is 12/4/17. My credit card has already been charged, and once again, no soup. This is definitely the last order I will place.

4 December 2017
Unprompted review
Bes'Dam Soup logo

Reply from Bes'Dam Soup

Hi Ms. Laraway,
Thank you for bringing this to my attention. I apologize for the wait, as we re-stocked our inventory. I tracked you order and it did ship yesterday and is due to be delivered tomorrow. Please contact me if I may help further.
Best Regards!
Ed Covino
Owner
Bes'Dam Soup

Rated 4 out of 5 stars

Expensive shipping

The soup is very good. Shipping is so expensive. For 2 people ordering different soups 8 servings is too much so we order for 2 servings. Ordering 100$ worth to get free shipping would give us too much soup to eat. I probably will only order for special occasions.

11 November 2017
Unprompted review
Rated 5 out of 5 stars

The Lobster Bisque and New England …

The Lobster Bisque and New England Mushroom are the best soups I have ever had. We have Clam Chowder and Chicken and Sausage with Rice in the refrigerator ready to try. I am sure they will be fantastic too.

13 October 2017
Unprompted review
Rated 1 out of 5 stars

I spent $271.51 on a 6 month supply of …

I spent $271.51 on a 6 month supply of soup for my elderly father and I never received any product. After multiple "promises" from Ed Covino to be reimbursed, I did not receive reimbursement. I can't believe this company is still in business as every review I see says the same thing.

30 June 2017
Unprompted review
Rated 4 out of 5 stars

Chili and lobster bisque are …

Chili and lobster bisque are outstanding. The clam chowder had very little clams and harvest vegetable had very little vegetables. The chicken soup was also very good.

26 April 2017
Unprompted review
Rated 1 out of 5 stars

Saw their deal on Fox and Friends and …hopefully Fox and Friends will not have this rip off company back again!

Saw their deal on Fox and Friends and decided to buy my son his traditional request of Lobster bisque from Bes Dam company rather than my usual drive to Soup Nazi in Ann Arbor, MI..what a mistake! I had a bad feeling, but took the chance. We were well within the time limit to get it before Christmas (2 weeks away), so I paid and kept my fingers crossed it would get here by our Christmas Eve dinner. Not even close! After several phone calls to Ed the owner, and hearing his multiple excuses about how they had 5 times the orders from the Fox and Friends show, that they were making soup day and night to catch up. (I also put a note with my order that I needed it for our Christmas Eve Dinner, which Ed said held a special place in how orders were sent out). Nope. Not unless Christmas Eve came in January of 2017! After Christmas Eve came and went, we thought maybe we could eat it on NYE. Nope! Not when you get thawed and discolored rotten soup the 27th of January plopped on your porch! It looked like puke, smelled like puke and it was a major turn off! Not a piece of lobster in the batch! We all ended up deciding not to eat more than a small taste- in case of Montazuma's revenge came knocking on our back door! It was just disgusting and a waste of over $64.00! We called to get a refund so many times, it was terrible! Answering machine msgs got old. It was almost laughable, except for the fact I am out all that money for a spoiled product! Tired of Ed's messages on my answering machine, poor customer service when I called them and left msgs, and to think...I got duped buying expensive soup! The worst part of all was on their website tonight 4/20/17...Ed replied to a poster-also named Nancy, and told her "to just die" simply because she had made a complaint about his soup. Niceeeee Ed, just Nice. You MAY just receive your wish if she eats your awful, rotten, rancid soup! People-save your cash..and your life! He can't tell a craw daddy from a lobster-bcuz there isn't a bit of lobster in that pink pukie brew...(I was being nice about it being a craw daddy, too). What color is cooked rat anyway?

21 April 2017
Unprompted review

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